OEM Priority Project

  1. Series bionic
  2. Bug #1869819
  3. Comment #0

Comment 0 for bug 1869819

Revision history for this message
hugh chao (hugh712) wrote : System can't detect external headset in the codec of Conexant

[Steps to reproduce]
1. Insert 3-ring headset into front audio port (headset icon)
2. Check System Setting->Sound->Output

[Expected result]
Can detect external headset

[Actual result]
Only shows internal speaker.
External headset microhpne was detected.
Another front audio port (earphone icon) works fine.

[Failure rate]
100%

[Additional information]
system-product-name: HP EliteDesk 800 G5 SFF
CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02)
OS-version: 18.04
kernel-version: 4.15.0-1065-oem
pulseaudio-version: 1:11.1-1ubuntu7.2