Many people file bugs by email: it's often faster and it can be done offline. However, because users aren't taken through the "Did you mean to file ..." wizard, the bugs are more likely to be duplicates. This is a pain.
I don't know what can be done to fix this. The problem would be reduced if bugs had a "find bugs that might be dupes of this" search feature, which I believe has already been filed.
Many people file bugs by email: it's often faster and it can be done offline. However, because users aren't taken through the "Did you mean to file ..." wizard, the bugs are more likely to be duplicates. This is a pain.
I don't know what can be done to fix this. The problem would be reduced if bugs had a "find bugs that might be dupes of this" search feature, which I believe has already been filed.