Comment 4 for bug 419733

> Launchpad handled the "get this software" problem baddly because it fails to
> understand the kinds of users who visit the project and need software.

But that's the point isn't it? Launchpad was not meant to be used as a bug tracker. It is supposed to be a suite that caters to developers AND users. Why are there "FAQs"? Why is there an "Answers" section? Why has Canonical taken such great pains to make a site that is intuitive, rather than use existing sophisticated software like Debian's BTS?

It is not meant for users is not an excuse. Not for Launchpad at least.