A simpler solution would be to change any Incomplete status to New whenever the reporter comments in a bug report. That would require no extra e-mail notifications and no extra prompts, and it would make Launchpad simpler than it is now because it would abolish the "Incomplete (with response)" pseudo-status.
A simpler solution would be to change any Incomplete status to New whenever the reporter comments in a bug report. That would require no extra e-mail notifications and no extra prompts, and it would make Launchpad simpler than it is now because it would abolish the "Incomplete (with response)" pseudo-status.