Searching the logs, Tom has found a high number of instances of the error in the above pastebin.
There appears to be two issues at work here:
1) A possible apache issue causing (at least) upload failures
2) A lack of apache error log integration with our oops tools which allow us to detect these errors and correct them. Users instead see the unplanned-offline.html file with no OOPS generated to let us know there was actually an issue.
Searching the logs, Tom has found a high number of instances of the error in the above pastebin.
There appears to be two issues at work here:
1) A possible apache issue causing (at least) upload failures
2) A lack of apache error log integration with our oops tools which allow us to detect these errors and correct them. Users instead see the unplanned- offline. html file with no OOPS generated to let us know there was actually an issue.