Resuming from sleep makes black borders around windows appear

Bug #1292830 reported by Michał Sawicz
This bug affects 249 people
Affects Status Importance Assigned to Milestone
Nvidia
Fix Released
Undecided
Unassigned
OEM Priority Project
Fix Released
Medium
Alex Tu
One Hundred Papercuts
Triaged
High
Unassigned
Unity
New
Undecided
Unassigned
nvidia-graphics-drivers-375 (Ubuntu)
In Progress
Undecided
Unassigned
Nominated for Trusty by Alberto Salvia Novella
Nominated for Utopic by Alberto Salvia Novella
Nominated for Xenial by Kai-Heng Feng
unity (Ubuntu)
Won't Fix
High
Unassigned
Nominated for Trusty by Alberto Salvia Novella
Nominated for Utopic by Alberto Salvia Novella
Nominated for Xenial by Kai-Heng Feng

Bug Description

*******
 ISSUE
*******

HOW TO REPRODUCE

1. Go to sleep mode.
2. Resume.

EXPECTED BEHAVIOUR

- The computer to resume normally.

REAL BEHAVIOUR

- Windows have black borders around them, as seen in the attached screen-shot.

RELEVANT DETAILS

- None.

**********
 SOLUTION
**********

WORK-AROUND

1. Press the "Ctrl+Alt+F2" key combination (Warning: you will be sent to a text console where you won't be able to read this document).
2. Press "Ctrl+Alt+F7".

FIX

- Unspecified.

REGRESSION POTENTIAL

- Unspecified.

****************
 TECHNICAL INFO
****************

ProblemType: BugDistroRelease: Ubuntu 14.04
Package: compiz 1:0.9.11+14.04.20140310-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia wl
.proc.driver.nvidia.gpus.0: Error: [Error 21] It Is a Directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-16ubuntu6)
.tmp.unity.support.test.0:

ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Mar 15 12:22:43 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GF119M [NVS 4200M] [10de:1056] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0493]
MachineType: Dell Inc. Latitude E6420
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-12-generic root=UUID=3af29d5f-e00a-409b-9d57-1ad69dce69d9 ro splash quietSourcePackage: compiz
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd07/11/2012:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140310-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Mar 11 15:58:58 2014
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.0-1ubuntu6

Related branches

Revision history for this message
Michał Sawicz (saviq) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in compiz (Ubuntu):
status: New → Confirmed
Revision history for this message
Dominik (dominalien) wrote :

Heh, just marked this as affecting myself, the system pulled in some updates and it seems fixed now.

Revision history for this message
Dominik (dominalien) wrote :

And I spoke too soon.

It's not an issue if no windows are opened when the system goes into standby. After resume, all new windows are fine.

If there are windows open, however, they come back with black borders and anything new opened has the visual problem as well.

Revision history for this message
Michał Sawicz (saviq) wrote :

Are you maybe on nVidia? Optimus maybe?

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

It renders essential functionality of the package (or a dependent one) broken.

Changed in compiz (Ubuntu):
importance: Undecided → High
Revision history for this message
Jeff Campbell (jeff-soupbowl) wrote :

I'm seeing the same issue. I have a NVIDIA Quadro 1000M video card.

Revision history for this message
LenPayne (len-payne) wrote :

Confirmed on an nVidia 9600M GT using the proprietary nvidia module. Updated to 14.04 yesterday and this is the first time I've seen this.

Switching to TTY1 and coming back replaced the big black boxes with big smooth gradient boxes. Running

DISPLAY=:0 unity --replace

on TTY1 fixed the issue.

Revision history for this message
pouns (pouns1) wrote :

Same thing with nvidia 330M

Revision history for this message
Steven McCann (srmccann) wrote :

same problem on an nVidia NVS 3100M in my ThinkPad T510. I'm pretty sure it happened with the open source (non-nvidia) driver as well as the proprietary nvidia driver (which I'm using now).

Side note/a separate bug - I think switching to the proprietary driver fixed another bug I had which was causing my computer to freeze after resume from standby. It actually happened in Linux Mint 16, and then in Ubuntu 14.04, but since switching to proprietary driver it hasn't happened since.

Revision history for this message
Pierre Blanche (pablanche) wrote :

Same issue with Nvidia NVS 5100M, since upgrade to 14.04

Also the windows closing/reduce/expend buttons are masked by a black box but still functioning when cliking on the area.

Revision history for this message
Axel Pospischil (apos) wrote :

Hi,

I can confirm this behaviour. the solution withint post number #8 indeed resolves the problem.

* Ubuntu 14.04 h
* Lenovo W510
* Card: NVIDIA Corporation GT216GLM [Quadro FX 880M]
* Driver: nvidia-331, 331.38-0ubuntu7, amd64, NVIDIA binary driver - version 331.38

Revision history for this message
TinusXcentricus (t-no) wrote :

Same problems here with Ubuntu 14.04 on Sony Vaio VPCF22L1E/B with GeForce GT540M videochip.

Before on 12.04, 12.10, 13.10 no problems.

#8 fixes the window borders. but makes general menus and notifications in the top bar disappear.

Revision history for this message
Nicholas Smith (nick-smith) wrote :

This also affects me, MacBook Pro 17" 6,1 with the nvidia driver. Ubuntu 14.04. Switching to a text console and back fixes it until the next suspend-resume cycle.

Revision history for this message
James Michael Page (studiozepp) wrote :

Also having this issue and can confirm that fix posted in #8 does fix borders but as posted in #13 it also wipes the menus and notifications in the top bar.

Revision history for this message
James Michael Page (studiozepp) wrote :

Sorry, forgot to add system details:

HP DV7
Intel Core i5M 430
GeForce G105M
64bit 14.04

Revision history for this message
Xi (tracytsang-whu) wrote :

Exactly same problem after I resume my laptop from sleep. It happens after I upgraded my Ubuntu from 12.04 to 14.04.

But Chrome Browser window is OK.

DELL 1420
GeForce 8400M GS
NVIDIA Driver Version:331.38

Revision history for this message
dustinmoore (me-dustinmoore) wrote :

Same problem.

It started when I upgraded from 13.10 to 14.04.

GF108GLM [Quadro 1000M]
NVIDIA driver version: 331.38 from nvidia-331-updates
Thinkpad W520

Revision history for this message
Steven McCann (srmccann) wrote :

A workaround that's working for me is to switch to text console (Ctrl + Alt + F2) then back to the main console (Alt + F7) - thanks for mentioning this Nicholas Smith (nick-smith)!

Recently I've been noticing its not happening every time I suspend/resume. I haven't traced the related factors, maybe its only when I don't have the windows enlarged when I suspend? I'll see if I can find a pattern.

no longer affects: compiz
C de-Avillez (hggdh2)
description: updated
Revision history for this message
Mathieu Pellerin (nirvn-asia) wrote :

Steven, thanks for the workaround, working here.

That said, at the risk of stating the obvious, this bug should really be considered a top priority to fix. After installing 14.04 on a couple of co-workers' laptops, this huge black borders upon resuming is the number one complaint.

Revision history for this message
Alberto Milone (albertomilone) wrote :

Please post the following information:
1) the output of the "uname -r" command
2) the output of "apt-cache policy nvidia-331" and "apt-cache policy nvidia-331-updates"

Revision history for this message
Christopher Townsend (townsend) wrote :

Hello,

There were some changes put in the Nvidia driver as well as Compiz in the 14.04 development cycle that should have alleviated this issue. It's not clear to me why this is still occurring.

For those still affected by this, could you please provide the following information?

1. Package version of Compiz
2. Package version of the Nvidia driver.
3. How the graphics system is setup up on your machine, ie, hybrid graphics /w Intel, single GPU, multiple GPUs. Basically any info that would be helpful to determine if it's a particular setup that is still causing this.

Thanks!

Revision history for this message
Miklos Juhasz (mjuhasz) wrote :

DELL M1530 laptop suffering from the black borders issue. It has a single GPU: GeForce 8600M GT.

mjuhasz@dell:~$ uname -r
3.13.0-24-generic

mjuhasz@dell:~$ apt-cache policy nvidia-331
nvidia-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status

mjuhasz@dell:~$ apt-cache policy nvidia-331-updates
nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7
  Version table:
     331.38-0ubuntu7 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages

mjuhasz@dell:~$ apt-cache policy compiz
compiz:
  Installed: 1:0.9.11+14.04.20140423-0ubuntu1
  Candidate: 1:0.9.11+14.04.20140423-0ubuntu1
  Version table:
 *** 1:0.9.11+14.04.20140423-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:0.9.11+14.04.20140409-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Revision history for this message
RCC (arr.sea) wrote :
Download full text (3.5 KiB)

I have repeated this issue multiple times.
I can confirm the workaround (Ctrl+Alt+F1, then Ctrl+Alt+F7).

I have the following HP Envy 15t with Nvidia 740M (from Costco):
http://reviews.costco.com/2070/100070028/hewlett-packard-hp-envy-15t-quad-1080p-laptop-intel-core-i7-4700mq-2-4ghz-reviews/reviews.htm

On a similar, perhaps related note, when using the touchpad, (rather than the USB mouse) I often lose responsiveness of the pointer (happens every 10-20 minutes, at least) and I have found that the same workaround (switching to the F1 virtual terminal and back) restores the use of the touchpad. Anyone know if there a bug report for the touchpad issue already?

-----------------------
Thanks everyone.

Here's some details from my system:

(note: I did an apt-get dist-upgrade + reboot about 24 hours ago and that didn't fix anything. I'll try again after posting this, but I wanted to capture the system as-is first.)

$ uname -r
3.13.0-24-generic

$ apt-cache policy nvidia-331
nvidia-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status

$ apt-cache policy nvidia-331-updates
nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7
  Version table:
     331.38-0ubuntu7 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status

$ lspci | grep -i nvidia
01:00.0 3D controller: NVIDIA Corporation GK208M [GeForce GT 740M] (rev a1)

$ dpkg --get-selections | grep -v deinstall | grep -iE '(nvidia|optimus|prime|bumblebee)'
nvidia-331 install
nvidia-libopencl1-331 install
nvidia-opencl-icd-331 install
nvidia-prime install
nvidia-settings install
prime-indicator install

$ dpkg --get-selections | grep -v deinstall | grep -iE '(nvidia|optimus|prime|bumblebee)' | awk '{print $1}' | xargs apt-cache policy
nvidia-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status
nvidia-libopencl1-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status
nvidia-opencl-icd-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status
nvidia-prime:
  Installed: 0.6.2
  Candidate: 0.6.2
  Version table:
 *** 0.6.2 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
nvidia-settings:
  Installed: 331.20-0ubuntu8
  Candidate: 331.20-0ubuntu8
  Version table:
 *** 331.20-0ubuntu8 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
prime-indicator:
  Installed: 0.1-1+git20140109~webupd8~0
  Candidate: 0.1-1+git20140109~webupd8~0
  Versi...

Read more...

Revision history for this message
Steven McCann (srmccann) wrote :

One nice thing - after you do the workaround (Ctrl+Alt+F1, then Ctrl+Alt+F7), the problem no longer seems to occur on suspend/resume, so it's more manageable for me right now.

C de-Avillez (hggdh2)
description: updated
Revision history for this message
Niall Litchfield (niall-litchfield) wrote :

hopefully some more useful info below.

This also occurs for me. Machine is an x64 (quad core) laptop with Nvida 560M gpu. The issue occurs, as with dustin and others after upgrade. nvidia-prime is installed so the hybrid setup is I guess at default config.

$ uname -r
3.13.0-24-generic

$ apt list compiz nvidia-prime nvidia-331
Listing... Done
compiz/trusty-updates 1:0.9.11+14.04.20140423-0ubuntu1 all [upgradable from: 1:0.9.11+14.04.20140409-0ubuntu1]
nvidia-331/trusty,now 331.38-0ubuntu7 amd64 [installed]
nvidia-prime/trusty,now 0.6.2 amd64 [installed,automatic]

$ apt-cache policy nvidia-331 nvidia-331-updates
nvidia-331:
  Installed: 331.38-0ubuntu7
  Candidate: 331.38-0ubuntu7
  Version table:
 *** 331.38-0ubuntu7 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages
        100 /var/lib/dpkg/status
nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7
  Version table:
     331.38-0ubuntu7 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages

$ apt-cache policy nvidia-331-updates
nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7
  Version table:
     331.38-0ubuntu7 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages

$ apt-cache policy compiz
compiz:
  Installed: 1:0.9.11+14.04.20140409-0ubuntu1
  Candidate: 1:0.9.11+14.04.20140423-0ubuntu1
  Version table:
     1:0.9.11+14.04.20140423-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
 *** 1:0.9.11+14.04.20140409-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

Revision history for this message
Markus Vuori (lite-deactivatedaccount) wrote :

It's not coming always, but too often. My hardware is MacBookPro with Geforce GT 330M.

no longer affects: compiz
Revision history for this message
Christopher Sheridan (sheridan-christopher) wrote :

Same issue here:

Ubuntu 14.04 on Schenker 504M x64
Nvidia GeForce GTX850M driver 331.38

Bug started happening when I switched to using the Nvidia card, no issue before when using Intel integrated graphics.

Packages:

$ apt-cache policy nvidia-331-updates

nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7
  Version table:
     331.38-0ubuntu7 0
        500 http://be.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages

$ apt-cache policy compiz

compiz:
  Installed: 1:0.9.11+14.04.20140423-0ubuntu1
  Candidate: 1:0.9.11+14.04.20140423-0ubuntu1
  Version table:
 *** 1:0.9.11+14.04.20140423-0ubuntu1 0
        500 http://be.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:0.9.11+14.04.20140409-0ubuntu1 0
        500 http://be.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

$apt list compiz nvidia-prime nvidia-331

Listing... Done
compiz/trusty-updates,now 1:0.9.11+14.04.20140423-0ubuntu1 all [installed]
nvidia-331/trusty,now 331.38-0ubuntu7 amd64 [installed]
nvidia-prime/trusty,now 0.6.2 amd64 [installed]

Revision history for this message
Arthur Green (arthur-green045) wrote :

Following a (problematic) upgrade from 12.04 LTS to 14.04 LTS, I've run into this problem on a Samsung Series 9 laptop (Intel graphics). The Ctrl+Alt+F1/Ctrl+Alt+F7 workaround is not effective.

uname -r
3.13.0-32-generic

apt list compiz
compiz/trusty-updates,now 1:0.9.11.1+14.04.20140701-0ubuntu1 all [installed]

apt list xserver-xorg-video-intel
Listing... Done
xserver-xorg-video-intel/trusty,now 2:2.99.910-0ubuntu1 amd64 [installed,automatic]

Other things to note:
* Standard Terminal appears as black-on-black, also with the big black border. xterm works though (with border)
* Boot menu doesn't appear - I get a black screen with a purple border, which (presumably) times out and gives me a graphical login

Revision history for this message
Jarda Pavlicek (all-b) wrote :

Is there an easy way to disable window shadows? I don't like them either. It should solve the problem also.

Revision history for this message
Elijah Lynn (elijah-lynn) wrote :

Same here fresh install of Ubuntu 14.04 using latest Ubuntu repo provided Nvidia drivers.

Big black borders on resume (not all the time).

Revision history for this message
Dzmitry_Hancharou (pretenderr) wrote :

The same problen after upgrade

https://launchpad.net/ubuntu/+source/xserver-xorg-video-intel

2:2.99.910-0ubuntu1 to 2:2.99.910-0ubuntu1.1

Revision history for this message
roman (xamess) wrote :

I have the same problem.

hardware http://www.zotac.com/products/mini-pcs/zbox-nano-series/zbox-nano/product/zbox-nano/detail/zbox-nano-id69-plus-6/sort/starttime/order/DESC/amount/10/section/specifications.html
Intel HD Graphics 4400

uname -r
3.13.0-35-generic

apt list xserver-xorg-video-intel
Listing... Done
xserver-xorg-video-intel/trusty,now 2:2.99.910-0ubuntu1 amd64 [installed]

apt list compiz
Listing... Done
compiz/trusty-updates,now 1:0.9.11.2+14.04.20140714-0ubuntu1 all [installed]

There is a big black border in context menu, window menu, notification box

Revision history for this message
Kasper Jacobsen (1-k-h) wrote :

This happens to me on my ASUS ZenBook UX32VD with a GeForce GT620M if I plug in an external monitor while using the GeForce card, but not if I plug in the monitor while using the Intel graphics and then switch to the GeForce card afterwards

$ uname -r
3.13.0-35-generic

$ apt list xserver-xorg-video-intel
Listing... Done
xserver-xorg-video-intel/trusty-updates,now 2:2.99.910-0ubuntu1.1 amd64 [installed]

$ apt list compiz nvidia-prime nvidia-331
Listing... Done
compiz/trusty-updates,now 1:0.9.11.2+14.04.20140714-0ubuntu1 all [installed]
nvidia-331/trusty-updates,now 331.38-0ubuntu7.1 amd64 [installed]
nvidia-prime/trusty,now 0.6.2 amd64 [installed,automatic]

$ apt-cache policy nvidia-331-updates
nvidia-331-updates:
  Installed: (none)
  Candidate: 331.38-0ubuntu7.1
  Version table:
     331.38-0ubuntu7.1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ trusty-updates/restricted amd64 Packages
     331.38-0ubuntu7 0
        500 http://dk.archive.ubuntu.com/ubuntu/ trusty/restricted amd64 Packages

$ apt-cache policy compiz
compiz:
  Installed: 1:0.9.11.2+14.04.20140714-0ubuntu1
  Candidate: 1:0.9.11.2+14.04.20140714-0ubuntu1
  Version table:
 *** 1:0.9.11.2+14.04.20140714-0ubuntu1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:0.9.11+14.04.20140409-0ubuntu1 0
        500 http://dk.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

Btw: +1 for comment #30 :)

description: updated
summary: - Huge black borders around windows after resuming
+ Resuming from sleep makes black borders around windows to appear
Changed in compiz:
status: New → Confirmed
Changed in compiz (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Elijah Lynn (elijah-lynn) wrote : Re: Resuming from sleep makes black borders around windows to appear
Revision history for this message
Elijah Lynn (elijah-lynn) wrote :

Fyi, for some reason the workarounds of using Ctrl + Alt + F1/F2 don't quite work on my Thinkpad W510, it puts the machine into sleep mode. However, Ctrl + Alt + F6 drops me to a system terminal correctly and then Ctl + Alt + F7 brings me back to a black border free Unity.

Revision history for this message
Matthias (msiewert) wrote :

Same here:
Macbook pro 2009, GEFORCE9400M, NVIDIA binary driver 331.38

Revision history for this message
Si Chen (si-chen-217) wrote :

I've encountered the same problem after upgrading to Ubuntu 14.04 on a Macbook Pro "Core i5" 2.53 with a GeForce GT 330M/PCIe/SSE2 graphics card with the NVIDIA binary driver 331.38.

I've tried out the solution recommended on the ArchWiki for what appears to be the same bug:
https://wiki.archlinux.org/index.php/Compiz#Compiz_starts_without_window_borders_with_NVIDIA_binary_drivers

and since then the problem has disappeared!

NOTE the config files they mentioned do not exist under the same names in the Ubuntu system. While upgrading. NVIDIA would have created an xorg.conf.<dateOfUpgrade> file in /etc/X11/ and this is the one it uses for interacting with XOrg. There is also an an xorg.conf.failsafe file for when there's some errors using the first one. Making the changes described in the ArchWiki article in to BOTH files solved this problem for me.

Revision history for this message
Axel Pospischil (apos) wrote :

Hi there,

as I posted above, I have the same issue on my Thinkpad W510. I edited a resume script in /etc/sleep.d as followed:

 vim /etc/pm/sleep.d/03_bug_nvidia_unity_replace

 chmod + x

#!/bin/sh
#
# after suspend restart unity, because of artifacts

<code>
 for USR in "$(ps aux |grep unity-panel-service|grep -v grep |cut -f1 -d' '| uniq)"; do
    case "$1" in
        suspend)
  echo "do nothing"
   ;;

        hibernate)
  echo "do nothing"
         ;;

        thaw|resume)
  echo "do nothing"
   su - $USR -c "DISPLAY=:0 unity --replace"
        ;;

        *) exit $NA
        ;;
    esac
 done
</code>

My System:

kernel 3.13.0-39-generic

nvidia-331:
  Installiert: 331.38-0ubuntu7.1

nvidia-331-updates:
  Installationskandidat: 331.38-0ubuntu7.1

compiz:
  Installiert: 1:0.9.11.2+14.04.20140714-0ubuntu1

Revision history for this message
Dominik (dominalien) wrote :

Doing

compiz --replace &

in the terminal fixes the black borders 100% for me.

information type: Public → Public Security
Hans Deragon (deragon)
information type: Public Security → Public
planet (planet1)
summary: - Resuming from sleep makes black borders around windows to appear
+ Resuming from sleep makes black borders around windows appear
Changed in hundredpapercuts:
status: New → Confirmed
planet (planet1)
tags: added: kernel-graphics
Changed in hundredpapercuts:
status: Confirmed → Triaged
importance: Undecided → High
Changed in nvidia:
status: New → Confirmed
41 comments hidden view all 121 comments
Revision history for this message
GilgongoJones (gilgongo) wrote :

I confirm also that with above versions installed, Ctrl+Alt+F2 and sleep.d fixes don't work. And my windows now have fuzzy rainbows around them, which I guess is an improvement :-)

Revision history for this message
Olaf (tholap) wrote :

Ubuntu 16.04 on Asus G75 with Nvidia 660M.

It doesn't happen every time waking from sleep - I'd say there is a roughly 20-30% chance this happens in my case.

Revision history for this message
Constantine (fe-pavel) wrote :

NVIDIA GTX 750 Ti
I have white borders with latest 2 versions of Nvidia drivers: 378.13/378.09 and 375.39
Two different dimension monitors. Drivers work fine - 370.28 and below
No wish to attach logs due to no one cares bugs here. Just want you to know.

Revision history for this message
Jacob Nordfalk (jacob-nordfalk) wrote :

Ive always solved this with Ctrl-Alt-F1 and Ctrl-Alt-F7.
I get same picture as #81.

With update from an older/driver to kernel to 4.4.0-47 and Nvidia driver 378.13 Ctrl-Alt-F1 and Ctrl-Alt-F7 does not remove the borders anymore.

unity --replace fixed it (but makes Google Chrome render all windows black until I restart Chrome)

Revision history for this message
jes (desertdenizen) wrote :

I've got the same display issue as shown in Kaz Wolfe's image in #81. It started with driver update to 375.39. I'm seeing this occur with all pop-up windows and menus.

Yoga Thinkpad 14 w/ Nvidia Geforce 940m. Xenial 4.4.0-62.

Revision history for this message
SilverFire (d-naumenko-a) wrote :

The original problem with black border appeared time-to-time, but after the latest updates it occurs after every suspend.

Confirming the same problem reported by #81 and bellow.

Lenovo ThinkPad E540
Ubuntu 16.04, Nvidia 375.39

Confirming, that switching to another TTY with Ctrl+Alt+F1 does NOT fix the problem.
Confirming, that unity --replace fixes the problem.
Confirming, that border appears around system windows, menus, pop-ups.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Situation on my machine is even worse,

1. The border goes full white, the same as this one.
2. The title bar also goes full white.
3. Even the background goes full white.

Currently I can workaround issue 1. but not 2 and 3.
Do you guys observe problem 2 and 3?

Revision history for this message
SilverFire (d-naumenko-a) wrote :

The 'new' bug we are discussing seems to be nvidia fail: https://devtalk.nvidia.com/default/topic/990898/linux/suspend-corrupts-window-manager-after-upgrade-to-378-09/2

Workaround: rollback to Nvidia 367.57
Workaround #2: use compiz --replace. Works faster, than unity --replace and does not crash apps.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Hi,

Please give this PPA a try: ppa:kaihengfeng/lp1292830
Built for both Xenial and Zesty.

This should workaround shadow/title issue.
I'll make a MP if this works.

Revision history for this message
Violet Feng (violetzijing) wrote :

I've tried the packages from ppa:kaihengfeng/lp1292830 (in comment#90) on xenial. It can solve the mess title bar by triggering `suspend` option in indicator-session and running fwts.

Machine: ThinkStation P320
OS: Xenial
GPU: NVIDIA Corporation Device [10de:1cb2] (rev a1)
Driver: nvidia-375 and nvidia-378

Kent Lin (kent-jclin)
Changed in oem-priority:
status: New → Confirmed
status: Confirmed → New
importance: Undecided → Critical
assignee: nobody → Yuan-Chen Cheng (ycheng-twn)
Changed in oem-priority:
status: New → In Progress
tags: added: desktop
Revision history for this message
Yuan-Chen Cheng (ycheng-twn) wrote :

per talk with khfeng, the fix can be apply to compiz, or an work around can be apply to unity.

it's much more complex to apply to compiz than to have an work around to unity, so he prepare an mp for unity.

next: 1. need comment from unity maintain. 2. do we need more testing ?

Revision history for this message
Dan (baobab33) wrote :

Confirmed on Asus X73S (model K73SM) with NVIDIA GF108M [GeForce GT 630M] (rev a1) (optimus)
Driver: nvidia-375.39
I'm running Ubuntu 16.04.1 with Kernel = 4.4.0-67-generic

- The TTY workaround does NOT work for me.
- unity --replace works partially, messing up my unity preferences (conky does not work properly
- compiz --replace does not work neither (it breaks windows decoration -> the only escape is then to restart lightdm, loosing the session)

I could not rollback to 367.57, so I had to install the nvidia ppa

sudo add-apt-repository ppa:graphics-drivers/ppa
sudo apt update

Then, the driver window shows up the #370.28 which works fine for me.

(more info here : https://www.phoronix.com/scan.php?page=news_item&px=NVIDIA-375.39-Linux-Released)

Revision history for this message
Alex Tu (alextu) wrote :

@Dan,
The way I used to change Nvidia driver version is to purge existed one then install newer.

detail steps:
1. switch to another tty console by alt-ctl + F${what-ever-number-you-want}
2. systemctl stop lightdm
3. dpkg -l | grep ${your-current-nv-driver-number} | awk '{print $2}' | xargs sudo apt-get purge -y
4. sudo apt-get install nvidia-${the-version-you-want}

please make sure that you can install nvidia-${the-version-you-want} before purging old drivers, otherwise it might get boot failure in next boot.

Revision history for this message
Chunk Hopkins (chunkhopkins) wrote :

Same issue with Ubuntu 16.04, ASUS X540LJ (Geforce 920M) using nvidia-375 (version 375.39).

Revision history for this message
timkofu (makobu-mwambiriro) wrote :

Same issue here with a Geforce 920M and nvidia-375 as well. Replacing 375 with 367 fixes the issue, but I need 375 for Cuda 8.

Revision history for this message
timkofu (makobu-mwambiriro) wrote :

A recent update forced 367 to upgrade to 375. Will have to use Nouveau till issue is resolved.

Revision history for this message
Dima Listic (dimalistic) wrote :

After updating from 14 to 16, I had the same problem.
I install ubuntu-gnome-desktop and gnome-shell, after reboot the problem solved :)

Revision history for this message
Jihong Ju (jihong) wrote :

Save issue here after upgrading to 375 recently
.

Revision history for this message
Marco Massenzio (m-massenzio) wrote :

Same problem with 375 (rolled back to 340) with:

product: GK104 [GeForce GTX 770]
vendor: NVIDIA Corporation

This is pretty consistent for me, I get "fuzzy" borders (noise with multicolor strips) around windows and on system menus.

compiz --replace -- does (sort of) work but removes the system menu and dock bar
unity --replace -- does a better job, but now I can no longer make windows come on top when clicking on them.

I'm hoping nvidia can fix this soon!

Revision history for this message
Joseph VanPelt (joseph-vanpelt) wrote :

I can confirm the same behavior and work around with NVIDIA GT218M [NVS 3100M]

Revision history for this message
Andreas Zeller (luxmedien) wrote :

I can also confirm this behavior ever since some update in February or March. However, restarting compiz (compiz --replace &) alone "solves" the issue. No need to jump to a console or anything.

For me it is btw not black borders but a white box behind the window area that might be affected by shadows or other transparency features.

However, this only happens on the active window for me and on dropdown menus, anything that will cast a shadow of some sort.

nvidia-375 and intel-microcode are in use.

Revision history for this message
Jeff (jeffsfry) wrote :

I have found a new work around which is quick and doesn't require a reboot as I have this issue when resuming from suspend on my Asus G751 laptop with nvidia graphics card. Here is the workaround:
1. Install the "unity tweak tool" which can be installed from the "Ubuntu Software Center" .
2. Then each time you have the big, thick borders on windows just start up the Unity Tweak Tool and go to "Themes" and load another theme (the thick borders are now gone). Then you can go back to your original theme if you want to by using the tweak tool by just choosing your default theme (the thick borders are also gone on that theme as well now).

One other thing which I did just once but I don't think is required for this work around to work is I put some css which clears window-frames in unity into the gtk config directory as per this thread (see the answer by pst007x):

http://askubuntu.com/questions/360598/13-10-black-borders-black-terminal

Revision history for this message
Melon Logic (melonlogic) wrote :

I've tried @Jeff's solution, but did not work for me unfortunately. The issue remains even after switching themes via the Unity Tweak Tool multiple times.

After upgrading to Ubuntu 16.10 I cannot use "compiz --replace" as well, it simply freezes the UI except the mouse cursor.

OS: Ubuntu 16.10
GFX Card: Nvidia GeForce GTX 950M
GFX Driver: Nvidia-375.39

Note: Also using Intel Microcode.

Andrea Azzarone (azzar1)
Changed in compiz:
status: Confirmed → Invalid
Changed in compiz (Ubuntu):
status: Triaged → In Progress
no longer affects: compiz
affects: compiz (Ubuntu) → unity (Ubuntu)
Revision history for this message
Jeff (jeffsfry) wrote :

@Melon Logic

Just to be clear, I am running:
ubuntu 14.04 LTS, 64bit
Geforce GTX 980M/PCIe
using NVidia binary driver - version 375.39 (proprietary, tested)

The unity tweak method works on my system anyway. I don't know if I am using Intel Microcode or not because I am not sure how I can check this. But if I do the following the command this is what I get which may indicate that I am not:

sudo ubuntu-drivers devices
== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
vendor : NVIDIA Corporation
modalias : pci:v000010DEd000013D7sv00001043sd000022DAbc03sc00i00
driver : xserver-xorg-video-nouveau - distro free builtin
driver : nvidia-375 - distro non-free recommended

Revision history for this message
Jeff (jeffsfry) wrote :

Btw, I will just add that the WORK AROUND presented at the beginning of this bug thread no longer works on my system. I presume it happened after a recent software update (via the software centre) because it used to work but now no longer does. That is why I have had to go to the Unity Tweak solution. Maybe this will help someone else.

Revision history for this message
huangming6220 (huangming6220) wrote :

1. Press the "Ctrl+Alt+F2" key combination (Warning: you will be sent to a text console where you won't be able to read this document).
2. Press "Ctrl+Alt+F7".

The solution doesn't work for me.

After pressing the "Ctrl+Alt+F2", I went to a text console and I didn't see a login.

What I get is,

/dev/sda9: recoving journel
....
blabla ...

Any comments?

Thank you!

Revision history for this message
experimancer (experimancer) wrote :

Issue is still in Xenail with Nvidia 378.13, and none of the workarounds above does work.

White borders always appear after resume from suspend and e.h CTRL-ALT-F1 and then back CTRL-ALT-F7 does nothing, neither changing Nividia Settings tweaking..

Only thing that works is to kill the compiz process from command line with:

kill $(ps -eo pid,comm | grep "compiz" | grep -v grep | awk '{print $1}')

which restarts compiz and restores normal window borders to all desktop screens and application windows.

Revision history for this message
experimancer (experimancer) wrote :

In the Nvidia dev forums they have stated that this will be fixed in driver version 378.09 (beta) but no timeline given for final relase of new driver 'https://devtalk.nvidia.com/default/topic/990898/linux/suspend-corrupts-window-manager-after-upgrade-to-378-09/2

Revision history for this message
Jingcheng Niu (frankniujc) wrote :

Same issue using Nvida-375.39.

OS: Ubuntu 16.04 xenial
Kernel: x86_64 Linux 4.7.0-0407
GPU: Quadro M1000M

Using unity --replace does solve the issue temporarily.

Revision history for this message
no 0ne (no-0ne-057) wrote :

This is fixed for me with the new driver 381.09; see release highlights 'https://devtalk.nvidia.com/default/topic/1002788'.

OS: Ubuntu 16.04 xenial
Kernel: 4.4.0-75-generic
GPU: GTX 1070

1 comments hidden view all 121 comments
Revision history for this message
SilverFire (d-naumenko-a) wrote :

Nvidia 381.09 driver fixes the problem. Confirmed.

Lenovo ThinkPad E540
Ubuntu 16.04

no 0ne (no-0ne-057)
Changed in nvidia:
status: Confirmed → Fix Released
Revision history for this message
Hans Deragon (deragon) wrote :

Is there a fix for the legacy driver? Should we reopen this bug fix for 'nvidia' until the legacy driver is also fixed?

Changed in oem-priority:
assignee: Yuan-Chen Cheng (ycheng-twn) → Alex Tu (alextu)
Revision history for this message
Alex Tu (alextu) wrote :

verified latest beta driver nvidia-graphics-drivers-381 - 381.09-0ubuntu0~gpu16.04.1 [1] on GeForce GTX 1050 [10de:1c8c] , the black borders after S3 issue is fixed.

also attached the installed package from [1]

[1] https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa/+sourcepub/7664940/+listing-archive-extra

Changed in oem-priority:
status: In Progress → Fix Committed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Unless Nvidia puts those fixes into nvidia-375, we still need to fix this bug at Compiz/Unity level on Xenial.

Changed in nvidia:
status: Fix Released → Won't Fix
status: Won't Fix → Fix Released
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Nvidia put the fixes back to 375 series [1], so we no longer need to workaround the issue in Unity:

"Fixed a regression that caused corruption in certain applications, such as window border shadows in Unity, after resuming from suspend."

[1] https://devtalk.nvidia.com/default/topic/1007268/b/t/post/5141478

Changed in unity (Ubuntu):
status: In Progress → Won't Fix
Changed in oem-priority:
status: Fix Committed → In Progress
Changed in nvidia-graphics-drivers-375 (Ubuntu):
status: New → In Progress
Revision history for this message
Mateusz (emjot) wrote :

Hi,
I wonder why this https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/1242115 has been marked as duplicate.

I use Ubuntu 16.04 x64 with KDE instead of Unity, and this issue happens here as well, so in my opinion it shouldn't be linked to just unity or unity at all.

Also, I don't use nVidia.

Asus ZenBook UX305

IntelHD 515 with 3.0 Mesa 12.0.6

Workaround for me:
System Settings -> Display and Monitor -> Compositor

And here I have dropdown list with OpenGL3.1, OpenGL 2.0 and Xrender

What I usually do is I just switch between two of OpenGL versions and it goes back to normal for some time. Long term solution is to reboot my laptop.

Revision history for this message
dahmani (merzaka) wrote :

i dont know how did i get blak borders on windows an terminal is totaly blak so i cant use it to solve the problem give me some solutions please

Changed in oem-priority:
importance: Critical → High
Revision history for this message
Alex Tu (alextu) wrote :

verified nvidia driver 375.82 on the same HW setting as #115, it fixed this issue.

Changed in oem-priority:
status: In Progress → Fix Committed
Revision history for this message
Hans Deragon (deragon) wrote :

Problem persists with Nvidia proprietary driver 340.102 under Ubuntu 16.04.

Changed in oem-priority:
importance: High → Medium
Alex Tu (alextu)
Changed in oem-priority:
status: Fix Committed → Fix Released
ali can (kucukkurba)
information type: Public → Public Security
information type: Public Security → Public
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