Comment 10 for bug 1787289

Revision history for this message
László Meskó (lml-pnt) wrote :

I have the same problem on Ubuntu 19.10, with HPLIP 3.19.11 using HP-Laserjet-CP-1025 pritner.

When printing test page, the colors are OK, but the text part of the test page is printed with color ink.
Turning the printer output to grayscale nothing printed and the job is stopped, and in job properties:
job-printer-state-message: Filter failed
job-state: 6
job-state-reasons: cups-filter-crashed

syslog:
Dec 9 10:16:48 apugepe2 hpcups[8632]: prnt/hpcups/HPCupsFilter.cpp 647: DEBUG: imageProcessorStartPage failed result = 2
Dec 9 10:16:48 apugepe2 kernel: [ 4401.556799] hpcups[8632]: segfault at 562ff1daa000 ip 00007f63057c39cd sp 00007fff9e9408c0 error 6 in libImageProcessor-x86_64.so[7f63057bc000+6e000]
Dec 9 10:16:48 apugepe2 kernel: [ 4401.556805] Code: 95 55 1a 8f 5e 90 2a 71 09 fd 73 9c fd 27 c2 64 56 cc aa 41 8d 54 3d 00 4c 01 f2 48 89 94 f3 38 01 00 00 41 8d 14 3b 4c 01 f2 <48> 89 94 f3 40 01 00 00 41 8d 14 3a 4c 01 f2 e9 30 aa 01 00 83 7d