HPLIP

  1. Bug #1769347
  2. Comment #2

Comment 2 for bug 1769347

Revision history for this message
Dean Flight (deanflyzim) wrote : Re: [Bug 1769347] Re: pages are being half printed
  • syslog Edit (4.6 KiB, text/plain; charset=UTF-8; name="syslog")

Hi Shivani

1)How do I launch hp-check-rt?

2)I cannot edit/enable cups log, it is owned by root

3)Please find system log attached

Thanks

Dean

On 08/05/18 13:18, Shivani Mandora wrote:
> Hi Dean,
> Can you please attach the below log files for further analysis?
> 1)output of hp-check -rt
> 2)cups log
> path : /var/log/cups/error_log
> To enable cups log, go to /etc/cups/cupsd.conf and change loglevel from warn to debug2 in cupsd.conf file and then restart the cups using the command: sudo service cups restart
> 3) system log
> path : /var/log/syslog
>
> Thanks,
> Shivani
>