Comment 1 for bug 1769347

Hi Dean,
Can you please attach the below log files for further analysis?
1)output of hp-check -rt
2)cups log
path : /var/log/cups/error_log
To enable cups log, go to /etc/cups/cupsd.conf and change loglevel from warn to debug2 in cupsd.conf file and then restart the cups using the command: sudo service cups restart
3) system log
path : /var/log/syslog

Thanks,
Shivani