HPLIP

hplip 3.15.7 install fails (hangs) on openSUSE 13.2

Bug #1475456 reported by Dennis Golden
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HPLIP
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Bug Description

openSUSE 13.2 X64 with latest updates

Notified of new version and clicked on install now. The update ran as expected until it hung with the character mode progress indicator showing activity. The log is attached. I aborted the update. When I tried to re-install 3.14.6, it failed the same way.

Nothing in any log files. except that it hung until I aborted the job.

I'm not a python guy, but I managed to bypass the problem by commenting out lines 555-557 of:
hplip-3.15.7/installer/text_install.py. These lines are the same for text_install.py in 3.15.6 which also failed; however, 3.15.6 was installed on this system in June with no problems. It appears that this call fails:
core.run_pre_depend(progress_callback,distro_alternate_version)

As I mentioned this worked on the original install on this system. Either there is a flaw in the logic or something has changed with maintenance over the last 3 months.

I there is something I can do to better diagnose this problem, feel free to let me know.

Regards,

Dennis

Revision history for this message
Dennis Golden (dgolden) wrote :
summary: - hplip 3.15.7 fails (hangs) on openSUSE 13.2
+ hplip 3.15.7 install fails (hangs) on openSUSE 13.2
Revision history for this message
Gaurav Sood (gaurav-sood) wrote :

Dennis,

'core.run_pre_depend(progress_callback, distro_alternate_version)' function will run 'zypper refresh' and wait for its completion.
It seems that in your case 'zyyper refresh' is stuck. Can you check in yast settings the option to download using cdrom or NFS is disabled if you are not using any of these methods to download and install packages.

Revision history for this message
Dennis Golden (dgolden) wrote :

There is nothing on NFS and cdrom is not enabled or set to refresh; however, on of the repositories did not have the key imported and would not refresh. Resolving took care of the problem. Thank you for the quick response.

Dennis

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