hp6700 scanner not detected by sane/simple-scan

Bug #1423826 reported by John Frankish
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Ani Balakrishnan

Bug Description

Using a LAN connected hp6700 and cups/hplip, the printer is automatically detected by cups without problems.

Neither sane nor simple-scan detect the hp6700 scanner automatically, but the following works:

simple-scan hpaio:/net/Officejet_6700?ip=192.168.1.170

The scanner should be detected automatically.

Changed in hplip:
assignee: nobody → Ani Balakrishnan (anib)
Revision history for this message
John Frankish (john-frankish) wrote :

Any news?

Revision history for this message
Sanjay Kumar (sanjay-kumar14) wrote :

Hi,

Can you try below steps.

=> Download and install the latest HPLIP release from

http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or

http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue using below commands.

       => hp-setup -r (remove all print queues)

       => hp-setup

=>Try scanning now using (hp-scan or xsane or simple-scan).

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

Revision history for this message
John Frankish (john-frankish) wrote :

I have not loaded the latest version of hplip yet as I have to compile it, which takes ages as the hplip configure script does not respect the "--prefix=/usr/local" switch and it does not check to see if cups, python and sane are in /usr/local.

Although most of the hplip python scripts use #!/usr/bin/env python, the following do not:

doctor.py, logcapture.py, makeuri.py, setup.py, uninstall.py, upgrade.py
device.py magic.py

..and even after editing these to "#!/usr/bin/env python", I get the following:

$ hp-setup
warning: CUPSEXT could not be loaded. Please check HPLIP installation.

..but:

$ ldd /usr/local/lib/python2.7/site-packages/cupsext.so
        linux-vdso.so.1 (0x00007fff7afa5000)
        libcups.so.2 => /usr/local/lib/libcups.so.2 (0x00007f32f52b6000)
        libcrypto.so.1.0.0 => /usr/local/lib/libcrypto.so.1.0.0 (0x00007f32f4f04000)
        libc.so.6 => /lib/libc.so.6 (0x00007f32f4b95000)
        libgcc_s.so.1 => /usr/lib/libgcc_s.so.1 (0x00007f32f4984000)
        libssl.so.1.0.0 => /usr/local/lib/libssl.so.1.0.0 (0x00007f32f4727000)
        libavahi-common.so.3 => /usr/local/lib/libavahi-common.so.3 (0x00007f32f451b000)
        libavahi-client.so.3 => /usr/local/lib/libavahi-client.so.3 (0x00007f32f430c000)
        libpthread.so.0 => /lib/libpthread.so.0 (0x00007f32f40f1000)
        libm.so.6 => /lib/libm.so.6 (0x00007f32f3dfc000)
        libcrypt.so.1 => /lib/libcrypt.so.1 (0x00007f32f3bc6000)
        libz.so.1 => /usr/lib/libz.so.1 (0x00007f32f39b4000)
        libdl.so.2 => /lib/libdl.so.2 (0x00007f32f37af000)
        /lib/ld-linux-x86-64.so.2 (0x00007f32f571e000)
        libssp.so.0 => /usr/local/lib/libssp.so.0 (0x00007f32f35ad000)
        libdbus-1.so.3 => /usr/local/lib/libdbus-1.so.3 (0x00007f32f3371000)
        librt.so.1 => /lib/librt.so.1 (0x00007f32f3168000)

Could you let me know where (check.py?) I need to edit things to point to /usr/local/lib/python2.7/site-packages/cupsext.so rather than /usr/lib/python2.7/site-packages/cupsext.so?

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