Comment 2 for bug 1352316

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goutam kodu (goutam-hplip) wrote :

Hi Prasad,

I was able to take a look into the prn file and i could not see any command related to duplex in the prn file. So definitely printer is not getting that command to perform duplex.

Please capture the error_log file and attach it here. Without this file i will not know the cause for this issue.

Thanks & Regards,
Goutam