I was able to take a look into the prn file and i could not see any command related to duplex in the prn file. So definitely printer is not getting that command to perform duplex.
Please capture the error_log file and attach it here. Without this file i will not know the cause for this issue.
Hi Prasad,
I was able to take a look into the prn file and i could not see any command related to duplex in the prn file. So definitely printer is not getting that command to perform duplex.
Please capture the error_log file and attach it here. Without this file i will not know the cause for this issue.
Thanks & Regards,
Goutam