Comment 23 for bug 1159411

I also experience this bug. I can temporarily add and edit configurations in Ubuntu Online Accounts (a.k.a. credentials-preferences) again by killing all empathy and telepathy processes, then loading the panel, but this behaviour recurs shortly after restarting empathy. The problem first started after I performed a release upgrade to 13.04 from 12.10. It happens under both Unity and Gnome. Blowing away the contents of ~/.config/libaccounts-glib allowed me to enter new account details again, but the bug returned later. (I also upgraded to gnome 3.8 via the Gnome team PPA, without any improvement.)

I see some errors in kern.log when reloading the accounts panel after restarting empathy:

 kernel: [ 526.559946] empathy-auth-cl[3249]: segfault at 200000028 ip 00007f909fb0261e sp 00007fff2c7dee10 error 4 in libaccounts-glib.so.0.1.3[7f909faf6000+19000]

Also various other warning messages (not sure how relevant):

(credentials-preferences:6073): credentials-cc-panel-WARNING **: cc-credentials-account-details-page.vala:346: Error looking up theme color
(gnome-control-center:8668): credentials-cc-panel-WARNING **: cc-credentials-login-capture.vala:61: Could not register service.
(gnome-control-center:8668): credentials-cc-panel-WARNING **: cc-credentials-login-capture.vala:33: Could not acquire name.

In addition to this bug, since upgrading to 13.04, I've been unable to connect to my AIM account in Empathy (which works fine in pidgin). Jabber connectivity seems okay, although sometimes Empathy fails to display anything at all in its Contact List until it's been killed and restarted a few times.

I'm attaching an apport crash report which hopefully contains more relevant details about the empathy-auth-client crash.

telepathy-mission-control-5 Version: 1:5.14.0-0ubuntu2
empathy Version: 3.6.4-0ubuntu4.1