Comment 9 for bug 1027021

Revision history for this message
D. Charles Pyle (dcharlespyle) wrote :

OK, I purged all of the HPLIP packages off of the system and used the run file to install the software version 3.12.6. The installation completed, I followed all directions to the letter, and hp-setup cannot even detect the printer even though the associated mDNS and other ports are open on the firewall. Disabling the firewall makes zero difference. The software cannot detect the printer unless I manually enter an IP address. This does not happen and did not happen on version 3.12.4 or earlier versions that I have used. It is the problem of 3.12.6 alone.

Here is output from the terminal from hp-setup:

$ hp-setup -i

HP Linux Imaging and Printing System (ver. 3.12.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

error: No device selected/specified or that supports this functionality.