Adjusting the best-hold sort order settings (as documented at https://docs.evergreen-ils.org/eg/docs/latest/admin/Best_Hold_Selection_Sort_Order.html) to sort by the request time sooner may help here.
Adjusting the best-hold sort order settings (as documented at https:/ /docs.evergreen -ils.org/ eg/docs/ latest/ admin/Best_ Hold_Selection_ Sort_Order. html) to sort by the request time sooner may help here.