From our perspective, here are the options from least desirable to most desirable:
1. Queue position number is consortial. This is, of course, what we currently have and a customer service problem for us.
2. Choice between consortial and pickup library. I believe this is what is being proposed. If given the choice, we would choose Pickup Library.
3. Choice between consortial, pickup library, and "system." If a group of libraries, under the same parent in the org unit tree, function as a library system and resource share, the queue position number, if "system" were selected, would be the number within that system.
I assume #2 would be easier to implement (and we hope it can be done as a hot fix frankly), but #3 should be, in our view, the ultimate goal.
From our perspective, here are the options from least desirable to most desirable:
1. Queue position number is consortial. This is, of course, what we currently have and a customer service problem for us.
2. Choice between consortial and pickup library. I believe this is what is being proposed. If given the choice, we would choose Pickup Library.
3. Choice between consortial, pickup library, and "system." If a group of libraries, under the same parent in the org unit tree, function as a library system and resource share, the queue position number, if "system" were selected, would be the number within that system.
I assume #2 would be easier to implement (and we hope it can be done as a hot fix frankly), but #3 should be, in our view, the ultimate goal.