Comment 0 for bug 1741929
Revision history for this message
| Jeanette Lundgren (jlundgren) wrote Overdue fines not reinstated correctly on backdated lost items | #0 |
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An item is checked out to a patron long enough for it to go into Lost status. Patron returns the item in such a way that requires staff to back date.
Here are two scenarios:
Item is in lost status. Item's last overdue fine was registered 3/10/17
Example 1: item is backdated to 3/15/17. Lost and processing is reversed as desired. Patron still owes all overdue fines. System working as intended.
Example 2: item is backdated to 3/9/17. Lost and processing is reversed as desired. Patron SHOULD owe fines up to 3/9/17. What happens is the system reverses all overdue fines, so the patron owes nothing on the item.
#2 issue reported two times since we upgraded to 2.12 (3 months ago). Confirmed behavior in 3.0.