Comment 2 for bug 793997

I did not know that RS was in the UK.

We need more details, what command line, etc. The block of data duplicity
puts out at the first of the run should suffice for now.

On Wed, Jun 22, 2011 at 3:56 PM, Michael Terry
<email address hidden>wrote:

> Ken, do you know much about Rackspace and non-US servers? I know that
> for Amazon S3, you have to specifically ask for a different region and
> they don't share data.
>
> Tor, do you know if your account is strictly a UK account? Do you have
> to connect only to certain servers?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/793997
>
> Title:
> Unable to connect to Rackspace UK servers
>
> Status in Déjà Dup Backup Tool:
> New
>
> Bug description:
> I have an acconunt at Rackspace, but I use the London servers. I log on
> to https://lon.manage.rackspacecloud.com
> I'm not able to use this account to store my backups. I only get
> AuthenticationFailed.
>
> Software versions:
> deja-dup 18.1.1-0ubuntu1
> duplicity 0.6.13-0ubuntu1
>
> From logfile:
> DUPLICITY: INFO 1
> DUPLICITY: . Import of duplicity.backends.webdavbackend Succeeded
> DUPLICITY: ERROR 38
> DUPLICITY: . Connection failed, please check your credentials:
> AuthenticationFailed
>
> Settings:
> org.gnome.DejaDup backend 'rackspace'
> org.gnome.DejaDup delete-after 56
> org.gnome.DejaDup encrypt true
> org.gnome.DejaDup exclude-list ['$TRASH', '$DOWNLOAD']
> org.gnome.DejaDup include-list ['/media/WD_ELEMENTS/bilder/2011']
> org.gnome.DejaDup last-run ''
> org.gnome.DejaDup periodic true
> org.gnome.DejaDup periodic-period 14
> org.gnome.DejaDup root-prompt true
> org.gnome.DejaDup.File icon ''
> org.gnome.DejaDup.File name ''
> org.gnome.DejaDup.File path ''
> org.gnome.DejaDup.File relpath @ay []
> org.gnome.DejaDup.File short-name ''
> org.gnome.DejaDup.File type 'normal'
> org.gnome.DejaDup.File uuid ''
> org.gnome.DejaDup.Rackspace container 'dejadup'
> org.gnome.DejaDup.Rackspace username 'tischulstad'
> org.gnome.DejaDup.S3 bucket ''
> org.gnome.DejaDup.S3 folder 'workstation'
> org.gnome.DejaDup.S3 id ''
> org.gnome.DejaDup.U1 folder '/deja-dup/$HOSTNAME'
>
> Distro: Ubuntu 11.04
>
> To manage notifications about this bug go to:
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>