Comment 13 for bug 1607823

Revision history for this message
John McAleely (john.mcaleely) wrote : Re: [Bug 1607823] Re: Cellular connection drops out

@jibel - have you been able to capture this behaviour in logs?

On 2 August 2016 at 09:21, Alfonso Sanchez-Beato <
<email address hidden>> wrote:

> @Pat, thanks for the logs. I can see there are time periods where you
> lose registration for a while. Also, I see that initially two networks
> are found:
>
> 310/410 -> AT&T, GSM and UMTS bands compatible with MX4
> 310/120 -> Sprint, LTE bands non compatible with MX4
>
> but after a while I see notifications showing only the Sprint network.
> Besides, Sprint should not appear here unless you can register there. Do
> you know if there is some agreement between Sprint and AT&T to share
> network in your area, maybe depending on the band?
>
> Also, could you try going to
> SystemSettings->Cellular->Carrier&APN->Carrier and check which operators
> do you see there? Try to select AT&T as your only operator and see if
> that improves the situation.
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1607823
>
> Title:
> Cellular connection drops out
>
> Status in Canonical System Image:
> Confirmed
> Status in ofono package in Ubuntu:
> Confirmed
>
> Bug description:
> MX4 running 379 from 7/15
>
> I recently noticed the phone was Searching for a signal for some time,
> even though I know it was connected just prior.
> Wifi is disabled.
>
> The attached syslog shows the modem disconnecting and reconnecting
> several times throughout the morning.
>
> Interesting ofono commit on the 12th related to managing power states
>
> http://people.canonical.com/~lzemczak/landing-team/ubuntu-touch/rc-proposed/meizu.en/arale/375.commitlog
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1607823/+subscriptions
>