OpenOffice Crashes every time a Images or Forulars are selected

Bug #68832 reported by da1l6
42
This bug affects 1 person
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
High
Matthias Klose

Bug Description

Binary package hint: openoffice.org

Since Edgy OpenOffice crashes fequently and is absolutly unuseable!

Steps to reproduce:

Create a new text document instert a bit text, a insert a formular or image and save it (I used my home diretory).

Use the mouse to select a bit of the text and the inserted formula or image.

OpenOffice crashes as you release the mouse button.
I also had crashes like that with text-only documents and spreadsheads, but they are hard to reproduce.

All documents I work with contain images or formulas, so Edgy is completely unuseable for me.

Hardware:
Laptop: Acer Extensa 2902LMi

Software (original Edgy Repos):
Kubuntu Edgy (i386) with Kernel 2.6.17-10-generic
OpenOffice.org 2.0.4-0ubuntu2, Mon Oct 16 01:14:49 UTC 2006

Revision history for this message
da1l6 (da1l6) wrote :
Revision history for this message
Matthias Klose (doko) wrote :

Unreproducible here.

Please recheck using these packages (add these lines to /et/apt/sources.list):

   deb http://people.ubuntu.com/~doko/ubuntu/ edgy/$(ARCH)/
   deb http://people.ubuntu.com/~doko/ubuntu/ edgy/all/

Please submit bug reports to malone, referencing the exact version and
platform you did use for testing.

Changed in openoffice.org:
status: Unconfirmed → Needs Info
Revision history for this message
da1l6 (da1l6) wrote :

Hey these versions work! Thank you very much!

I added hardware and software information to my report. Sorry for the inconvenience. Tell me if you need more.

description: updated
Matthias Klose (doko)
Changed in openoffice.org:
assignee: nobody → doko
importance: Undecided → High
status: Needs Info → In Progress
Revision history for this message
Baczek (imbaczek) wrote :

I can confirm that this version works. My PC specs: http://hwdb.ubuntu.com/?xml=0cc6272e67134d28e653890278ceaa32

Revision history for this message
karaluh (karaluh) wrote :

I confirm both: the error and fix.
8a094f184ab4476c4409b727631e1ebd

Revision history for this message
Hermer (margial) wrote :

Same problem here.

I found that running oowriter with kdesu (kdesu oowriter) didn't crash the applications so i was using it as a workaround.

After using the repository linked above the error disappeared.

My Specifications:
Laptop Compal hel80
Processor t2300 (core duo)
1 GB RAM
nvidia 7600 Go (with nvidia propietary driver loaded)

Revision history for this message
fgosse (fabien-gosse) wrote :

I have the same problem on Dell inspiron 6000
After using the repository linked above the error disappeared.

Thanks
F.G

Revision history for this message
Bruno (bruno666-666) wrote :

Same problem, same solution (thanks for the reposistory).

Desktop AMD Athlon 900, Nvidia geforce2MX with nvidia driver
Kubuntu Edgy (i386) with Kernel 2.6.17-10-generic
OpenOffice.org 2.0.4-0ubuntu2

Revision history for this message
alistair (alistair-tyeurgain) wrote :

The key, I found, is that the crash occurs when the *display* is on KDE, irrespective of whether the display is on the local Ubuntu machine that is running OOo or a remote machine (e.g., SUSE) connecting to the Ubuntu machine using ssh -Y.

It does not happen on displays running (at least) Gnome and Windowmaker.

Client machines (running Edgy):
  Dell Inspiron X1 (32-bit Pentium M, 512MB)
  AMD-64 3000+ (64-bit) 1G)

X-servers running on (in addition to the client machines)
SUSE10.1 Pentium D 64-bit Dual Core, 2G
SUSE10.1 Dell Inspiron Pentium M 32-bit

The problem always follows the use of an X server running a KDE display, irrespective of where OOo is running.

FWIW, the 64-bit build of OOo 2.0.4 in SUSE10.2Beta1 does NOT exhibit these crashes.

HTH
A

Revision history for this message
Carlos Diener / emonkey (emonkey) wrote :

I can confirm that the version from doko's repository works fine.
hwdb: http://hwdb.ubuntu.com/?xml=7f43b0875409f415723ca94ac8c1ad8a

Revision history for this message
Amedee Van Gasse (amedee) wrote :

Same problem, same solution.

http://hwdb.ubuntu.com/?xml=a88eff1581101b972d72c4e94ac2265f

What's your key so I can sign this repository?

Revision history for this message
Sergio Callegari (callegar) wrote :

The packages from http://people.ubuntu.com/~doko/ubuntu/ seems to be fixing this issue since 28/10.
Would it be possible to have them (or something including the same fix) distributed through the standard apt repositories as a bug fix for edgy?
This bug is really a huge showstopper for people using Linux on the desktop. It basically means that ubuntu edgy contrarily to any other Linux distro ships without a usable office application and cannot collaborate with people using ms office.

Revision history for this message
KaiO (launchpad-finvold) wrote :

A quick fix for this bug is to disable Klipper (clipboard tool).
With Klipper closed OO works as expected again.

Anyway, this is a very annoying bug and I totally agree with anyone who claims this could easily drive people away from (k)Ubuntu/Linux and should have been fixed long ago...

Revision history for this message
Baczek (imbaczek) wrote : Re: [Bug 68832] Re: OpenOffice Crashes every time a Images or Forulars are selected

I wasn't even aware of Klipper's existence until now. I agree this is
a major (if only from a psychological standpoint) issue. Two of my
friends nearly dropped Kubuntu because of it.

Revision history for this message
TranDu (tranhd) wrote :

I can confirm that OOo work fine if Klipper is disabled.

Revision history for this message
Matthias Klose (doko) wrote :

fixed in 2.0.4-0ubuntu4 (edgy-updates) and 2.0.4-7ubuntu1 (feisty)

Changed in openoffice.org:
status: In Progress → Fix Released
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