Ubuntu
linux package

Broadcom NetXtreme II BCM5709 -- no network found on ISO install

Bug #676245 reported by C de-Avillez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
High
Tim Gardner
Ubuntu natty-alpha-1
Natty
Fix Released
High
Tim Gardner
Ubuntu natty-alpha-1

Bug Description

system: cempedak.canonical.com
Natty version: Daily ISO 2010-11-16

Chuck Short and I were testing installing Natty (server) there -- installation stops with an error when looking for the network cards (no network card found).

This machine has 4 NetXtreme II cards:

02:00.0 0200: 14e4:1639 (rev 20)
02:00.1 0200: 14e4:1639 (rev 20)
03:00.0 0200: 14e4:1639 (rev 20)
03:00.1 0200: 14e4:1639 (rev 20)

lsmod shows bnx2 loaded.

The system is available for checking by the kernel team. Please ping me.

Tags: natty qa
C de-Avillez (hggdh2)
tags: added: natty
C de-Avillez (hggdh2)
tags: added: qa
Revision history for this message
C de-Avillez (hggdh2) wrote :

Tested today with kernel 2.6.37-5-generic #13-Ubuntu, still no network. Raising importance, this completely blocks testing with Natty.

Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Tim Gardner (timg-tpi) wrote :

bnx2 is indeed the correct module for this PCI device ID. 2.6.37-rc3 has just been uploaded (https://launchpad.net/ubuntu/+source/linux/2.6.37-6.17). If that continues to fail, then append your system information using 'apport-collect 676245'.

Revision history for this message
C de-Avillez (hggdh2) wrote :

Tim -- for the record, there is no way to run apport-collect: this is an *install* from ISO on a remote system. All that is available is the serial console. Installation fails on network, and the only way to look at it is interrupting debian-installer (open a shell) and locally looking it up.

I can give you access to it (it's in one of the Canonical DCs).

Revision history for this message
C de-Avillez (hggdh2) wrote :

Er. Small correction: it is a PXE-booted install from ISO.

Revision history for this message
C de-Avillez (hggdh2) wrote :

still not working. ISO from 2010-11-29.

/var/log # uname -a
Linux (none) 2.6.37-6-generic #17-Ubuntu SMP Mon Nov 22 20:05:19 UTC 2010 x86_64 GNU/Linux

summary: - Broadcom NetXtreme II BCM5709 not recognised on install
+ Broadcom NetXtreme II BCM5709 -- no network found on ISO install
Jeremy Foshee (jeremyfoshee)
Changed in linux (Ubuntu):
status: New → Triaged
Revision history for this message
C de-Avillez (hggdh2) wrote :

I found the error in dmesg:

Nov 29 20:18:04 kernel: [ 27.165110] bnx2: probe of 0000:02:00.0 failed with error -2
Nov 29 20:18:04 kernel: [ 27.232541] bnx2 0000:02:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17
Nov 29 20:18:04 kernel: [ 27.313445] bnx2 0000:02:00.1: setting latency timer to 64
Nov 29 20:18:04 kernel: [ 27.315753] bnx2: Can't load firmware file "bnx2/bnx2-mips-09-6.0.17.fw"
Nov 29 20:18:04 kernel: [ 27.395622] bnx2 0000:02:00.1: PCI INT B disabled
Nov 29 20:18:04 kernel: [ 27.451636] bnx2: probe of 0000:02:00.1 failed with error -2
Nov 29 20:18:04 kernel: [ 27.519073] bnx2 0000:03:00.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
Nov 29 20:18:04 kernel: [ 27.599970] bnx2 0000:03:00.0: setting latency timer to 64
Nov 29 20:18:04 kernel: [ 27.601989] bnx2: Can't load firmware file "bnx2/bnx2-mips-09-6.0.17.fw"
Nov 29 20:18:04 kernel: [ 27.681853] bnx2 0000:03:00.0: PCI INT A disabled
Nov 29 20:18:04 kernel: [ 27.737862] bnx2: probe of 0000:03:00.0 failed with error -2
Nov 29 20:18:04 kernel: [ 27.805288] bnx2 0000:03:00.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19
Nov 29 20:18:04 kernel: [ 27.886193] bnx2 0000:03:00.1: setting latency timer to 64
Nov 29 20:18:04 kernel: [ 27.888179] bnx2: Can't load firmware file "bnx2/bnx2-mips-09-6.0.17.fw"
Nov 29 20:18:04 kernel: [ 27.968041] bnx2 0000:03:00.1: PCI INT B disabled
Nov 29 20:18:04 kernel: [ 28.024050] bnx2: probe of 0000:03:00.1 failed with error -2

Revision history for this message
Tim Gardner (timg-tpi) wrote :

Looks like the udebs are missing firmware.

Changed in linux (Ubuntu Natty):
assignee: nobody → Tim Gardner (timg-tpi)
status: Triaged → In Progress
Tim Gardner (timg-tpi)
Changed in linux (Ubuntu Natty):
status: In Progress → Fix Committed
Kate Stewart (kate.stewart)
Changed in linux (Ubuntu Natty):
milestone: none → natty-alpha-1
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 2.6.37-7.19

---------------
linux (2.6.37-7.19) natty; urgency=low

  [ Tim Gardner ]

  * [Config] Add bnx2 firmware to nic-modules udeb
    - LP: #676245
 -- Andy Whitcroft <email address hidden> Fri, 26 Nov 2010 17:53:45 +0000

Changed in linux (Ubuntu Natty):
status: Fix Committed → Fix Released
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