Share email rejected because it looks like spam
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Servers |
Fix Released
|
High
|
Roman Yepishev |
Bug Description
I can share a directory, add a email as target, then message waiting to accept.
In my email I find the reason:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
<email address hidden>
SMTP error from remote mail server after RCPT TO:<email address hidden>:
host mx1.gmx.net [213.165.64.102]: 550-5.7.1 {mx035} The recipient does not accept mails from 'gmx.de' over foreign mailservers
550 5.7.1 ( http://
my account runs a <email address hidden>.
My wife here account is <email address hidden>
Ubuntu one sends an email by its own mailserver with sender <email address hidden> to <email address hidden>.
GMX.DE reject the email because it looks like spam when another mail server sends as sender gmx.de.
Any suggestion?
affects: | ubuntuone-client → ubuntuone-servers |
Changed in ubuntuone-servers: | |
importance: | Medium → High |
Changed in ubuntuone-servers: | |
status: | Confirmed → Triaged |
assignee: | Ubuntu One web team (ubuntuone-web) → Martin Albisetti (beuno) |
Changed in ubuntuone-servers: | |
assignee: | Martin Albisetti (beuno) → Roman Yepishev (rye) |
status: | Triaged → In Progress |
Changed in ubuntuone-servers: | |
status: | In Progress → Fix Committed |
Changed in ubuntuone-servers: | |
status: | Fix Committed → Fix Released |
Our servers should not pretend to send the messages from user's e-mail addresses. In case strict SPF rules are used, the messages will be marked as spam or be completely discarded. The servers can also be configured not to accept any messages that originate on another machines but have From header set to the email of the user.
We need to start sending email with something like <email address hidden> or similar, while stating the email of the user somewhere within the message.