Ubuntu One Client

"File synchronization" option on "Services" tab can not be re-activated

Bug #570721 reported by Natalia Bidart on 2010-04-27

This bug affects 2 people

	Status	Importance	Assigned to	Milestone
Ubuntu One Client	Status tracked in Trunk
Stable-1-2	Fix Released	High	dobey	Ubuntu One Client 1.2.2
Trunk	Fix Released	High	dobey
ubuntuone-client (Ubuntu)	Fix Released	High	dobey	Ubuntu lucid-updates
Lucid	Fix Released	Undecided	Unassigned

Bug Description

I opened ubuntuone-preferences and went to "Services" tab. There, I unchecked everything.

Last lines of syncdaemon log read (which makes sense):

2010-04-27 10:39:11,084 - ubuntuone.SyncDaemon.DBus - DEBUG - called set_files_sync_enabled 0
2010-04-27 10:39:11,085 - ubuntuone.SyncDaemon.DBus - DEBUG - Quit requested
2010-04-27 10:39:11,085 - ubuntuone.SyncDaemon.DBus - DEBUG - Calling Main.quit
2010-04-27 10:39:11,086 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_USER_DISCONNECT, args:(), kw:{}
2010-04-27 10:39:11,086 - ubuntuone.SyncDaemon.StateManager - DEBUG - received event 'SYS_USER_DISCONNECT'
2010-04-27 10:39:11,086 - ubuntuone.SyncDaemon.StateManager - DEBUG - sending event to ConnectionManager
2010-04-27 10:39:11,087 - ubuntuone.SyncDaemon.StateManager - DEBUG - ConnectionManager returned None
2010-04-27 10:39:11,556 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher stopped
2010-04-27 10:39:11,556 - ubuntuone.SyncDaemon.ConnectionManager - DEBUG - shutdown
2010-04-27 10:39:11,557 - ubuntuone.SyncDaemon.DBus - INFO - Shuttingdown DBusInterface!

I went back to the u1-preferences app, and clicked (checked) on File Synchronization again, but the app closed. After that, without closing the SD, I reopened the u1-preferences app in a terminal and I couldn't activate the File Synch in any way. The output from the console is:

Unhandled error in Deferred:
Traceback (most recent call last):
Failure: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Attached 2 screenshot of what I'm describing.

--------------------------------------------------

TEST CASE:

1. Open System->Preferences->Ubuntu One
2. Click on the "Services" tab
3. Uncheck on all the check boxes
4. Click the "Close" button
5. Open System->Preferences->Ubuntu One
6. Click on the "Services" tab
7. Click on the "File Synchronization" check box

Result: Ubuntu One Preferences closes
Expected result: Ubuntu One Preferences stays open and file sync is enabled

--------------------------------------------------

See original description

Tags:

Related branches

lp://staging/~dobey/ubuntuone-client/fix-570721

Merged into lp://staging/ubuntuone-client

Vincenzo Di Somma (community): Approve on 2010-04-30

Rodrigo Moya (community): Approve on 2010-04-30

lp://staging/~dobey/ubuntuone-client/fix-570721-stable

Merged into lp://staging/ubuntuone-client/stable-1-2 at revision 515

Natalia Bidart (community): Approve on 2010-06-04

Vincenzo Di Somma (community): Approve on 2010-05-28

lp://staging/ubuntu/lucid-proposed/ubuntuone-client

Revision history for this message

Natalia Bidart (nataliabidart) wrote on 2010-04-27:

u1-preferences-file-sync.png Edit (557.8 KiB, image/png)

summary:	- File synchronization option on "Services" tab can not ne re-activated + "File synchronization" option on "Services" tab can not be re-activated
tags:	added: desktop+

Revision history for this message

Natalia Bidart (nataliabidart) wrote on 2010-04-27:

u1-preferences-file-sync-2.png Edit (30.5 KiB, image/png)

Revision history for this message

Natalia Bidart (nataliabidart) wrote on 2010-04-27:

The trace thrown by ubuntuone-preferences when it crashes is:

nessita@dali:~$ ubuntuone-preferences
Traceback (most recent call last):
  File "/usr/bin/ubuntuone-preferences", line 805, in files_check_toggled
    self.__music_check_toggled(self.music_check)
AttributeError: 'UbuntuOneDialog' object has no attribute '_UbuntuOneDialog__music_check_toggled'
Traceback (most recent call last):
  File "/usr/bin/ubuntuone-preferences", line 805, in files_check_toggled
    self.__music_check_toggled(self.music_check)
AttributeError: 'UbuntuOneDialog' object has no attribute '_UbuntuOneDialog__music_check_toggled'
Traceback (most recent call last):
  File "/usr/bin/ubuntuone-preferences", line 805, in files_check_toggled
    self.__music_check_toggled(self.music_check)
AttributeError: 'UbuntuOneDialog' object has no attribute '_UbuntuOneDialog__music_check_toggled'
nessita@dali:~$

Changed in ubuntuone-client:
status:	New → Confirmed
importance:	Undecided → Medium
assignee:	nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)

John Lenton (chipaca) on 2010-04-27

Changed in ubuntuone-client:
assignee:	Ubuntu One Desktop+ team (ubuntuone-desktop+) → Rodney Dawes (dobey)
importance:	Medium → High
status:	Confirmed → Triaged

Revision history for this message

Natalia Bidart (nataliabidart) wrote on 2010-04-27:

Please note that when file_sync is disabled, ~/.config/ubuntuone/syncdaemon.conf shows:

[__main__]
files_sync_enabled = 0

And the code in ubuntuone/syncdaemon/tools.py set the option to True (instead of 1) when executing enable_files_sync. We should be consistent, I think. Either using 1 and 0 or True and False (not sure which one though).

dobey (dobey) on 2010-04-29

Changed in ubuntuone-client:
status:	Triaged → In Progress

Joshua Hoover (joshuahoover) on 2010-04-30

tags:

added: u1-lucid-sru

dobey (dobey) on 2010-05-03

Changed in ubuntuone-client:
status:	In Progress → Fix Committed
Changed in ubuntuone-client (Ubuntu):
status:	New → In Progress
assignee:	nobody → Rodney Dawes (dobey)
importance:	Undecided → High
milestone:	none → lucid-updates
status:	In Progress → Triaged

Joshua Hoover (joshuahoover) on 2010-06-09

description:

updated

Revision history for this message

Colin Watson (cjwatson) wrote on 2010-06-18: Please test proposed package

Accepted ubuntuone-client into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Changed in ubuntuone-client (Ubuntu Lucid):
status:	New → Fix Committed
tags:	added: verification-needed

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-06-24:

Test case passed with 1.2.2-0ubuntu2 proposed installed.

Revision history for this message

Martin Pitt (pitti) wrote on 2010-06-25:

Since it was fixed in trunk a while ago, I assume that maverick's current version (1.3.2) has the fix as well. Closing all the maverick tasks.

tags:	added: verification-done removed: verification-needed
Changed in ubuntuone-client (Ubuntu):
status:	Triaged → Fix Released

Revision history for this message

Martin Pitt (pitti) wrote on 2010-07-20:

ubuntuone-client (1.2.2-0ubuntu1) lucid-proposed; urgency=low

  * New upstream release.
    - Properly handle valid UTF-8 non-ASCII names for UDFs (LP: #557160)
    - Fix nautilus crash when running u1sdtool --subscribe-folder (LP: #570261)
    - Cannot reactivate "File sync" on services tab (LP: #570721)
    - Retry interrupted uploads (LP: #575817)
    - Improve logging at INFO level (LP: #578248)
    - u1sdtool --delete-folder with invalid id hangs (LP: #583412)
    - ubuntuone-syncdaemon crashed with OSError (LP: #452682)
    - ubuntuone-preferences "Got empty result for devices list." (LP: #576263)
  * Rmmove fix-571548.patch and fix-567223.patch; included upstream now.
-- Rodney Dawes <email address hidden> Wed, 16 Jun 2010 13:42:32 -0400