Writer crashes when saving a document in Word for Windows XP format

This file may be useful for the investigation of this bug.

Same problem using sun java virtual machine or open java vm.
See the attachment with an error log.

This is reported upstream as Issue 107608. They states that this is an issue for the Ubuntu/Kubuntu build only and that the upstream version do not have this issue.

Openoffice issue link: http://www.openoffice.org/issues/show_bug.cgi?id=107608

After crashes I have got no Crash Report from Kubuntu/KDE thus I have no information there to provide.

Thank you for this information.

2010/1/29 Paddlaren <email address hidden>

> This is reported upstream as Issue 107608. They states that this is an
> issue for the Ubuntu/Kubuntu build only and that the upstream version do
> not have this issue.
>
> Openoffice issue link:
> http://www.openoffice.org/issues/show_bug.cgi?id=107608
>
> After crashes I have got no Crash Report from Kubuntu/KDE thus I have no
> information there to provide.
>
>
> ** Bug watch added: OpenOffice.org Issue Tracker #107608
> http://qa.openoffice.org/issues/show_bug.cgi?id=107608
>
> --
> Writer crashes when saving a document in Word for Windows XP format
> https://bugs.launchpad.net/bugs/501014
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “openoffice.org” package in Ubuntu: New
>
> Bug description:
> Binary package hint: openoffice.org
>
> Writer won't save in Word (XP) format if the .odt document has notes
> inserted, otherwise it converts the same .odt document to Word format
> flawlessly.
>
> ProblemType: Bug
> Architecture: i386
> Date: Mon Dec 28 11:27:31 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: openoffice.org-core 1:3.1.1-5ubuntu1 [modified:
> var/lib/openoffice/basis3.1/program/services.rdb]
> ProcEnviron:
> LANGUAGE=pt_BR.UTF-8
> PATH=(custom, no user)
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
> SourcePackage: openoffice.org
> Uname: Linux 2.6.31-16-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/501014/+subscribe
>

See document in .odt attached.
Openoffice crashes while saving it.
Thanks
Henri

thank you, Henri
Regards,
Claudio

2010/3/31 Henri <email address hidden>

> See document in .odt attached.
> Openoffice crashes while saving it.
> Thanks
> Henri
>
> ** Attachment added: "faire_part_interieur.odt"
> http://launchpadlibrarian.net/42715632/faire_part_interieur.odt
>
> --
> Writer crashes when saving a document in Word for Windows XP format
> https://bugs.launchpad.net/bugs/501014
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “openoffice.org” package in Ubuntu: New
>
> Bug description:
> Binary package hint: openoffice.org
>
> Writer won't save in Word (XP) format if the .odt document has notes
> inserted, otherwise it converts the same .odt document to Word format
> flawlessly.
>
> ProblemType: Bug
> Architecture: i386
> Date: Mon Dec 28 11:27:31 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: openoffice.org-core 1:3.1.1-5ubuntu1 [modified:
> var/lib/openoffice/basis3.1/program/services.rdb]
> ProcEnviron:
> LANGUAGE=pt_BR.UTF-8
> PATH=(custom, no user)
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
> SourcePackage: openoffice.org
> Uname: Linux 2.6.31-16-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/501014/+subscribe
>

[This is an automatic notification.]

This bug was reported against an earlier version of Ubuntu, can you test if it still occurs on Ubuntu 10.04 LTS (Lucid Lynx)?

Please note we also provide technical support for older versions of Ubuntu, but not in the bug tracker. Instead, to raise the issue through normal support channels, please see:

    http://www.ubuntu.com/support

If you are the original reporter and can still reproduce the issue on Lucid, please run the following command to refresh the report:

  apport-collect 501014

Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are not the original reporter, please file a new bug report, so we can work with you as the original reporter instead (you can reference bug 501014 in your report if you think it may be related):

  ubuntu-bug openoffice.org

If by chance you can no longer reproduce the issue on Lucid or if you feel it is no longer relevant, please mark the bug report 'Fix Released' or 'Invalid' as appropriate, at the following URL:

  https://bugs.launchpad.net/ubuntu/+bug/501014

Claudio, thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Unreproducible in LibreOffice Writer via the Terminal:

cd ~/Desktop && wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/501014/+attachment/1259101/+files/faire_part_interieur.odt && lowriter -nologo faire_part_interieur.odt

typed a few characters, Ctrl+S, notice no crash.

lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

I have the same problem. I started from a .doc and saved my changes as .odt. I had to send a .doc copy to someone, but it crashes while saving every time. It only happens for documents which have form fields though.