Screen freeze after resume from S3 when HDMI monitor plugged on Dell Precision 7740
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HWE Next |
Fix Released
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Fix Committed
|
Undecided
|
You-Sheng Yang | ||
Xenial |
Won't Fix
|
Undecided
|
Unassigned | ||
Bionic |
Fix Released
|
Undecided
|
You-Sheng Yang | ||
linux-oem (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
Xenial |
Invalid
|
Undecided
|
Unassigned | ||
Bionic |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
[Summary]
Screen freeze after resume from S3 when HDMI monitor plugged.
This bug can be reproduced in both AC/DC mode.
This bug can be reproduced after disabled TLP.
In kernel log,
[ 73.303742] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.303750] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.303752] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.303753] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.420193] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.420205] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.420207] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.420210] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.486518] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.486528] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.486531] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.486535] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.569653] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.569667] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.569672] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.569679] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.653019] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.653031] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.653036] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.653042] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.686259] amdgpu 0000:01:00.0: GPU fault detected: 147 0x00980801 for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.686271] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.686276] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.686282] amdgpu 0000:01:00.0: VM fault (0x01, vmid 4, pasid 32769) at page 81919507, read from 'TC2' (0x54433200) (8)
[ 73.702937] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.702949] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.702953] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.702959] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.786172] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.786185] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.786189] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.786195] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.836124] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.836136] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.836141] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.836147] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[ 73.919321] amdgpu 0000:01:00.0: GPU fault detected: 146 0x0000480c for process Xorg pid 2023 thread Xorg:cs0 pid 2025
[ 73.919333] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.919337] amdgpu 0000:01:00.0: VM_CONTEXT1_
[ 73.919343] amdgpu 0000:01:00.0: VM fault (0x0c, vmid 4, pasid 32769) at page 0, read from 'TC0' (0x54433000) (72)
[Reproduce Steps]
1. Plugged the HDMI monitor and boot
2. Enter S3 and resume from S3
3. The screen is frozen during login screen
[Results]
Expected: The screen does not be frozen.
Actual: The screen is frozen
[Additional Information]
Hardware: Dell Precision 7740
BIOS Version: 0.7.43
Kernel Version: 4.15.0-1036-oem
GPU: 1002:6981
Changed in linux (Ubuntu Xenial): | |
status: | New → Won't Fix |
Changed in linux (Ubuntu Bionic): | |
status: | New → In Progress |
tags: | added: originate-from-1824275 somerville |
Changed in linux (Ubuntu Bionic): | |
assignee: | nobody → You-Sheng Yang (vicamo) |
Changed in linux-oem (Ubuntu Xenial): | |
status: | New → Won't Fix |
status: | Won't Fix → Invalid |
Changed in linux-oem (Ubuntu Bionic): | |
status: | New → Fix Committed |
tags: |
added: verification-done-bionic removed: verification-needed-bionic |
Changed in linux (Ubuntu): | |
status: | Incomplete → Fix Released |
Changed in linux (Ubuntu Bionic): | |
status: | In Progress → Fix Committed |
Changed in linux-oem (Ubuntu): | |
status: | New → Fix Released |
tags: | added: originate-from-1817304 |
Changed in hwe-next: | |
status: | New → Fix Released |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1825958
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.