After last software update Huawei 3372H-153 modem is not working

I had the same problem. The usb modem was detected as CD-ROM. I had to install driver manually and now the modem works fine. See
https://askubuntu.com/questions/790490/ubuntu-16-04-usb-modem-detected-as-cd-rom-unable-to-connect

Hope it helps.

Jiri Krticka

Status changed to 'Confirmed' because the bug affects multiple users.

Hi!

Next round of updates fixed the problem.

Regards

Radosław M. Ścisło

________________________________
Od: <email address hidden> <email address hidden> w imieniu użytkownika Jiri Krticka <email address hidden>
Wysłane: niedziela, 24 lutego 2019 13:54
Do: <email address hidden>
Temat: [Bug 1817410] Re: After last software update Huawei 3372H-153 modem is not working

I had the same problem. The usb modem was detected as CD-ROM. I had to install driver manually and now the modem works fine. See
https://askubuntu.com/questions/790490/ubuntu-16-04-usb-modem-detected-as-cd-rom-unable-to-connect

Hope it helps.

Jiri Krticka

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https://bugs.launchpad.net/bugs/1817410

Title:
  After last software update Huawei 3372H-153 modem is not working

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  After today's (February 23) software update Huawei 3372H-153 modem is
  not working anymore (it was working for last 6 weeks). Modem itself
  is OK - provides connection when used with router instead of sticking
  it to laptop directly.

  This is a content of last three updates from /var/log/apt/history.log:

  Start-Date: 2019-02-21 07:41:44
  Commandline: aptdaemon role='role-commit-packages' sender=':1.79'
  Upgrade: libkmod2:amd64 (22-1ubuntu5.1, 22-1ubuntu5.2), binutils:amd64 (2.26.1-1ubuntu1~16.04.7, 2.26.1-1ubuntu1~16.04.8), kmod:amd64 (22-1ubuntu5.1, 22-1ubuntu5.2)
  End-Date: 2019-02-21 07:43:19

  Start-Date: 2019-02-22 03:06:34
  Commandline: aptdaemon role='role-commit-packages' sender=':1.91'
  Upgrade: libc6-dbg:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), libc6-dev:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), libgs9:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5), libc6:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), libc6:i386 (2.23-0ubuntu10, 2.23-0ubuntu11), locales:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), libc-bin:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), libc6-i386:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), ghostscript:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5), ghostscript-x:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5), libgs9-common:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5), libc-dev-bin:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11), multiarch-support:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11)
  End-Date: 2019-02-22 03:09:33

  Start-Date: 2019-02-23 08:12:16
  Commandline: aptdaemon role='role-commit-packages' sender=':1.80'
  Upgrade: libdns-export162:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), libisccfg140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), bind9-host:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), dnsutils:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), libisc160:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), libisc-export160:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), liblwres141:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12), libdns162:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3....

Updates which apparently contain fix:

Start-Date: 2019-02-24 16:32:29
Commandline: aptdaemon role='role-commit-packages' sender=':1.98'
Upgrade: libgs9:amd64 (9.26~dfsg+0-0ubuntu0.16.04.5, 9.26~dfsg+0-0ubuntu0.16.04.6), ghostscript:amd64 (9.26~dfsg+0-0ubuntu0.16.04.5, 9.26~dfsg+0-0ubuntu0.16.04.6), ghostscript-x:amd64 (9.26~dfsg+0-0ubuntu0.16.04.5, 9.26~dfsg+0-0ubuntu0.16.04.6), libgs9-common:amd64 (9.26~dfsg+0-0ubuntu0.16.04.5, 9.26~dfsg+0-0ubuntu0.16.04.6)
End-Date: 2019-02-24 16:33:01

Correction to previous post:

Updates from 2019-02-24 did NOT corrected the problem.

The problem disappears when Ubuntu 16.04 is started as reboot after Kubuntu 18.04 session.
Kubuntu 18.04 operates modem properly both after cold start and reboot; Ubuntu 16.04 operates modem only after reboot from Kubuntu 18.04.

Hello

I suffered the same problem. My Huawei E353 Mobile Broadband dongle on Ubuntu 16.04.6 LTS stopped working after the following updates:-

'Start-Date: 2019-02-23 10:10:31
Commandline: aptdaemon role='role-commit-packages' sender=':1.94'
Upgrade:
libdns-export162:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libisccfg140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libgs9:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5),
bind9-host:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
dnsutils:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libisc160:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libisc-export160:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
liblwres141:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
ghostscript:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5),
ghostscript-x:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5),
libgs9-common:amd64 (9.26~dfsg+0-0ubuntu0.16.04.4, 9.26~dfsg+0-0ubuntu0.16.04.5),
libdns162:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libisccc140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
libbind9-140:amd64 (1:9.10.3.dfsg.P4-8ubuntu1.11, 1:9.10.3.dfsg.P4-8ubuntu1.12),
base-files:amd64 (9.4ubuntu4.7, 9.4ubuntu4.8)
End-Date: 2019-02-23 10:11:29

Start-Date: 2019-02-23 10:12:23
Commandline: aptdaemon role='role-commit-packages' sender=':1.94'
Upgrade:
libc6-dbg:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc6-dev:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc6:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc6:i386 (2.23-0ubuntu10, 2.23-0ubuntu11),
locales:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc-bin:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc6-i386:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
libc-dev-bin:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11),
multiarch-support:amd64 (2.23-0ubuntu10, 2.23-0ubuntu11)
End-Date: 2019-02-23 10:13:02'

It stopped working after the reboot after installing these updates.

N.B. The dongle still works, however, on Ubuntu 14.04.5 LTS.

Examining the syslogs before and after the updates, the relevant entries are:-

Before (i.e. when it worked):-

'Feb 23 10:08:27 COMPUTER usb_modeswitch: switch device 12d1:1446 on 001/004
Feb 23 10:08:27 COMPUTER kernel: [ 150.314200] usb 1-7: USB disconnect, device number 4
Feb 23 10:08:29 COMPUTER colord-sane: io/hpmud/pp.c 627: unable to read device-id ret=-1
Feb 23 10:08:31 COMPUTER kernel: [ 154.180021] usb 1-7: new high-speed USB device number 5 using ehci-pci
Feb 23 10:08:31 COMPUTER kernel: [ 154.322549] usb 1-7: New USB device found, idVendor=12d1, idProduct=1506
Feb 23 10:08:31 COMPUTER kernel: [ 154.322555] usb 1-7: New USB device strings: Mfr=4, Product=3, SerialNumber=0
Feb 23 10:08:31 COMPUTER kernel: [ 154.322558] usb 1-7: Product: HUAWEI Mobile
Feb 23 10:08:31 COMPUTER kernel: [ 154.322561] usb 1-7: Manufacturer: Huawei Technologies
Feb 23 10:08:31 COMPUTER kernel: [ 154.336940] usb-storage 1-7:1.5: USB Mass Storage device detected
Feb 23 10:08:31 COMPUTER kernel...