hugin wont open

Bug #1628548 reported by Elisabeth Titulaer
42
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Hugin
Fix Released
Undecided
Unassigned

Bug Description

I used the program once, and it was fine. Then the next time it opened, I got the message attached below. When I click on any of the buttons, the application closes.

Revision history for this message
Elisabeth Titulaer (withns) wrote :
Revision history for this message
zarl (carl-einem) wrote :

You'll need to add a proper error message.

Your screenshot shows a "hugin.xml" file. Click on that and "view" (or open, whatever works for you) the file. Attach the content (or the file itself) to this bug.

Revision history for this message
Elisabeth Titulaer (withns) wrote :
Download full text (54.7 KiB)

Not sure if this is what is required..

Process: Hugin [527]
Path: /Applications/Hugin/Hugin.app/Contents/MacOS/Hugin
Identifier: net.sourceforge.Hugin
Version: 2016.2.0 (2016.2.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Hugin [527]
User ID: 501

Date/Time: 2016-11-27 08:19:46.974 +1100
OS Version: Mac OS X 10.11.6 (15G1108)
Report Version: 11
Anonymous UUID: 084449F0-BFEB-D869-2220-B4E0AC9A8757

Time Awake Since Boot: 420 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:
-->
    __TEXT 0000000108428000-000000010876c000 [ 3344K] r-x/rwx SM=COW /Applications/Hugin/Hugin.app/Contents/MacOS/Hugin

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bfccf06 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff844344ec pthread_kill + 90
2 libsystem_c.dylib 0x00007fff9a06e6df abort + 129
3 libwx_osx_cocoau-3.0.0.dylib 0x00000001093875d1 wxFatalSignalHandler + 33
4 libsystem_platform.dylib 0x00007fff8bfae52a _sigtramp + 26
5 ??? 0x000000010a97da00 0 + 4472691200
6 net.sourceforge.Hugin 0x00000001084565df MainFrame::SetGuiLevel(GuiLevel) + 3199
7 net.sourceforge.Hugin 0x0000000108454bf8 MainFrame::MainFrame(wxWindow*, HuginBase::Panorama&) + 7016
8 net.sourceforge.Hugin 0x000000010843539a huginApp::OnInit() + 4170
9 libwx_osx_cocoau-3.0.0.dylib 0x000000010939dc5e wxApp::CallOnInit() + 158
10 libwx_osx_cocoau-3.0.0.dylib 0x0000000109309c48 wxEntry(int&, wchar_t**) + 40
11 net.sourceforge.Hugin 0x0000000108433de4 main + 20
12 libdyld.dylib 0x00007fff8fb9c5ad start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bfcdefa kevent_qos + 10
1 libdispatch.dylib 0x00007fff8578b165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff8578adcd _dispatch_mgr_thread + 52

Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff8bfc6f72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bfc63b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff935b3124 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff935b25ec __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff935b1e38 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9929cd95 _NSEventThread + 149
6 libsystem_pthread.dylib 0x00007fff8443199d _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8443191a _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff8442f351 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b...

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote :
Download full text (57.5 KiB)

Same issue:

Process: Hugin [1930]
Path: /Applications/Hugin/Hugin.app/Contents/MacOS/Hugin
Identifier: net.sourceforge.Hugin
Version: 2016.2.0 (2016.2.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Hugin [1930]
User ID: 501

Date/Time: 2017-03-08 11:22:21.204 -0600
OS Version: Mac OS X 10.11.6 (15G1217)
Report Version: 11
Anonymous UUID: 26635A90-9404-4177-7D65-1E5C5655DDA5

Sleep/Wake UUID: B7374B60-F116-4416-9D4E-8E3BCD7DB82A

Time Awake Since Boot: 12000 seconds
Time Since Wake: 190 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:
-->
    __TEXT 000000010e24c000-000000010e590000 [ 3344K] r-x/rwx SM=COW /Applications/Hugin/Hugin.app/Contents/MacOS/Hugin

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff94f68f06 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff89cd24ec pthread_kill + 90
2 libsystem_c.dylib 0x00007fff83edb6df abort + 129
3 libwx_osx_cocoau-3.0.0.dylib 0x000000010f1a75d1 wxFatalSignalHandler + 33
4 libsystem_platform.dylib 0x00007fff83b2052a _sigtramp + 26
5 ??? 0x00000001107aaa00 0 + 4571441664
6 net.sourceforge.Hugin 0x000000010e27a5df MainFrame::SetGuiLevel(GuiLevel) + 3199
7 net.sourceforge.Hugin 0x000000010e278bf8 MainFrame::MainFrame(wxWindow*, HuginBase::Panorama&) + 7016
8 net.sourceforge.Hugin 0x000000010e25939a huginApp::OnInit() + 4170
9 libwx_osx_cocoau-3.0.0.dylib 0x000000010f1bdc5e wxApp::CallOnInit() + 158
10 libwx_osx_cocoau-3.0.0.dylib 0x000000010f129c48 wxEntry(int&, wchar_t**) + 40
11 net.sourceforge.Hugin 0x000000010e257de4 main + 20
12 libdyld.dylib 0x00007fff904335ad start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff94f695e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89ccf578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff89ccd341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff94f69efa kevent_qos + 10
1 libdispatch.dylib 0x00007fff8d39a165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff8d399dcd _dispatch_mgr_thread + 52

Thread 3:
0 libsystem_kernel.dylib 0x00007fff94f695e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89ccf578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff89ccd341 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff94f695e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89ccf578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff89ccd...

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote :

I didn't see the bug listed previously, my apologies for starting a new thread. I'm assuming there's still no resolution...?

Revision history for this message
Elisabeth Titulaer (withns) wrote :

I ended up deleting and have not reloaded it to try again

Revision history for this message
tmodes (tmodes) wrote :

If it worked the first time you could try to delete the created preferences file. On Mac the settings should be stored in /Users/<YourUserAccount>/Library/Preferences/hugin.

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote : Re: [Bug 1628548] Re: hugin wont open

I looked for it too. I don’t even see a plist file with hugin in it, not sure what else it would be called, but nothing around the the date I last opened it or opened it the first time.

Any suggestions?

On Mar 9, 2017, 11:21 AM -0600, tmodes <email address hidden>, wrote:
> If it worked the first time you could try to delete the created
> preferences file. On Mac the settings should be stored in
> /Users/<YourUserAccount>/Library/Preferences/hugin.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1670890).
> https://bugs.launchpad.net/bugs/1628548
>
> Title:
> hugin wont open
>
> Status in Hugin:
> New
>
> Bug description:
> I used the program once, and it was fine. Then the next time it
> opened, I got the message attached below. When I click on any of the
> buttons, the application closes.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hugin/+bug/1628548/+subscriptions

Revision history for this message
tmodes (tmodes) wrote :

I'm not on Mac, so I can't check for myself. But according to the documentation the preferences file should be stored in the mentioned directory.
Maybe a Mac user can help you further.

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote :

Correct. I just can't find a plist I can associate with Hugin? Is there a URL that would list the preference file names created?

Thanks!

Ryan

On Mar 10, 2017, 9:41 AM -0600, tmodes <email address hidden>, wrote:
> I'm not on Mac, so I can't check for myself. But according to the documentation the preferences file should be stored in the mentioned directory.
> Maybe a Mac user can help you further.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1670890 (tel:1670890)).
> https://bugs.launchpad.net/bugs/1628548
>
> Title:
> hugin wont open
>
> Status in Hugin:
> New
>
> Bug description:
> I used the program once, and it was fine. Then the next time it
> opened, I got the message attached below. When I click on any of the
> buttons, the application closes.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hugin/+bug/1628548/+subscriptions

Revision history for this message
tmodes (tmodes) wrote :

Hugin is not using a plist AFAIK, it is using a plain text file.
The text file is accessed via wxWidgets class wxConfigBase (http://docs.wxwidgets.org/3.1.0/classwx_config_base.html). Hugin is using the standard paths (so it should be the same as returned by wxStandardPaths::GetUserConfigDir() http://docs.wxwidgets.org/3.1.0/classwx_standard_paths.html#a7c7cf595d94d29147360d031647476b0)

Revision history for this message
zarl (carl-einem) wrote :

Here is the location of Hugin's preferences file on Mac OS X:

In Finder press shift+cmd+G (the "go to folder..." command from the "Go to..." menu).
In the dialog type

~/Library/Preferences/

and press the "open" button.
In this folder you will find a file named "hugin Preferences". That's a file without an extension but it's a plain text file that you can view with e.g. BBEdit available from barebones.com (TextWrangler was the free version but in future BBEdit will be available with a standard feature set without a fee).

Make sure Hugin isn't open and then either rename, move or delete this file to make Hugin start with default prefs.

Revision history for this message
zarl (carl-einem) wrote :

Regarding the "debug" window confusing users from time to time:

If Hugin shows that dreaded "Debug" window: please take your time to read the message before you blindly press the default button (or Enter/Return).

From memory: the message says that you can stop that window from reappearing when you press a certain button. Try that one...

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote :

Yep, did. It shuts down and I get "Hugin unexpectedly quit" regardless of button. That's why I was asking.

I couldn't remember how to enter the preferences with the command code. Thanks for that. I will try at the office tomorrow.

Thanks!

Ryan

On Mar 12, 2017, 11:05 AM -0500, zarl <email address hidden>, wrote:
> Regarding the "debug" window confusing users from time to time:
>
> If Hugin shows that dreaded "Debug" window: please take your time to
> read the message before you blindly press the default button (or
> Enter/Return).
>
> > From memory: the message says that you can stop that window from
> reappearing when you press a certain button. Try that one...
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1670890 (tel:1670890)).
> https://bugs.launchpad.net/bugs/1628548
>
> Title:
> hugin wont open
>
> Status in Hugin:
> New
>
> Bug description:
> I used the program once, and it was fine. Then the next time it
> opened, I got the message attached below. When I click on any of the
> buttons, the application closes.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hugin/+bug/1628548/+subscriptions

Revision history for this message
RYAN S BARTELS (lightadrenaline) wrote :

The method proposed by Zarl worked! I couldn’t remember how to get the the other preferences area and this is it. Deleting the Hugin file, emptying trash and relaunching seems to have worked.

Thanks so much! Now I can actually give it a try!

R

On Mar 12, 2017, 12:01 PM -0500, Ryan Bartels <email address hidden>, wrote:
> Yep, did. It shuts down and I get "Hugin unexpectedly quit" regardless of button. That's why I was asking.
>
> I couldn't remember how to enter the preferences with the command code. Thanks for that. I will try at the office tomorrow.
>
> Thanks!
>
>
> Ryan
>
> On Mar 12, 2017, 11:05 AM -0500, zarl <email address hidden>, wrote:
> > Regarding the "debug" window confusing users from time to time:
> >
> > If Hugin shows that dreaded "Debug" window: please take your time to
> > read the message before you blindly press the default button (or
> > Enter/Return).
> >
> > > From memory: the message says that you can stop that window from
> > reappearing when you press a certain button. Try that one...
> >
> > --
> > You received this bug notification because you are subscribed to a
> > duplicate bug report (1670890).
> > https://bugs.launchpad.net/bugs/1628548
> >
> > Title:
> > hugin wont open
> >
> > Status in Hugin:
> > New
> >
> > Bug description:
> > I used the program once, and it was fine. Then the next time it
> > opened, I got the message attached below. When I click on any of the
> > buttons, the application closes.
> >
> > To manage notifications about this bug go to:
> > https://bugs.launchpad.net/hugin/+bug/1628548/+subscriptions

Revision history for this message
tmodes (tmodes) wrote :

Workaround for Windows can be found in report https://bugs.launchpad.net/hugin/+bug/1734956

Revision history for this message
tmodes (tmodes) wrote :

The underlying problem should be now fixed in repository.

Changed in hugin:
milestone: none → 2018.0rc1
status: New → Fix Committed
tmodes (tmodes)
Changed in hugin:
status: Fix Committed → Fix Released
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