Canonical System Image

'Help' app doesn't work as expected

Bug #1591511 reported by Michal Predotka on 2016-06-11

This bug affects 2 people

	Status	Importance	Assigned to	Milestone
Canonical System Image	Fix Released	Medium	Unassigned	Canonical System Image 12 "OTA12"
Libertine Scope	Status tracked in Trunk
Release	Fix Released	Medium	Kyle Nitzsche	Libertine Scope 1.3
Trunk	Fix Released	Medium	Kyle Nitzsche	Libertine Scope 1.3
libertine-scope (Ubuntu)	Fix Released	Medium	Kyle Nitzsche

Bug Description

M10 rc-proposed with Libertine/XApps scope installed.
In the XApps scope there's 'Help' app. When I click on it, I get new page which shows the app icon, app name, text: 'Get help with Unity' and button 'Open'. When I click the button, the app starts but it displays text: 'Document not found' and some more.
Screenshot attached.

Related branches

lp://staging/~townsend/libertine-scope/release-1.3

Merged into lp://staging/libertine-scope/release at revision 42

Larry Price: Approve on 2016-06-16

lp://staging/~ci-train-bot/libertine-scope/libertine-scope-ubuntu-yakkety-landing-049 (Merged)

Revision history for this message

Michal Predotka (mpredotka) wrote on 2016-06-11:

screenshot20160611_143005820.png Edit (33.7 KiB, image/png)

Revision history for this message

Christopher Townsend (townsend) wrote on 2016-06-13:

The 'Help' icon is supposed to be hidden out by default. Did you happen to remove 'Help' from the 'Excluded Apps' list under Settings for the scope?

Changed in libertine-scope:
status:	New → Incomplete

Revision history for this message

Michal Predotka (mpredotka) wrote on 2016-06-13:

Hmmm, I don't think so. All I did with Settings was trying to copy what's inside. I have this:
Panel Manager;OpenJDK Java 7 Policy Tool;OpenJDK Java 8 Policy Tool;

Revision history for this message

Christopher Townsend (townsend) wrote on 2016-06-13:

Ok, I think it got accidentally removed since you added a new entry. That settings thing is pretty horrible and will arbitrarily remove the last entry in the list when adding a new entry.

It will be gone in the next release.

I'm going to mark this Won't Fix, but rest assured, it will be fixed indirectly:)

Changed in libertine-scope:
status:	Incomplete → Won't Fix

Revision history for this message

Michal Predotka (mpredotka) wrote on 2016-06-13:

I'm confused now, as I have not added any new entries. At least not knowingly. Thanks for the upcoming fix though :)

Revision history for this message

Christopher Townsend (townsend) wrote on 2016-06-13:

Oh, you're right! It's not in the list. Sorry about my assumption. We will add 'Help' to be hidden by default.

Re-opening this to fix it properly.

Changed in libertine-scope:
status:	Won't Fix → Triaged
Changed in libertine-scope (Ubuntu):
importance:	Undecided → Medium
status:	New → Triaged

Revision history for this message

Christopher Townsend (townsend) wrote on 2016-06-13:

Hrrmm, long morning already:)

So, the new way of filtering/hiding apps already has the change to hide 'Help' in the scope.

Will mark this Fix Committed for the devel branch and the next release into the Store will have this fix.

Thanks for all of your feedback on the Libertine Scope. It is much appreciated!

Revision history for this message

Michal Predotka (mpredotka) wrote on 2016-06-13:

Thanks again. Nice to see you guys working hard on this.

Christopher Townsend (townsend) on 2016-06-16

Changed in libertine-scope (Ubuntu):
status:	Triaged → In Progress

Christopher Townsend (townsend) on 2016-06-16

Changed in libertine-scope (Ubuntu):
assignee:	nobody → Kyle Nitzsche (knitzsche)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-06-17:

This bug was fixed in the package libertine-scope - 1.3+16.10.20160616-0ubuntu1

---------------
libertine-scope (1.3+16.10.20160616-0ubuntu1) yakkety; urgency=medium

  [ Chris Townsend ]
  * Use wildcard matching for allowing reading any puritine click package paths
    that have the name "puritine" anywhere in the Click package name. (LP: #1590453)

  [ Kyle Nitzsche ]
  * Replace the scope settings approach to suppress display of apps with a scope
    filter based approach. This provides a blacklist file for permanent suppression
    and filters for user suppression.
  * Provide a "Hidden X Apps" department for a place to store the apps hidden in
    the main scope view, so they can be unhidden later if desired.
  * Hide 'Help' by default for all containers. (LP: #1591511)
  * Removed Settings. (LP: #1591494)

  [ Larry Price ]
  * Refactor Query class for consistent style and extract some functionality to
    helper classes.
  * Show a message when no apps are available due to filters or no apps installed.
    (LP: #1589699)

-- Christopher Townsend <email address hidden> Thu, 16 Jun 2016 14:59:30 +0000