Ubuntu
firefox package

MASTER firefox crashed on print preview [@IA__gdk_window_get_toplevel] [@gdk_window_is_toplevel_frozen]

Bug #144326 reported by Adam on 2007-09-24

324

	Status	Importance	Assigned to	Milestone
GTK+	Fix Released	Critical	gnome-bugs #482531
firefox (Ubuntu)	Won't Fix	High	Alexander Sack	Ubuntu ubuntu-7.10-rc
gtk+2.0 (Ubuntu)	Fix Released	High	Ubuntu Desktop Bugs	Ubuntu ubuntu-7.10-rc

Bug Description

Binary package hint: firefox

... firefox-bin crashed with SIGSEGV in __kernel_vsyscall()

Tried to open a Print Preview.

Test case:
- Open a browser window (my home page is iGoogle -- http://www.google.com.br/ig?hl=pt-BR)
- File > Print Preview
- The browser crash.

ProblemType: Crash
Architecture: i386
Date: Sun Sep 23 12:07:42 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/lib/firefox/firefox-bin
NonfreeKernelModules: fglrx
Package: firefox 2.0.0.6+2-0ubuntu4
PackageArchitecture: i386
ProcCmdline: /usr/lib/firefox/firefox-bin
ProcCwd: /home/adam
ProcEnviron:
PATH=/home/adam/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
LANG=en_US.UTF-8
SHELL=/bin/bash
Signal: 11
SourcePackage: firefox
StacktraceTop:
__kernel_vsyscall ()
raise () from /lib/tls/i686/cmov/libpthread.so.0
?? ()
?? ()
?? ()
Title: firefox-bin crashed with SIGSEGV in __kernel_vsyscall()
Uname: Linux saxhokie-gomek 2.6.22-12-generic #1 SMP Sat Sep 22 18:14:28 GMT 2007 i686 GNU/Linux
UserGroups: adm admin audio cdrom dialout dip floppy lp lpadmin netdev plugdev powerdev scanner video

Extracted from symbolized stacktrace:
(file: http://launchpadlibrarian.net/9475970/Stacktrace.txt)
...
#3 <signal handler called>
#4 IA__gdk_window_get_toplevel (window=0x89f5538) at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:617
#5 gdk_window_is_toplevel_frozen (window=0x0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2298
#6 IA__gdk_window_process_all_updates () at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2438
#7 gdk_window_update_idle (data=0x0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2288
#8 gdk_threads_dispatch (data=0xa2bcfc0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdk.c:470
#9 g_idle_dispatch (source=0x8fc9b50, callback=0x807e8f8, user_data=0xa2bcfc0)
#10 IA__g_main_context_dispatch (context=0x80837a0) at /build/buildd/glib2.0-2.14.1/glib/gmain.c:2061
#11 g_main_context_iterate (context=0x80837a0, block=1, dispatch=1, self=0x81580f8)
#12 IA__g_main_loop_run (loop=0x8684810) at /build/buildd/glib2.0-2.14.1/glib/gmain.c:2898
...

See original description

Tags:

Related branches

lp://staging/debian/squeeze/gtk+2.0

Revision history for this message

Adam (adam.russell) wrote on 2007-09-24:

Dependencies.txt Edit (2.0 KiB, text/plain; charset="utf-8")
Disassembly.txt Edit (647 bytes, text/plain; charset="utf-8")
ExtensionSummary.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (34.1 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (677 bytes, text/plain; charset="utf-8")
Registers.txt Edit (485 bytes, text/plain; charset="utf-8")
Stacktrace.txt Edit (201 bytes, text/plain; charset="utf-8")
ThreadStacktrace.txt Edit (8.5 KiB, text/plain; charset="utf-8")
pluginreg.dat.txt Edit (6.0 KiB, text/plain; charset="utf-8")
profiles.ini.txt Edit (94 bytes, text/plain; charset="utf-8")

Revision history for this message

Apport retracing service (apport) wrote on 2007-09-24: Symbolic stack trace

Stacktrace.txt (retraced) Edit (5.2 KiB, text/plain)

StacktraceTop:gdk_window_is_toplevel_frozen (window=0x0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2298
IA__gdk_window_process_all_updates () at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2438
gdk_window_update_idle (data=0x0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdkwindow.c:2288
gdk_threads_dispatch (data=0xa2bcfc0) at /build/buildd/gtk+2.0-2.12.0/gdk/gdk.c:470
g_idle_dispatch (source=0x8fc9b50, callback=0x807e8f8, user_data=0xa2bcfc0)

Revision history for this message

Apport retracing service (apport) wrote on 2007-09-24: Symbolic threaded stack trace

ThreadStacktrace.txt (retraced) Edit (15.0 KiB, text/plain)

Revision history for this message

Apport retracing service (apport) wrote on 2007-09-24: Stack trace with source code

StacktraceSource.txt Edit (2.6 KiB, text/plain)

Changed in firefox:
importance:	Undecided → Medium

Revision history for this message

Hilario J. Montoliu (hjmf) (hmontoliu) wrote on 2007-09-28:

Thank you for your report,

Is the crash always reproducible? Can you provide an step by step test case?

Please, can you indicate which gtk theme were you using when firefox crashed? was the default?

Thanks in advance.

description:	updated
Changed in firefox:
assignee:	nobody → mozilla-bugs
importance:	Medium → High
status:	New → Incomplete
status:	Incomplete → Confirmed

Revision history for this message

Rodrigo de Avila (rodrigo.avila) wrote on 2007-09-28: Re: [Bug 144326] Re: MASTER firefox crashed on print preview [@IA__gdk_window_get_toplevel] [@gdk_window_is_toplevel_frozen]

Em Sex, 2007-09-28 às 19:06 +0000, Hilario J. Montoliu (hjmf) escreveu:
> Thank you for your report,
>
> Is the crash always reproducible? Can you provide an step by step test
> case?

- Open a browser window (my home page is iGoogle --
http://www.google.com.br/ig?hl=pt-BR)
- File > Print Preview
- The browser crash.

>
> Please, can you indicate which gtk theme were you using when firefox
> crashed? was the default?

Yes. is the default one (whitout eyecandies)

One note: I have two printers: an network ipp printer (hp deskjet 1300
series; the default) and the cups pdf printer.

--
Rodrigo de Avila <email address hidden>

Revision history for this message

Adam (adam.russell) wrote on 2007-09-29:

Yep...

File -> Print Preview
every time.

Default theme.
One printer.

Hilario J. Montoliu (hjmf) (hmontoliu) on 2007-09-30

description:

updated

Revision history for this message

Erica Rosalle (erosalle) wrote on 2007-09-30:

Per information request in Bug 147097: I am using the system default GTK theme for Ubuntu: Human. I also have Compiz enabled by default.

Revision history for this message

houstonbofh (leesharp) wrote on 2007-09-30:

I just submitted a dupe. It was a clean install of Gutsy from the 9.24 daily. Default theme, and compiz on an nvidia 7950 card with restricted driver. It is a new machine. Gigabyte GA-P35-DS3L with a 2.33 Core2duo and 2 gig of ram. All SATA system.

Revision history for this message

Gabriel de Perthuis (g2p) wrote on 2007-10-01:

#10

I am using the Glossy theme (clearlooks theme engine, same as Human); I have normal desktop effects enabled, no restricted drivers.

Revision history for this message

Alexander Sack (asac) wrote on 2007-10-01:

#11

this is a regression not present in gtk+2.0 2.11.6-1ubuntu4 ... apparently it was introduced with first 2.11.7 upload done on sep 17.

seb, any idea?

Changed in gtk+2.0:
assignee:	nobody → desktop-bugs
importance:	Undecided → High
status:	New → Confirmed

Revision history for this message

Alexander Sack (asac) wrote on 2007-10-01:

#12

sorry, of course i ment that this regressed due to gtk+ 2.12.0-0ubuntu1

Revision history for this message

Alexander Sack (asac) wrote on 2007-10-02:

#13

lp144326_gtk_fixes.patch Edit (1.8 KiB, text/plain)

ok, here a gtk patch to fix this.

Revision history for this message

Alexander Sack (asac) wrote on 2007-10-02:

#14

gtk 2.12 introduced gdk_window_is_toplevel_frozen (window) and makes use of it in gdk_window_process_all_updates; this introduces crashes when there are NULL pointers in update_windows list; in addition gdk_window_get_toplevel crashes when there is no TOPLEVEL ancestor.

Both cases appear to happen in this firefox "print preview" crash.

This patch adds some NULL checks to make gdkwindow more failsafe in these cases.

Revision history for this message

Alexander Sack (asac) wrote on 2007-10-03:

#15

fix provided for gtk ...

Changed in firefox:
assignee:	mozilla-bugs → asac
status:	Confirmed → Triaged
status:	Triaged → Invalid
status:	Invalid → Won't Fix

Sebastien Bacher (seb128) on 2007-10-03

Changed in gtk+2.0:
status:	Confirmed → Fix Committed

Bug Watch Updater (bug-watch-updater) on 2007-10-03

Changed in gtk:
status:	Unknown → New

Revision history for this message

Sebastien Bacher (seb128) wrote on 2007-10-05:

#16

gtk+2.0 (2.12.0-1ubuntu3) gutsy; urgency=low

  * debian/patches/071_fix_gdk_window_null_crasher.patch:
    - patch from Alexander Sack, fix firefox crashing on print preview due
      due to gdk_window NULL values (LP: #144326)

-- Sebastien Bacher <email address hidden> Fri, 05 Oct 2007 14:10:06 +0200

Changed in gtk+2.0:
status:	Fix Committed → Fix Released

Bug Watch Updater (bug-watch-updater) on 2007-10-11

Changed in gtk:
status:	New → Confirmed

Revision history for this message

Fred Hermanns (fintan) wrote on 2007-10-22:

#17

I can confirm this issue in Kubuntu 7.10 as well.

Does the above patch apply to KDE as well? Is so how is it implemented?

Revision history for this message

Samnsparky (samnsparky) wrote on 2007-10-23:

#18

The problem has been fixed (without the patch). I just updated Firefox and it seems to have gone away.

Revision history for this message

Nanley Chery (nanoman) wrote on 2007-10-28:

#19

Don't have this problem anymore. Is this still a problem in the "gtk" package?

Bug Watch Updater (bug-watch-updater) on 2007-12-04

Changed in gtk:
status:	Confirmed → Fix Released

Revision history for this message

Fred Hermanns (fintan) wrote on 2007-12-04:

#20

I have installed FF 2.0.0.11 with ubuntuzilla. I still have the printpreview issue Kubuntu 7.10.

Revision history for this message

Alexander Sack (asac) wrote on 2008-01-04:

#21

On Tue, Dec 04, 2007 at 08:38:32AM -0000, Fred Hermanns wrote:
> I have installed FF 2.0.0.11 with ubuntuzilla. I still have the
> printpreview issue Kubuntu 7.10.
>

Please don't use ubuntuzilla. This can cause several issues.

- Alexander

Revision history for this message

Payteer (prowan) wrote on 2008-01-04: RE: [Bug 144326] Re: MASTER firefox crashed on print preview [@IA__gdk_window_get_toplevel] [@gdk_window_is_toplevel_frozen]

#22

Hello Alexander,

I had to reinstall the full distro again. One thing I worked out was that the problem was the screensaver/power management was the thing making it crash. I turned off the screensaver part in the new install and I have had no problems.

Best wishes,
Peter

Peter Rowan
Nawor International Development Experts
Geopolitics, Finance, Energy

6 Impasse Vassou, 75012 Paris, France
Tel (Paris): +33 (0)1 43 47 37 47
Tel (London mobile): +44 (0)7793 140 017
Email: <email address hidden>
Skype: Payteer Gtalk: Peter Rowan

-----Message d'origine-----
De : <email address hidden> [mailto:<email address hidden>] De la part de Alexander Sack
Envoyé : vendredi 4 janvier 2008 01:24
À : <email address hidden>
Objet : Re: [Bug 144326] Re: MASTER firefox crashed on print preview [@IA__gdk_window_get_toplevel] [@gdk_window_is_toplevel_frozen]

On Tue, Dec 04, 2007 at 08:38:32AM -0000, Fred Hermanns wrote:
> I have installed FF 2.0.0.11 with ubuntuzilla. I still have the
> printpreview issue Kubuntu 7.10.
>

Please don't use ubuntuzilla. This can cause several issues.

- Alexander

--
MASTER firefox crashed on print preview [@IA__gdk_window_get_toplevel] [@gdk_window_is_toplevel_frozen]
https://bugs.launchpad.net/bugs/144326
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Bug Watch Updater (bug-watch-updater) on 2010-09-15