The Savilerow project

[HERE] Failed to create a HERE account

Bug #1441547 reported by Wenfang Si on 2015-04-08

This bug affects 5 people

	Status	Importance	Assigned to	Milestone
Canonical System Image	Confirmed	High	Unassigned
The Savilerow project	Fix Committed	High	Penk Chen
webapps-sprint	Fix Committed	High	Alexandre Abreu	webapps-sprint sprint-24
webbrowser-app (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

arale device, r165, ubuntu-touch/vivid-proposed

Steps:
1. Launch HERE maps
2. Go to Settings -> Sign In
3. Tap on "Register for a HERE account"

=>
Dropdown lists can't show and select (Day, Month, Year, Country)
And can't continue to register account.

Tags:

Revision history for this message

Evan Wang (wsy324) wrote on 2015-05-21:

Reproduced this issue on Arale r46.

$ system-image-cli -i
current build number: 46
device name: arale
channel: ubuntu-touch/tangxi/devel-proposed
last update: 2015-05-19 06:44:43
version version: 46
version device: 1e1b1cebe8900f5b62bed050a5c23a7765e62600d394cba528169d257e6ab36c
version custom: 8274419d06b4da1424e7f7339ff2f8276b38951951d8900e148a4fdfce8fba0d

Changed in webapps-core:
status:	New → Confirmed

Revision history for this message

Bob Harvey (bobharvey) wrote on 2015-12-23:

Ok, it's december and this is not fixed.

Any news?

Revision history for this message

Bob Harvey (bobharvey) wrote on 2016-04-24:

Just tried this on the M10 tablet under OTA10.1 and the problem persists there.

Well done, by the way, on including Here maps.

Revision history for this message

Bob Harvey (bobharvey) wrote on 2016-04-25:

OK, I tried to create a login on the HERE web page from another device, and could not find any way to do it. So I mailed their support people yeterday evening. By this morning "Egle M." had replied, and given the following link for creating a login:

https://account.here.com/sign-in

I created an account and was able to use that username and password on the M10 tablet to connect to a HERE account. So that is a work-around

The support email said that they will pass details of this bug to thier technical staff.

Olivier Tilloy (osomon) on 2016-06-13

affects:	webapps-core → savilerow
Changed in savilerow:
importance:	Undecided → High

Yuan-Chen Cheng (ycheng-twn) on 2016-06-13

Changed in savilerow:
assignee:	nobody → Penk Chen (penk)

Revision history for this message

Penk Chen (penk) wrote on 2016-06-16:

Looks like bug in webbrowser-app and the container.

From the log it shows:

WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one
WebPopupMenu::Show: Content requested a popup menu, but the application hasn't provided one

Revision history for this message

Olivier Tilloy (osomon) wrote on 2016-06-16:

@Penk: the bug is in the heremaps app, which is not using the webapp container, but instead a custom oxide WebView for overlays (see webview-override.qml at line 205). If it used a WebViewImpl instead, the popupMenu would be defined.

Jean-Baptiste Lallement (jibel) on 2016-06-23

Changed in canonical-devices-system-image:
status:	New → Confirmed
importance:	Undecided → High

Olivier Tilloy (osomon) on 2016-06-27

Changed in webbrowser-app (Ubuntu):
status:	New → Invalid

Alexandre Abreu (abreu-alexandre) on 2016-07-07

Changed in webapps-sprint:
milestone:	none → backlog

David Barth (dbarth) on 2016-07-12

Changed in webapps-sprint:
milestone:	backlog → sprint-24
assignee:	nobody → Alexandre Abreu (abreu-alexandre)
importance:	Undecided → Medium
importance:	Medium → High
status:	New → Triaged
status:	Triaged → In Progress