ubuntu-bug fails with "whoopsie-upload-all: error: unrecognized arguments" when /var/lib/apport/autoreport exists

Looks like this is the same as bug #1336685, making so

Status changed to 'Confirmed' because the bug affects multiple users.

Fixed in trunk r2816.

This bug was fixed in the package apport - 2.14.4-0ubuntu2

---------------
apport (2.14.4-0ubuntu2) utopic; urgency=medium

  * Merge from trunk:
    - apport-bug: Stop checking the autoreport flag and calling
      whoopsie-upload-all; these two are different tasks, and that breaks bug
      reporting. (LP: #1339663)
 -- Martin Pitt <email address hidden> Thu, 10 Jul 2014 17:18:33 +0200

I have this bug in Trusty. Should I open a new bug?

Please backport the fix to Trusty.

Still not fixed in Trusty. What does /var/lib/apport/autoreport exists for? Is it safe to remove to work around the bug and to be able to make bug reports?

In Trusty, I removed /var/lib/apport/autoreport. apport worked fine.

Status changed to 'Confirmed' because the bug affects multiple users.

apport can and does send report to two separate systems, Launchpad and the Ubuntu Error Tracker. Sending of reports to the Ubuntu Error Tracker is non-interactive and crashes can be sent to it automatically if whoopsie-upload-all is installed and /var/lib/apport/autoreport exists. This is useful to Ubuntu developers as we then know what which crashes are affecting a lot of users.

Unfortunately, there was a bug in ubuntu-bug which made it impossible for people to report bugs to Launchpad if whoopsie-upload-all was installed. This has not yet been resolved in Trusty although I just uploaded a fix for this for the SRU queue team to review.

Removing /var/lib/apport/autoreport isn't a good workaround as then you won't be automatically reporting crashes to the Error Tracker.

/usr/share/apport/whoopsie-upload-all is part of apport package. But what package is responsible for /var/lib/apport/autoreport and should the file have some content?

P.S. I had to use sudo mkdir /var/lib/apport; sudo touch /var/lib/apport/autoreport
to create the file.

Brian Murray, what workaround do you recommend, if not removing /var/lib/apport/autoreport?

On Tue, May 17, 2016 at 08:24:22AM -0000, Jarno Suni wrote:
> /usr/share/apport/whoopsie-upload-all is part of apport package. But
> what package is responsible for /var/lib/apport/autoreport and should
> the file have some content?

apport-noui creates /var/lib/apport/autoreport. The file needs no
content its existence indicates that whoopsie should automatically
upload crashes to the Error Tracker.

> P.S. I had to use sudo mkdir /var/lib/apport; sudo touch /var/lib/apport/autoreport
> to create the file.

You should only be encountering this issue, not being able to use
ubuntu-bug, if you have apport-noui installed. Do you?

--
Brian Murray

On Tue, May 17, 2016 at 08:26:29AM -0000, Jarno Suni wrote:
> Brian Murray, what workaround do you recommend, if not removing
> /var/lib/apport/autoreport?

An updated version of apport which allows you to have apport-noui
installed and use ubuntu-bug will appear in -proposed for Trusty this
week, so I suggest waiting for that.

--
Brian Murray

No, I do not have apport-noui installed.

Hello Jean-Baptiste, or anyone else affected,

Accepted apport into trusty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apport/2.14.1-0ubuntu3.21 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

apport in trusty-proposed fixes this bug.

This bug was fixed in the package apport - 2.14.1-0ubuntu3.21

---------------
apport (2.14.1-0ubuntu3.21) trusty-proposed; urgency=medium

  * apport-bug: Stop checking the autoreport flag and calling
    whoopsie-upload-all; these two are different tasks, and that breaks bug
    reporting. (LP: #1339663)

 -- Brian Murray <email address hidden> Mon, 16 May 2016 13:24:02 -0700

The verification of the Stable Release Update for apport has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.