indicator-message is not always showing new message notifications

Bug #1318724 reported by Dave Morley
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
telephony-service (Ubuntu)
Fix Released
High
Tiago Salem Herrmann

Bug Description

Incoming messages are not alway triggering the following.

Audio pings bug #1317579
Notify OSD snap decisions
The actual message in the indicator
Inability to reply to a message from the indicator

I'm assuming all of these are somehow related and have been worsening since image 15.

/!\ Everything works fine from the messaging app you just won't know if you have had a message.

STEPS:
1. Recieve a message
2. Reply to the message from the indicator
3. Recieve another message

Repeate steps 1-3 at some point it will stop the audio ping at some point after that everything else stops too

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: telephony-service 0.1+14.10.20140507-0ubuntu1
Uname: Linux 3.4.0-5-mako armv7l
ApportVersion: 2.14.2-0ubuntu2
Architecture: armhf
Date: Mon May 12 16:44:53 2014
InstallationDate: Installed on 2014-05-12 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140512)
SourcePackage: telephony-service
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

Revision history for this message
Dave Morley (davmor2) wrote :
Changed in telephony-service (Ubuntu):
importance: Undecided → High
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in telephony-service (Ubuntu):
status: New → Confirmed
Revision history for this message
Bill Filler (bfiller) wrote :

Can you provide the exact steps to reproduce?

Changed in telephony-service (Ubuntu):
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Revision history for this message
Dave Morley (davmor2) wrote :

Added steps to the description

description: updated
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

Yeah, this is happening on Mako #28 for me. I sometimes get no notifications for test messages:-

https://www.youtube.com/watch?v=wyI5wJGppUg

I then rebooted the phone and the first message received made a ping noise and worked fine, but no pings on subsequent messages.:-

https://www.youtube.com/watch?v=ugiFuSZZ2LA

Bill Filler (bfiller)
Changed in telephony-service (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package telephony-service - 0.1+14.10.20140515-0ubuntu1

---------------
telephony-service (0.1+14.10.20140515-0ubuntu1) utopic; urgency=low

  [ Tiago Salem Herrmann ]
  * make indicator recover channels during startup. workaround bugs in
    qmediaplayer/media-hub that is reporting wrong status. fix
    AcknowledgeMessages signature (LP: #1318724)
 -- Ubuntu daily release <email address hidden> Thu, 15 May 2014 23:17:06 +0000

Changed in telephony-service (Ubuntu):
status: In Progress → Fix Released
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