User has unlisted Brother HL-2135 non-PS, system-config-printer selects HL-2140 PS printer

Bug #1180996 reported by Alberto D.V.
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
foomatic-db (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

I use Ubuntu 13.04 and a printer Brother HL-2135W.

Before in Ubuntu 12.10, it worked fine. In a new computer, I installed the last version of Ubuntu and I tried to install printer again with system-config-printer aplication. It recommend to me to install drivers for printer HL-2140, but when I tried to print one page, it printed a lot of white pages. I tried to change the printer and if I use the drivers for the printer Brother HL-2035, it works.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
Uname: Linux 3.8.0-21-generic i686
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
Date: Thu May 16 23:05:42 2013
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-05-09 (7 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Brother-HL-2130-series: dnssd://Brother%20HL-2130%20series._pdl-datastream._tcp.local/
MachineType: ASUSTeK Computer Inc. K53SJ
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
PpdFiles: Brother-HL-2130-series: Brother HL-2035 Foomatic/hl1250 (recommended)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K53SJ.306
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K53SJ
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK53SJ.306:bd07/14/2011:svnASUSTeKComputerInc.:pnK53SJ:pvr1.0:rvnASUSTeKComputerInc.:rnK53SJ:rvr1.0:cvnASUSTeKComputerInc.:ct9:cvr1.0:
dmi.product.name: K53SJ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Alberto D.V. (aldova) wrote :
affects: system-config-printer (Ubuntu) → foomatic-db (Ubuntu)
Changed in foomatic-db (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
summary: - recommendation of printer caused print a lot of white pages
+ User has unlisted Brother HL-2135 non-PS, system-config-printer selects
+ HL-2140 PS printer
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Your printer, the HL-2135 is not listed in the printer database and system-config-printer selects a similar model name, HL-2140. Problem is that your printer only understands PCL and the HL-2140 is a PostScript printer. This wrong selection makes your printer fed with PostScript which it does not understand, leading to a lot of blank pages. The HL-2035 is also a PCL-only printer and so selecting it manually makes your printer work. Keep this setting for now.

The bug is that your printer is not in the database and so a similar one is selected, which can lead to a bad choice in some cases. The best fix is to add your printer to the database, with the same capabilities as the HL-2035.

Revision history for this message
Alberto D.V. (aldova) wrote :

Thanks Till :-)

Revision history for this message
philipp kretzschmar (kopernikus) wrote :

I just hit this bug and manually selecting the 2035 driver fixed this for me, too. Working with Gnome Shell and its featureless printer configuration I had to add the printer via /usr/bin/system-config-printer

So as manually selecting is quite a pain, I want to ask: Is there a fix planned for this?

Alberto D.V. (aldova)
tags: added: trusty
Revision history for this message
Alberto D.V. (aldova) wrote :

In Ubuntu Trusty Tahr, I have to select printer by the second option, 'AppSocket/JetDirect net printer by DNS-SD', 'Brother' and then, use model 'HL-2030' and 'Brother HL-2030 Foomatic/hl1250' driver. And it works by wireless again.

So, Brother HL-2135W works in Ubuntu 14.04 but there are the same bug again and the same solution.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package foomatic-db - 20140410-0ubuntu1

---------------
foomatic-db (20140410-0ubuntu1) trusty; urgency=low

  * New upstream release
    - Added Brother HL-2135 (LP: #1180996).
 -- Till Kamppeter <email address hidden> Thu, 10 Apr 2014 17:32:03 +0200

Changed in foomatic-db (Ubuntu):
status: Triaged → Fix Released
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