Ubuntu
xserver-xorg-video-intel package

[clarkdale] mp4 and flv video -> GPU lockup IPEHR: 0x02000000

Bug #1112871 reported by Fabio Marconi
28
This bug affects 4 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Dup of bug 946899 ?

Hallo
Just try to watch an mp4 video in totem, then disks start spinning, unity freezed, mouse working, switched to tty to see what happens, noted that it was wasting resource to checking-new-rel (apport?), then disk spin go down, came back to UI and apport popup this.
run totem in gdb at the moment of the crash :
intel_do_flush_locked failed: Input/output error
Thanks
fabio

Feb 1 21:42:40 njin kernel: [38789.813489] [drm:i915_hangcheck_hung] *ERROR* Hangcheck timer elapsed... GPU hung
Feb 1 21:42:40 njin kernel: [38789.813497] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
Feb 1 21:42:42 njin kernel: [38791.800925] [drm:i915_hangcheck_hung] *ERROR* Hangcheck timer elapsed... GPU hung
Feb 1 21:42:42 njin kernel: [38791.801111] [drm:i915_reset] *ERROR* GPU hanging too fast, declaring wedged!
Feb 1 21:42:42 njin kernel: [38791.801114] [drm:i915_reset] *ERROR* Failed to reset chip.

ProblemType: CrashDistroRelease: Ubuntu 13.04
Package: xserver-xorg-video-intel 2:2.20.19-0ubuntu3
ProcVersionSignature: Ubuntu 3.8.0-3.7-generic 3.8.0-rc5
Uname: Linux 3.8.0-3-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.8-0ubuntu3
Architecture: amd64
Chipset: clarkdale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Feb 1 21:42:45 2013
DistUpgraded: 2012-10-13 10:00:57,140 DEBUG enabling apt cron job
DistroCodename: raring
DistroVariant: ubuntu
DuplicateSignature: [clarkdale] GPU lockup IPEHR: 0x02000000 Ubuntu 13.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0042] (rev 12) (prog-if 00 [VGA controller])
   Subsystem: Giga-byte Technology Device [1458:d000]
InstallationDate: Installed on 2012-10-12 (112 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20121011)
InterpreterPath: /usr/bin/python3.3
MachineType: Gigabyte Technology Co., Ltd. H55M-S2H
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-3-generic root=UUID=874a505d-d121-4029-b543-ef8ce5fb9498 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.7+1ubuntu4
 libdrm2 2.4.41-0ubuntu1
 xserver-xorg-video-intel 2:2.20.19-0ubuntu3SourcePackage: xserver-xorg-video-intel
Title: [clarkdale] False GPU lockup IPEHR: 0x02000000
UpgradeStatus: Upgraded to raring on 2012-10-13 (111 days ago)
UserGroups:

dmi.bios.date: 08/20/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F7
dmi.board.name: H55M-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF7:bd08/20/2010:svnGigabyteTechnologyCo.,Ltd.:pnH55M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH55M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H55M-S2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.9~daily13.01.25-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.41-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.2-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.19-0ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.6-0ubuntu2
xserver.bootTime: Fri Feb 1 10:56:18 2013
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input USB Keyboard KEYBOARD, id 8
 input USB Keyboard KEYBOARD, id 9
 input PIXART USB OPTICAL MOUSE MOUSE, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.2-0ubuntu1
xserver.video_driver: intel

See original description
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

the session after the crash

Fabio Marconi (fabiomarconi)
description: updated
Fabio Marconi (fabiomarconi)
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

Are you able to reliably reproduce it by playing that video in totem? If not, out of 10 tries how many times does it happen?

If you can repro it with that video (or another similar video), please attach to this bug or provide a pointer to an online source.

Has your system had other similar freezes recently, unrelated to video playback?

Bug 946899 just describes the symptoms of a GPU hang, but they can be caused by any number of underlying reasons so we treat each instance as a distinct bug unless the i915_error_state matches or upstream says it's a dupe.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Incomplete
summary: - [clarkdale] False GPU lockup IPEHR: 0x02000000
+ [clarkdale] GPU lockup IPEHR: 0x02000000
Revision history for this message
Fabio Marconi (fabiomarconi) wrote : Re: [clarkdale] GPU lockup IPEHR: 0x02000000

Hallo Bryce
No I'm not able to reproduce this using totem.
My system never experience this issue before.
Never experienced freeze in Raring developement.
Describing better, initially I've noted the freeze of Unity, but X was working, then after some seconds, Unity and compiz wasn't working (launcher and windows borders disappeared as showed in the attached screenshot).
Also I've noted this in .xsessionerrors:

[mi] EQ overflowing. Additional events will be discarded until existing events are processed.

Backtrace:
0: /usr/bin/X (xorg_backtrace+0x36) [0x7fb9c39f0f46]
1: /usr/bin/X (mieqEnqueue+0x26b) [0x7fb9c39d230b]
2: /usr/bin/X (0x7fb9c3848000+0x6a492) [0x7fb9c38b2492]
3: /usr/lib/xorg/modules/input/evdev_drv.so (0x7fb9bf159000+0x5f34) [0x7fb9bf15ef34]
4: /usr/bin/X (0x7fb9c3848000+0x936f7) [0x7fb9c38db6f7]
5: /usr/bin/X (0x7fb9c3848000+0xbce68) [0x7fb9c3904e68]
6: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7fb9c2b6e000+0xfbd0) [0x7fb9c2b7dbd0]
7: /lib/x86_64-linux-gnu/libc.so.6 (ioctl+0x7) [0x7fb9c1aa8717]
8: /usr/lib/x86_64-linux-gnu/libdrm.so.2 (drmIoctl+0x28) [0x7fb9c2965348]
9: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fb9c053c000+0x38030) [0x7fb9c0574030]
10: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fb9c053c000+0x390b7) [0x7fb9c05750b7]
11: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fb9c053c000+0x5f511) [0x7fb9c059b511]
12: /usr/bin/X (BlockHandler+0x44) [0x7fb9c38a1c44]
13: /usr/bin/X (WaitForSomething+0x114) [0x7fb9c39ee2d4]
14: /usr/bin/X (0x7fb9c3848000+0x558c1) [0x7fb9c389d8c1]
15: /usr/bin/X (0x7fb9c3848000+0x4465a) [0x7fb9c388c65a]
16: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf5) [0x7fb9c19d8ea5]
17: /usr/bin/X (0x7fb9c3848000+0x449a1) [0x7fb9c388c9a1]

[mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack.
[mi] mieq is *NOT* the cause. It is a victim.
intel(0): Detected a hung GPU, disabling acceleration.
intel(0): When reporting this, please include i915_error_state from debugfs and the full dmesg.
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Fabio Marconi (fabiomarconi)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → New
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

yeah, reproduced again using totem and an mp4 video in a not loaded system, see bug 1113520

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Chris Wilson (ickle)
summary: - [clarkdale] GPU lockup IPEHR: 0x02000000
+ [clarkdale] mp4 video -> GPU lockup IPEHR: 0x02000000
Revision history for this message
Fabio Marconi (fabiomarconi) wrote : Re: [clarkdale] mp4 video -> GPU lockup IPEHR: 0x02000000

ah, reproduced with flv video too
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summary: - [clarkdale] mp4 video -> GPU lockup IPEHR: 0x02000000
+ [clarkdale] mp4 and flv video -> GPU lockup IPEHR: 0x02000000
Fabio Marconi (fabiomarconi)
description: updated
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Executed totem in gdb and at the moment of the crash I've got:
intel_do_flush_locked failed: Input/output error
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Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
description: updated
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

uploaded 2.21.0 recently, please test with it once it's available

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

testing
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Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Apport retracing service (apport)
tags: removed: need-duplicate-check
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hallo Bryce
reproduced with the new version too, see bug 1127887, again using Totem (Videos).
I clicked the thumbnail, the gui of Totem appear with only the duration of the video, then the immediatly the crash without playing nothing.
The video is an mp4 downloaded from the net and perfectly working and used in totem many times (I use this as test video for hugday of Totem).
Thanks
Fabio
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Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Forget to mention that tty still working, but compiz and unity completely disappeared, no clickable area in the video, mouse mouvable.

dir schneid (d-schneid)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Fix Released
Fabio Marconi (fabiomarconi)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

My stucks happens again, and actually the only sure thing is that they happens with the yideo player (Videos) and there seems they have trouble with libavcodec 53 (extra in my case).
Now i'm going to remove the 53-extras and install the 53 to see if fix.
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Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

this time hung finally without any video player running, just network and nautilus
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Revision history for this message
Chris Wilson (ickle) wrote :

Very unlikely to be the same bug.

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :
Download full text (11.0 KiB)

Thanks,
apport think that is a duplicate of this, so I look at the crashfile:

(EE)
 (EE) Backtrace:
 (EE) 0: /usr/bin/X (xorg_backtrace+0x36) [0x7f399f2cdfa6]
 (EE) 1: /usr/bin/X (mieqEnqueue+0x26b) [0x7f399f2af2cb]
 (EE) 2: /usr/bin/X (0x7f399f11e000+0x6d362) [0x7f399f18b362]
 (EE) 3: /usr/lib/xorg/modules/input/evdev_drv.so (0x7f39996bb000+0x5f34) [0x7f39996c0f34]
 (EE) 4: /usr/bin/X (0x7f399f11e000+0x96597) [0x7f399f1b4597]
 (EE) 5: /usr/bin/X (0x7f399f11e000+0xbfe08) [0x7f399f1dde08]
 (EE) 6: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7f399e225000+0xfbd0) [0x7f399e234bd0]
 (EE) 7: /lib/x86_64-linux-gnu/libc.so.6 (ioctl+0x7) [0x7f399cf42747]
 (EE) 8: /usr/lib/x86_64-linux-gnu/libdrm.so.2 (drmIoctl+0x28) [0x7f399e01d338]
 (EE) 9: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x38a80) [0x7f399bc0ca80]
 (EE) 10: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x39bb7) [0x7f399bc0dbb7]
 (EE) 11: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x5fae1) [0x7f399bc33ae1]
 (EE) 12: /usr/bin/X (BlockHandler+0x44) [0x7f399f17ab14]
 (EE) 13: /usr/bin/X (WaitForSomething+0x114) [0x7f399f2cb324]
 (EE) 14: /usr/bin/X (0x7f399f11e000+0x58791) [0x7f399f176791]
 (EE) 15: /usr/bin/X (0x7f399f11e000+0x4754a) [0x7f399f16554a]
 (EE) 16: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf5) [0x7f399ce72ea5]
 (EE) 17: /usr/bin/X (0x7f399f11e000+0x47891) [0x7f399f165891]
 (EE)
 (EE) [mi] These backtraces from mieqEnqueue may point to a culprit higher up the stack.
 (EE) [mi] mieq is *NOT* the cause. It is a victim.
 (EE) [mi] EQ overflow continuing. 100 events have been dropped.
 (EE)
 (EE) Backtrace:
 (EE) 0: /usr/bin/X (xorg_backtrace+0x36) [0x7f399f2cdfa6]
 (EE) 1: /usr/bin/X (0x7f399f11e000+0x6d362) [0x7f399f18b362]
 (EE) 2: /usr/lib/xorg/modules/input/evdev_drv.so (0x7f39996bb000+0x5f34) [0x7f39996c0f34]
 (EE) 3: /usr/bin/X (0x7f399f11e000+0x96597) [0x7f399f1b4597]
 (EE) 4: /usr/bin/X (0x7f399f11e000+0xbfe08) [0x7f399f1dde08]
 (EE) 5: /lib/x86_64-linux-gnu/libpthread.so.0 (0x7f399e225000+0xfbd0) [0x7f399e234bd0]
 (EE) 6: /lib/x86_64-linux-gnu/libc.so.6 (ioctl+0x7) [0x7f399cf42747]
 (EE) 7: /usr/lib/x86_64-linux-gnu/libdrm.so.2 (drmIoctl+0x28) [0x7f399e01d338]
 (EE) 8: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x38a80) [0x7f399bc0ca80]
 (EE) 9: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x39bb7) [0x7f399bc0dbb7]
 (EE) 10: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7f399bbd4000+0x5fae1) [0x7f399bc33ae1]
 (EE) 11: /usr/bin/X (BlockHandler+0x44) [0x7f399f17ab14]
 (EE) 12: /usr/bin/X (WaitForSomething+0x114) [0x7f399f2cb324]
 (EE) 13: /usr/bin/X (0x7f399f11e000+0x58791) [0x7f399f176791]
 (EE) 14: /usr/bin/X (0x7f399f11e000+0x4754a) [0x7f399f16554a]
 (EE) 15: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf5) [0x7f399ce72ea5]
 (EE) 16: /usr/bin/X (0x7f399f11e000+0x47891) [0x7f399f165891]
 (EE)
 (EE) [mi] EQ overflow continuing. 200 events have been dropped.
 (EE)
 (EE) Backtrace:
 (EE) 0: /usr/bin/X (xorg_backtrace+0x36) [0x7f399f2cdfa6]
 (EE) 1: /usr/bin/X (0x7f399f11e000+0x6d362) [0x7f399f18b362]
 (EE) 2: /usr/lib/xorg/modules/input/evdev_drv.so (0x7f39996bb000+0x5f34) [0x7f3...

Revision history for this message
Chris Wilson (ickle) wrote :

mesa-9.1 is now available, can you please retest?

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

No more reproducible, closing fixed
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Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Fix Released
tags: added: verification-done
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