Messaging Menu

Empathy window doesn't show any message when contacts write

Bug #1019609 reported by shishimaru on 2012-06-30

This bug report is a duplicate of: Bug #1235472: New messages do not show in Empathy. Edit Remove

This bug affects 11 people

	Status	Importance	Assigned to
Empathy	New	Medium	gnome-bugs #680396
Messaging Menu	Invalid	Undecided	Unassigned
Telepathy Indicator	New	Undecided	Unassigned
empathy (Ubuntu)	Triaged	Low	Unassigned

Bug Description

1) login an account
2) just tell someone to send you a message

What I expect to see: the blue icon shows up, click on the friend name and automatically open the chat window with your contact's message.

Result: The window opens but there is no message in it. You must close the window, open Empathy, open a new chat window with that contact and see what he wrote.

The system is Ubuntu 12.04 amd64, everything updated.

https://bugzilla.gnome.org/show_bug.cgi?id=680396

See original description

shishimaru (shishimaru) on 2012-06-30

description:

updated

Revision history for this message

Bilal Akhtar (bilalakhtar) wrote on 2012-07-02:

Seems like a bug in Empathy

Changed in indicator-messages:
status:	New → Confirmed

Revision history for this message

Bilal Shahid (s9iper1) wrote on 2012-07-20:

thanks for the bug report
tell me the version of ubuntu and empathy you are using ?

Changed in empathy (Ubuntu):
status:	New → Incomplete

Revision history for this message

shishimaru (shishimaru) wrote on 2012-07-21:

As I wrote, I have Ubuntu 12.04 amd64, everything updated. Empathy 3.4.2.1.

Revision history for this message

Bilal Shahid (s9iper1) wrote on 2012-07-21:

thanks !
please attach the empathy chat log file with the bug report.
you can get it from help ==> debug menu.

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shishimaru (shishimaru) wrote on 2012-07-21:

log empathy Edit (330.8 KiB, text/plain)

Yes, here it is!

Revision history for this message

Bilal Shahid (s9iper1) wrote on 2012-07-22:

thanks for info you can now send this bug to upstream.

shishimaru (shishimaru) on 2012-07-22

description:

updated

Bilal Shahid (s9iper1) on 2012-07-23

Changed in empathy (Ubuntu):
status:	Incomplete → Triaged

Bug Watch Updater (bug-watch-updater) on 2012-07-25

Changed in empathy:
importance:	Unknown → Medium
status:	Unknown → Incomplete

Bilal Shahid (s9iper1) on 2012-07-25

Changed in empathy (Ubuntu):
importance:	Undecided → Low

Lars Karlitski (larsu) on 2012-09-04

Changed in indicator-messages:
status:	Confirmed → Invalid

Bug Watch Updater (bug-watch-updater) on 2012-11-22

Changed in empathy:
status:	Incomplete → New

Revision history for this message

Dennis Altermann (dennisaltermann) wrote on 2014-03-24:

I'm with this same problem on Ubuntu 13.10 Empathy 3.8.4

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Todd (dudemansomebody) wrote on 2014-04-02:

This affects me as well. Can importance be raised? This makes using Empathy for office communications a major PITA. Im often missing messages from my coworkers. It was working fine when I was on 12.04 through 13.04, but when I did a fresh install (not an update) of 13.10, it is borked.

Ubuntu 13.10, Empathy 3.8.4

Revision history for this message

Todd (dudemansomebody) wrote on 2014-04-02:

Possible dupe of bug #1195276

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Chapliev Viktor (viktor-tch) wrote on 2015-02-06:

#10

Changing to another theme (Boxes, Clean) fixed the problem.

Revision history for this message

Richard Pendlebury (rich5851) wrote on 2015-09-07:

#11

Still present in 14.04.3 LTS