Comment 4 for bug 1026942

Sorry Martin,
I am sure you know it, but anyway. Natty has reached end of live.

I have seen your comment that Oneiric is also affected. Oneiric has still support.

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So, here comes the info how it in fact worked, but should not:

In principle you can stand on the point that when there is support, than there is support, but we depend also on the help of the original developers and they are in common only willing to handle, when the software version is mostly up to date to their last work.

Conclusion of this: For handling this you should be at minimum(I know: strange condition) on the last final release, which is in moment Ubuntu12.04 Precise.

So:

Please upgrade your systems. And when you can still reproduce the issue rerun the apport-collect command.

For Upgrading:

https://help.ubuntu.com/community/UpgradeNotes

choose the right link for your version and please bring your systems to Precise.