[arrandale] Integrated intel graphics GMA HD doesn't work

Bug #590504 reported by Tomas Plesek
272
This bug affects 51 people
Affects Status Importance Assigned to Milestone
Baltix
New
Undecided
Unassigned
xserver-xorg-video-intel (Arch Linux)
New
Undecided
Unassigned
xserver-xorg-video-intel (Ubuntu)
Fix Released
Undecided
Unassigned
Lucid
Won't Fix
Undecided
Unassigned
Maverick
Won't Fix
Undecided
Unassigned

Bug Description

The new Intel processors have the graphics card integrated on themselves. As it turns out, current stable ubutnu (10.04) with all updates applied cannot boot with this graphics adapter,.

The only working solution as of now is to: set Xorg driver to vesa and pass i915.modeset=0 parameter to kernel in grub.

It is possible to use x-updates ppa to get newer intel driver, which allows to use external monitor, however, if one doesn't connect external monitor to the computer, the system won't boot. So, the workaround is the only solution for a notebook at the moment

Seems that a newer kernel (branch 2.6.33 at minimum) and new intel driver are both needed to get this work properly. The current Maverick Meerkat alpha fails to boot as well.

 I found a bug on LP related to this, but reported only with new MacBooks and it's connected with ATI driver. I think that this bug probably affects all notebooks which use Core i5 and it's integrated graphics chip. Confirmed on 2 different Lenovo models and a Dell laptop.

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
     Subsystem: Lenovo Device [17aa:2193]
00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)
     Subsystem: Lenovo Device [17aa:215a]

Revision history for this message
Tomas Plesek (tomas-plesek) wrote :
Revision history for this message
Tomas Plesek (tomas-plesek) wrote :
Revision history for this message
Tomas Plesek (tomas-plesek) wrote :
Revision history for this message
Tomas Plesek (tomas-plesek) wrote :
affects: ubuntu → xserver-xorg-video-intel (Ubuntu)
Bryce Harrington (bryce)
tags: added: lucid
Geir Ove Myhr (gomyhr)
summary: - Integrated intel graphics GMA HD doesn't work
+ [arrandale] Integrated intel graphics GMA HD doesn't work
tags: added: arrandale
Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Jaap Haitsma (jaap) wrote :

I have the same problem in Lucid. I also have installed latest Maverick and run into the same issue.

Revision history for this message
-samuel- (samuel-elsith) wrote :

i'm searching for a solution for this. i have a dell studio 1558 with a intel i350M. i use ubunto 10.04 and can confirm that the graphic dont work at least at 100%. i try run warcraft 3 with wine and works badly. i have the last xorg intel drivers.

Revision history for this message
Jaap Haitsma (jaap) wrote :

I've upgraded to latest maverick and it still doesn't work in Maverick. Any chance it will work in final release?

Revision history for this message
Jaap Haitsma (jaap) wrote :

Forgot to metion I also get this kernel message before it bails out to a text login
intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled

Revision history for this message
Nacho Mg (nacho-mg) wrote :

Same problem here with similar card [1]. Intel driver freezes (or at least blank the screen) with xorg-edges versions and kernel 2.6.36-rc2. nomodeset is the only ""solution"".

[1] 00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)

Revision history for this message
starryalley (starryalley) wrote :

I can confirm that in today's 10.10, it is working perfectly. My NB is x201s with intel GMA HD graphics.

Revision history for this message
Jaap Haitsma (jaap) wrote :

It does not work for me. I still need to boot with nomodeset.
I have not seen any new packages of xserver-org-video-intel for a while and https://code.launchpad.net/ubuntu/+source/xserver-xorg-video-intel indicates that already for 5 weeks there is no activity in the code archive.

@starryalley are you sure you have a i5 processor?

Revision history for this message
javalove93 (javalove93) wrote :

It seems working to me as well in lenovo 201 laptop, except a bit strange dual monitor behavior when internal and external ones size are different.

Revision history for this message
Jaap Haitsma (jaap) wrote :

It now also works for me (HP Elitebook 8440p). I still had an xorg.conf file on my system because a few months ago I had to set the parameters manually because the xorg driver did not work back then.

Since multiple people now confirm it as working I close this bug with fix released

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
sbern (x-launchpad-defvar-org) wrote :

I am still experiencing this problem.... unable to get X to run without passing i915.modeset=0 and using the vesa driver. Intel driver won't run regardless of what I do. Running maverick with latest packages on an HP TM2 with core i3/Intel HD graphics.

It doesn't look like xserver-xorg-video-intel has been updated in quite a while, not sure why some aren't having a problem anymore.

Revision history for this message
Fredy Gamez (fredygamez) wrote :

Hi, i am relatively new in Ubuntu, and I got a brand new machine, Lenovo core i5. I want to replace fully Windows 7 but it has been a headache to install Ubuntu due to this issue. Although I am running right now Ubuntu, the video resolution is poor.

I experience this problem on a Lenovo v360-0911B3S, (core i5 with intel integrated graphics. 3GB RAM, 500GB HDD). I tried Ubuntu 10.04 and the beta version of 10.10, still the same problem. Temporally I could start the video in 1)VESA in the Xorg driver, and 2)passing in the kernel parameter "nomodeset" each time I boot my computer. It allows me a resolution of 1024x768, in basic mode (I mean, no extras in video effects).

I tried to install intel driver (xserver-xorg-video-intel) with all updated versions, but problem remains.

I tested different alternatives from liveCDs, and the results at date (Sept2010) are:
- Lubuntu 10.04 LiveCD: Starts LXDE only with the F6 parameter for safe graphics nomodeset
- Ubuntu 10.04 LiveCD: Starts with F6 selecting parameter nomodeset , and adding in the line i915.modeset=0
- Ubuntu 10.10 LiveCD: Starts with F6 selecting parameter nomodeset , and adding in the line i915.modeset=0

Alternatively, I use an external monitor, and i can boot with a kernel parameter "i915.modeset=1", and the external monitor takes full resolution, but the laptop screen remains blank (no images at all).

Revision history for this message
Jaap Haitsma (jaap) wrote :

@sbern if you still have an /etc/X11/xorg.conf file please remove it and reboot

Revision history for this message
Fredy Gamez (fredygamez) wrote :

I still dont have a solution for this bug, any suggestion? Thanks, please help.

Nacho Mg (nacho-mg)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Nacho Mg (nacho-mg) wrote :

Sony Vaio serie z (vpcz1) with 00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)

The problem is still present for me, X crashes using intel driver (i915) with kms (with i915.modeset=1)

Revision history for this message
ratatuia (ratatuiamail) wrote :

I have nvidia Geforce gt 320m on packard bell ...every boot I can see this red message from kernel:....failed to get i915 symbols, graphics turbo disabled ....

Revision history for this message
Alfredo Buttari (alfredo-buttari) wrote :

is the fix supposed to be in 10.10? it is still not working for me in Maverick

Revision history for this message
Jaap Haitsma (jaap) wrote : Re: [Bug 590504] Re: [arrandale] Integrated intel graphics GMA HD doesn't work

It works for me

On Thu, Oct 14, 2010 at 20:38, buttari <email address hidden> wrote:
> is the fix supposed to be in 10.10? it is still not working for me in
> Maverick
>
> --
> [arrandale] Integrated intel graphics GMA HD doesn't work
> https://bugs.launchpad.net/bugs/590504
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-video-intel” package in Ubuntu: Confirmed
>
> Bug description:
> The new Intel processors have the graphics card integrated on themselves. As it turns out, current stable ubutnu (10.04) with all updates applied cannot boot with this graphics adapter,.
>
> The only working solution as of now is to: set Xorg driver to vesa and pass i915.modeset=0 parameter to kernel in grub.
>
> It is possible to use x-updates ppa to get newer intel driver, which allows to use external monitor, however, if one doesn't connect external monitor to the computer, the system won't boot. So, the workaround is the only solution for a notebook at the moment
>
> Seems that a newer kernel (branch 2.6.33 at minimum) and new intel driver are both needed to get this work properly. The current Maverick Meerkat alpha fails to boot as well.
>
>  I found a bug on LP related to this, but reported only with new MacBooks and it's connected with ATI driver. I think that this bug probably affects all notebooks which use Core i5 and it's integrated graphics chip. Confirmed on 2 different Lenovo models and a Dell laptop.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/590504/+subscribe
>

Revision history for this message
Gothiccry (gothiccry1987) wrote :

Hi there,

I have the same "bug" - Ubuntu 10.10 shows me the message during the start sequence : failed to get i915 symbols, graphics turbo disabled.

Another problem is, that I can't use desktop effects although I have installed the Ati driver and compiz.
When I remove the driver the message disappears.

But one thing is always there: The fan of the graphic card is running at 100 % all the time! and the CPU Usage of the 4 Cores is sometimes at 100 % , you can see it in the attachment.

My hardware:
Acer Aspire 7741G
Intel Core i5 430M
Ati Mobility Radeon HD 5650

Greetings,
Martin.

Revision history for this message
Gothiccry (gothiccry1987) wrote :
Revision history for this message
madurax86 (madura-x86) wrote :

I have an Asus K42Jc(Intel Core i5 430M, with nVidia optimus) and I get only
intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled

at the terminal screen on startup then the login loads, compiz works fine. But graphics performance is slow.

Revision history for this message
Gothiccry (gothiccry1987) wrote :

Hi madurax86,

I get exactly the same message on startup:
"intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled"

Revision history for this message
QianHao (yorua007) wrote :

I get the same message "intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled" before the greeting window appears.But the compiz and system resolution work correctly.I am using ubuntu10.10

Revision history for this message
Chris (openxs) wrote :

I'm using a Dell Studio i5 with the ATI Mobility Radeon HD 4500 Series graphics card. My system boots up, however, I do get a warning "intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled". See below. I'm using the latest driver that

Oct 28 23:32:25 i5 kernel: [ 8.010973] intel ips 0000:00:1f.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
Oct 28 23:32:25 i5 kernel: [ 8.011089] intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled
Oct 28 23:32:25 i5 kernel: [ 8.011228] intel ips 0000:00:1f.6: IPS driver initialized, MCP temp limit 65535

If there is anything else I can provide please do not hesitate to ask.

Revision history for this message
vyncere (vyncere) wrote :

Laptop : Thinkpad T410, Intel core i5 520 M.

With a Lucid Lynx 10.04 LTS, 2.6.32.15 from package (linux-source-2.6.32_2.6.32-24.43_all), there is no problem, no warnings at boot time.

With a Lucid Lynx 10.04 LTS, 2.6.36 from kernel.org, at boot time, kernel warns: "failed to get i915 symbols, graphics turbo disabled.". Compiz and system work correctly.

Revision history for this message
Cyril Guitton (cyril-guitton) wrote :

Same problem here, I'm using a LATITUDE E6510, with intel core i5.
With 10.10, I have the "failed to get i915 symbols, graphics turbo disabled." message and then a blank screen.
However I have a weird workaround for that : I noticed that when I plug an external screen on the VGA port of my dock station, the display starts working perfectly.
When my laptop goes into sleep mode, I also have that blank screen sometimes, and plugging my external screen does the trick.

Revision history for this message
mario suaza (inuyasha391) wrote :

Same problem, I'm using a sony vaio vpceb15elm with intel core i3 330,, in ubuntu 10.10

Revision history for this message
Starfly (wupperbube) wrote :

Same Problem here with an MSI X360 Intel i5 Book. Maverick 2.6.35-22-generic

Same message, Compiz works flawlessly, HDMI withound Problems, Display without Problems...

But it seems to be always the same... Everytime i got an Intel Book, the Graphicboars dont seem
to work without problem... Its always the same thing with this damn Intel cards !
They are slow and if they dont work, you can wait a year for a solution, thats "freedom" ;-)

What should we do now to get it on the run ? 5 million Pepole telling it doesnt work, wont help
for a solution ;-)

Revision history for this message
Trond Husoe (tr-huso) wrote :

Getting the same on a Dell E4310.

Revision history for this message
Jimmy Wylie (jimbodwin) wrote :

Have the same problem, plus whenever I try to use an external monitor, it refuses to display correctly, I get all sorts of wavy lines, like the refresh rate is off. I tested the card in windows, and it displays correctly, so the hardware is definitely functioning correctly.

Revision history for this message
jsmm (jsmm) wrote :
Download full text (80.0 KiB)

I have been happy with Ubuntu for 5 years now. However, now I find it rather upsetting Ubuntu's claims to be certified for Lenovo Thinkpad x201 3626 (http://webapps.ubuntu.com/certification/hardware/201010-6636) when a problem as serious as this one seems far from resolved -not to speak about WWAN or Wifi connections. I may be wrong, please correct me if that is the case. Thanks.

<form method="post" action="">
<textarea name="comments" cols="40" rows="5">
arx@arx-notebook:~$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
arx@arx-notebook:~$ dmesg | grep intel
[ 1.000426] intel_idle: MWAIT substates: 0x1120
[ 1.000427] intel_idle: v0.4 model 0x25
[ 1.000428] intel_idle: lapic_timer_reliable_states 0xffffffff
[ 1.001187] ACPI: acpi_idle yielding to intel_idle
[ 7.679219] intel ips 0000:00:1f.6: Warning: CPU TDP doesn't match expected value (found 25, expected 35)
[ 7.679243] intel ips 0000:00:1f.6: PCI INT D -> GSI 19 (level, low) -> IRQ 19
[ 7.679360] intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled
[ 7.679499] intel ips 0000:00:1f.6: IPS driver initialized, MCP temp limit 65535
[ 7.685730] agpgart-intel 0000:00:00.0: Intel HD Graphics Chipset
[ 7.686902] agpgart-intel 0000:00:00.0: detected 32764K stolen memory
[ 7.752022] agpgart-intel 0000:00:00.0: AGP aperture is 256M @ 0xd0000000
[ 10.948391] fb0: inteldrmfb frame buffer device
arx@arx-notebook:~$ </var/log/kern.log grep intel
Nov 28 06:42:45 arx-notebook kernel: [ 1.000356] intel_idle: MWAIT substates: 0x1120
Nov 28 06:42:45 arx-notebook kernel: [ 1.000358] intel_idle: v0.4 model 0x25
Nov 28 06:42:45 arx-notebook kernel: [ 1.000359] intel_idle: lapic_timer_reliable_states 0xffffffff
Nov 28 06:42:45 arx-notebook kernel: [ 1.001123] ACPI: acpi_idle yielding to intel_idle
Nov 28 06:42:45 arx-notebook kernel: [ 20.097442] intel ips 0000:00:1f.6: Warning: CPU TDP doesn't match expected value (found 25, expected 35)
Nov 28 06:42:45 arx-notebook kernel: [ 20.097465] intel ips 0000:00:1f.6: PCI INT D -> GSI 19 (level, low) -> IRQ 19
Nov 28 06:42:45 arx-notebook kernel: [ 20.097616] intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled
Nov 28 06:42:45 arx-notebook kernel: [ 20.166145] intel ips 0000:00:1f.6: IPS driver initialized, MCP temp limit 65535
Nov 28 06:42:45 arx-notebook kernel: [ 20.169804] agpgart-intel 0000:00:00.0: Intel HD Graphics Chipset
Nov 28 06:42:45 arx-notebook kernel: [ 20.171200] agpgart-intel 0000:00:00.0: detected 32764K stolen memory
Nov 28 06:42:45 arx-notebook kernel: [ 20.247336] agpgart-intel 0000:00:00.0: AGP aperture is 256M @ 0xd0000000
Nov 28 06:42:45 arx-notebook kernel: [ 21.022551] fb0: inteldrmfb frame buffer device
Nov 28 06:54:50 arx-notebook kernel: [ 0.999800] intel_idle: MWAIT substates: 0x1120
Nov 28 06:54:50 arx-notebook kernel: [ 0.999801] intel_idle: v0.4 model 0x25
Nov 28 06:54:50 arx-notebook kernel: [ 0.999802] intel_idle: lapic_timer_reliable_states 0xffffffff
Nov 28 06:54:50 arx-notebook kernel: [ 1.000555] ACPI: acpi_idle yielding to intel_idle...

Revision history for this message
VicFdez (vicfdez) wrote :

I have te same problem, I cannot switch to text mode.

dmesg | grep intel

[ 1.411408] intel_idle: MWAIT substates: 0x1120
[ 1.411409] intel_idle: v0.4 model 0x25
[ 1.411411] intel_idle: lapic_timer_reliable_states 0xffffffff
[ 1.414538] ACPI: acpi_idle yielding to intel_idle
[ 14.364715] agpgart-intel 0000:00:00.0: Intel HD Graphics Chipset
[ 14.365827] agpgart-intel 0000:00:00.0: detected 32764K stolen memory
[ 14.637356] agpgart-intel 0000:00:00.0: AGP aperture is 256M @ 0xb0000000
[ 14.637397] intel ips 0000:00:1f.6: Warning: CPU TDP doesn't match expected value (found 25, expected 35)
[ 14.637430] intel ips 0000:00:1f.6: PCI INT A -> GSI 21 (level, low) -> IRQ 21
[ 14.637626] intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled
[ 14.667730] intel ips 0000:00:1f.6: IPS driver initialized, MCP temp limit 65535
[ 15.446724] fb1: inteldrmfb frame buffer device
[ 19.849324] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 19.886148] hda-intel: IRQ timing workaround is activated for card #2. Suggest a bigger bdl_pos_adj.
[ 284.502786] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded

lspci | grep VGA

00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5000 Series] (rev ff)

uname -a

Linux unknown 2.6.35-24-generic #42-Ubuntu SMP Thu Dec 2 02:41:37 UTC 2010 x86_64 GNU/Linux

Error when I try to switch

[ 1178.504192] [drm:atom_op_jump] *ERROR* atombios stuck in loop for more than 1sec aborting
[ 1178.504198] [drm:atom_execute_table_locked] *ERROR* atombios stuck executing CEA6 (len 62, WS 0, PS 0) @ 0xCEC2
[ 1178.641188] Skipping EDID probe due to cached edid

Revision history for this message
VicFdez (vicfdez) wrote :

I can add more info, seems my problem is related to dual graphics, I have an integrated intel card and a ati card and I cannot switch off thru the BIOS.

So I have:

[ 16.193573] Console: switching to colour frame buffer device 170x48
[ 16.197882] fb0: radeondrmfb frame buffer device
[ 16.278582] fb1: inteldrmfb frame buffer device

The X system and kernel are using i915 module but the console it's attached to the radeon device.

Any ideas of how can I disable one or the other?

Revision history for this message
nadeepad@yahoo.com (nadeepad) wrote :

Same problem in Dell Inspiron 14R with Intel core i3 350. Running 2.6.35-25-generic.

tags: added: maverick
Revision history for this message
Urustu (urustu) wrote :

Same problem since I install the proprietary driver ATI/AMD for graphic card FGLRX.
I remove it but this problem stays.
Ubuntu 10.10 Maverick Meerkat with ATI Mobility Radeon HD 5145 Graphics 1 GB.

Revision history for this message
Urustu (urustu) wrote :

$ uname -a
Linux K72Jk 2.6.35-25-generic-pae #44-Ubuntu SMP Fri Jan 21 19:01:46 UTC 2011 i686 GNU/Linux

Revision history for this message
Jaap Crezee (jaap-jcz) wrote :

It looks likes the current git kernel (linus-2.6) give me better results (onboard TFT working).
(eg: linux-2.6.38-rc6-git)

bugbot (bugbot)
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

This is resolved for natty (although see bug #745112; it still has trouble with >4096 wide total screen width). I've opened tasks for lucid and maverick, although backporting all the arrandale fixes to these releases may not be feasible.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Mantas Kriaučiūnas (mantas) wrote :

I've found latest xserver-xorg-video-intel version 2:2.14.0 for Ubuntu 10.04 (Lucid) at ppa:ubuntu-fi repository, look at:
https://launchpad.net/~ubuntu-fi/+archive/ppa

Maybe integrated Intel graphics GMA HD will work with new libdri, mesa and xserver-xorg-video-intel packages from ppa:ubuntu-fi repository?

Revision history for this message
Mantas Kriaučiūnas (mantas) wrote :

I'm happy to present working solution for integrated Intel HD Graphics (GMA HD) running Ubuntu 10.04 LTS:

1. Install new versions of libdrm*, lib*mesa* and xserver-xorg-video-intel packages from ppa:ubuntu-fi or ppa:baltix (see https://launchpad.net/~baltix/+archive ) repository
2. Install new Linux kernel 2.6.38 image (linux-image-generic-lts-backport-natty) from ppa:baltix-members (see https://launchpad.net/~baltix-members/+archive ) or ppa:kernel-ppa
3. restart Ubuntu 10.04 operating system :)

I've updated xserver-xorg-video-intel and libdrm* packages from these repositories and can confirm that this solution fixed *all* video driver problems on my Dell Latitude E5520 notebook with Intel(R) Core(TM) i5-2410M CPU and integrated Intel HD Graphics second generation (VGA controller: Intel Corporation Device 0116 (rev 09) )!
I'm using new libdrm*, lib*mesa* and xserver-xorg-video-intel packages from ppa:ubuntu-fi (or ppa:baltix) repository for 2 days and haven't noticed any problems :)

Revision history for this message
franz666es (franz666es) wrote :

I have the same problem In my eMachines E725 with Maverick, Natty and Oneiric. (with officials kernels, latest versions of xserver-xorg-video-intel, libmesa and libdrm). And with the Vesa mode (without 3D) is'nt possible to use Gnome 3. Any solution?

Revision history for this message
Rolf Leggewie (r0lf) wrote :

Maverick has long since stopped to receive any updates. Marking the Maverick task for this ticket as "Won't Fix".

Changed in xserver-xorg-video-intel (Ubuntu Maverick):
status: New → Won't Fix
Revision history for this message
Rolf Leggewie (r0lf) wrote :

lucid has seen the end of its life and is no longer receiving any updates. Marking the lucid task for this ticket as "Won't Fix".

Changed in xserver-xorg-video-intel (Ubuntu Lucid):
status: New → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.