Comment 6 for bug 340970

John, I appreciate your frustration. But look at the Ubuntu bug list. <https://bugs.launchpad.net/ubuntu> Ubuntu has no shortage of bug reports -- as I write this, there are 73192 that haven't even been confirmed yet. The purpose of a bug tracker is not to record every bug that people have ever encountered. The purpose of a bug tracker is to help developers make best use of their time. Generally, developer time is better spent fixing known-reproducible bugs than investigating unreproduced ones. And ensuring that people have installed all updates is a simple way of preventing bug reports that may not be reproducible at all.

Since I reported this bug, for a large majority of Ubuntu users, apport has switched from helping them report bugs to submitting error reports. Because this requires only one click, and no Launchpad account, we get orders of magnitude more error reports than we ever did of bug reports. And error reports are accepted regardless of whether you have installed all updates. So it is not correct that if apport prevents you from reporting a bug, the bug will never be fixed.

Nevertheless, fixing this bug would still be useful. If you want it to be fixed, the best thing you can do is to find someone to test and/or review Abhinav's patch. Commenting in this bug report is the least effective way of doing that, because everyone subscribed to the bug report already knows that the patch exists.