Computer freezes after suspend

Bug #1858256 reported by Nathan Schneider
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Zorin OS
New
Undecided
Unassigned

Bug Description

I've installed Zorin OS 15.1 Education Lite (which I generally love!) on an old ASUS 1015E netbook. It generally works well, but a problem arises when the computer wakes up from suspend (either opening the laptop lid after closing it or pressing a key after it has been idle). The login screen does not appear. The mouse cursor moves on the screen, but nothing is otherwise responsive to clicks or keys. The only way to get it working again is a hardware restart.

Thanks for considering this, and please let me know if more specific information is needed (although I've now replaced Zorin with Lubuntu so the machine is functional again).

Revision history for this message
Thạch Hải Đăng (haidang.thach) wrote :

Hi, I got the exact same bug with Zorin 15.2 Lite.

I've also report the bug here: [https://bugs.launchpad.net/zorin-os/+bug/1870503]

If you could, then may I ask you to go there and click on the green link that said "Does this bug affect you?" right below the report title.

What I've found is this:

Since I set my laptop at "Log out" when close the lid. I firgured what happen if I just type in my password and hit Enter. And to my surprise, the screen when back to normal!

So I thing what happened was the laptop just "captured" the screen right at the moment the lid is closed, and when I reopen it the screen didn't get refreshed, like an after image. The act of login force the laptop (or the OS) to refresh the screen and it when back to function normally.

Still, why it behaved like that is beyond my knowlegde.

Hope you find it useful.

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