Comment 0 for bug 1853094

Revision history for this message
Matt Austin (mattaustin) wrote : Screen tearing in xorg gnome session on Latitude 7480 with WD19TB Thubderbolt dock

I have the WD19TB Thubderbolt dock connected to a Dell Latitude 7480 laptop with two external displays. The laptop itself is closed (internal display is not used).

In a gnome xorg session, there is severe tearing on parts of the screen when dragging windows or scrolling content.

Under a wayland session there is no screen tearing, but I have keyboard key repetition problems which make this mostly unusable day-to-day (#1849405).

I can supply short phone videos of tearing occurring on the screens if required.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: mutter 3.28.4-0ubuntu18.04.2
ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: GNOME
Date: Tue Nov 19 14:02:09 2019
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: mutter
UpgradeStatus: No upgrade log present (probably fresh install)