The e-mail icon is no response after tap on it

Bug #1470309 reported by Hao Li
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
The Webapps-core project
In Progress
Medium
Alexandre Abreu
address-book-app
Invalid
Undecided
Unassigned
webapps-sprint
Triaged
Medium
Alexandre Abreu
address-book-app (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

$ system-image-cli -i
current build number: 41
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en
last update: 2015-06-30 06:35:30
version version: 41
version ubuntu: 20150630
version device: 20150608-6e66f3c
version custom: 20150602-731-5-32

Reproduce Steps:

Reproduce steps:
Prerequistes: There should be a contact in the contacts app,and it's need
contains e-mail address
1,Enter the contacts app
2,Tap on the contact to enter the detail of contact
3,Tap on the e-mail icon

Expect Result :

It's can be open the gmail application

Actual Result :

The button is no response after tap on it

Related branches

Hao Li (haoli201410)
summary:
description: updated
Revision history for this message
Renato Araujo Oliveira Filho (renatofilho) wrote :

I will check if g-mail has implemented support for 'mailto' url.

But in some cases you do not have any e-mail app installed and this can cause some confusion for the user.
I am adding ubuntu-ux team on this bug, to help us to find a good solution.

David Barth (dbarth)
Changed in webapps-core:
status: New → Confirmed
Changed in webapps-sprint:
status: New → Triaged
Changed in webapps-core:
status: Confirmed → Triaged
Changed in webapps-sprint:
importance: Undecided → Medium
Changed in webapps-core:
importance: Undecided → Medium
assignee: nobody → David Barth (dbarth)
Changed in webapps-sprint:
assignee: nobody → David Barth (dbarth)
milestone: none → sprint-11
Revision history for this message
Bill Filler (bfiller) wrote :

If dekko is installed, clicking this icon will launch dekko. There is no support in gmail yet for mailto urls, and that's what needs to be added.

But note, the related bug of https://bugs.launchpad.net/canonical-devices-system-image/+bug/1370008.
The user should be notified if there are no apps available to handle a given url scheme. There is already a UI design for that and it needs to be implemented.

Changed in address-book-app:
status: New → Invalid
Changed in address-book-app (Ubuntu):
status: New → Invalid
Changed in ubuntu-ux:
assignee: nobody → Matthew Paul Thomas (mpt)
importance: Undecided → Medium
status: New → Triaged
no longer affects: ubuntu-ux
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-11 → sprint-14
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-14 → sprint-15
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-15 → sprint-16
assignee: David Barth (dbarth) → Alexandre Abreu (abreu-alexandre)
Changed in webapps-core:
assignee: David Barth (dbarth) → Alexandre Abreu (abreu-alexandre)
Changed in webapps-core:
status: Triaged → In Progress
Changed in webapps-sprint:
status: Triaged → In Progress
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-16 → sprint-17
Changed in webapps-sprint:
milestone: sprint-17 → sprint-18
Changed in webapps-sprint:
status: In Progress → Fix Committed
Changed in webapps-sprint:
milestone: sprint-18 → sprint-22
Revision history for this message
Alexandre Abreu (abreu-alexandre) wrote :

This is an old bug, now that dekko is there by default it handles the mailto: URI schemes dispatching but the issue is that the URL dispatcher does not handle more than one handler for a given scheme, it is still an issue pending on the url-dispatcher and not prioritized yet.

The url-dispatcher limitation is tracked by:

https://launchpad.net/bugs/1378350

Changed in webapps-sprint:
status: Fix Committed → Triaged
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-22 → sprint-23
David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-23 → backlog
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