vault charm enters 'error' state sporadically

Bug #1939158 reported by Luciano Lo Giudice
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
vault-charm
Triaged
Medium
Unassigned

Bug Description

On a basic serverstack-on-openstack setup, the 'vault' charm will periodically (at random intervals) enter into an error state. Since many other charms depend on vault being operational, a large part of the setup gets blocked, which makes the whole system stumble and harder to debug.

Attached are the logs for the vault charm specifically at the time of the error, as well as a juju crash dump report. Further details can be provided as well.

In order to reproduce, it suffices to deploy the bundle specified at:
https://github.com/openstack-charmers/openstack-bundles/blob/master/stable/openstack-base/bundle.yaml

With the overlay:
https://github.com/openstack-charmers/openstack-bundles/blob/master/stable/overlays/openstack-base-virt-overlay.yaml

Tags: charm error vault
Revision history for this message
Luciano Lo Giudice (lmlogiudice) wrote :
affects: charm-guide → vault-charm
description: updated
description: updated
Revision history for this message
Alex Kavanagh (ajkavanagh) wrote :

Judging by the logs, it's going into error state during update-status. As a rule, unless there is a programming error, charms ought not to go into error state during update-status, but should put the issue on the status line and optionally 'block'. In this case, this looks like a transient issue where the local vault isn't available during update-status.

Changed in vault-charm:
status: New → Triaged
importance: Undecided → Medium
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