Ubuntu One Servers

Stop syncing from the web doesn't warn that you might lose access to the folder

Bug #1216419 reported by Leo Arias
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Incomplete
High
Unassigned

Bug Description

When you stop synching a UDF from the website, a dialog appears saying:

Are you sure you want to stop syncing this folder?
This will NOT delete the folder on your computer.

The problem is that it can actually delete the folder if the user doesn't have it synchronized in any machine. Or if he lost access to the machines where the folder was synchronized, he will no longer have access to those files anyway.

So, we need a better wording for that warning. It seems as it is really safe to do it (with the NOT all in capitals), and it's confusing users.

Setting priority to high, because it has been reported by 3 users on support the last two weeks.

Leo Arias (elopio)
Changed in ubuntuone-servers:
importance: Undecided → High
Revision history for this message
Roberto Alsina (ralsina) wrote :

I don't understand. It will not delete it, which is what it says. Regardless of whether the folder is synced on any ther machines it will not be deleted on this device, and it will not be deleted on the server. IN fact, stopping sync doesn't delete anything anywhere.

Revision history for this message
Leo Arias (elopio) wrote :

Lets say I have a laptop and add a udf from that laptop. Then my laptop gets robbed, and I haven't selected that udf on any other devices, so I can access the udf only from the website. I go to the website, and select to stop synchronizing that folder. At this point, the udf is only accessible from the stolen laptop. So its not being deleted, but you can't access it either. I'll change the title.

summary: - Stop synching from the web doesn't warn that it can delete the folder
+ Stop syncing from the web might doesn't warn that you might lose access
+ to the folder
summary: - Stop syncing from the web might doesn't warn that you might lose access
- to the folder
+ Stop syncing from the web doesn't warn that you might lose access to the
+ folder
Revision history for this message
Martin Albisetti (beuno) wrote :

I don't see how this could be solved.
Marking it as incomplete until somebody does :)

Changed in ubuntuone-servers:
status: Confirmed → Incomplete
Curtis Hovey (sinzui)
Changed in ubuntuone-servers:
assignee: Registry Administrators (registry) → nobody
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