Ubuntu One Client

One folder not synced on the cloud

Bug #1194775 reported by jean-christophe manciot on 2013-06-26

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Client	Confirmed	Low	Ubuntu One Client Engineering team

Bug Description

On Windows 7 64 bits - Ubuntu One 4.2.0
One folder is perfectly synced (CCNP) between local and cloud.
One folder is not synced at all (Labs).

See attached pictures for more details

Tags:

Revision history for this message

jean-christophe manciot (manciot-jeanchristophe) wrote on 2013-06-26:

Empty Labs on the cloud Edit (188.1 KiB, image/jpeg)

Revision history for this message

Dave Morley (davmor2) wrote on 2013-08-13:

Assigned to client initially incase it is a windows only issue.

Changed in ubuntuone-client:
status:	New → Confirmed
importance:	Undecided → Low
assignee:	nobody → Ubuntu One Foundations+ team (ubuntuone-foundations+)
tags:	added: u1-by-user u1-files u1-on-production
Changed in ubuntuone-client:
assignee:	Ubuntu One Foundations+ team (ubuntuone-foundations+) → Ubuntu One Client Engineering team (ubuntuone-client-engineering)

Revision history for this message

jean-christophe manciot (manciot-jeanchristophe) wrote on 2013-08-13:

Actually, since I've reported this issue, I've investigated it and have found that it is not related to Ubuntu One but that it is another Google Drive bug.

The folders were initially synced by Google Drive with their servers until I completely uninstalled their client and installed the Ubuntu One client on my laptop.

I have discovered that the Google Drive uninstallation process was incorrect and has left some undefined configuration on my system which prevented them from being correctly synced with Ubuntu One client (and probably any other Cloud client).

I have detailed the proof in this thread on Ubuntu Forums: http://ubuntuforums.org/showthread.php?t=2158354

I hope my workaround will help others with this issue until Google solve it someday...