Ubuntuone OSX ActivationTimeoutError
Bug #1158706 reported by
Daniel Finsler
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Triaged
|
High
|
Mike McCracken |
Bug Description
hi canonical,
i'd like to use ubuntuone on my OSX Mac computer. On previous Leopard, but also on my new Snow Leopard 10.82 System, Ubuntuone will launch extremely slowly and message a timeout error. I will see Ubuntu one's interface but all commands greyed. A message popping up from time to time says >ActivationTime
any hints on how to make this work are welcome. The download info says it's ubuntuone 4.01, that's what is installed.
thank you, Daniel Finsler
Changed in ubuntuone-client: | |
assignee: | nobody → Mike McCracken (mikemc) |
status: | New → Triaged |
tags: | added: u1-by-user u1-mac u1-on-production |
Changed in ubuntuone-client: | |
importance: | Undecided → High |
summary: |
- Ubuntuone OSX + Ubuntuone OSX ActivationTimeoutError |
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Hi Daniel, the error in your logs indicates that separate processes that the Ubuntu One app starts are not able to connect to each other.
Has it run correctly at least once on this system?
Without knowing more context, the most likely problem here is that there is a process left over from a previous launch that is holding on to system resources (sockets, specifically) that are needed by the app when you launch it again.
I think you should be able to clear it up by quitting everything related to ubuntu one, and removing the following two directories: Caches/ sso/ Caches/ ubuntuone/
~/Library/
~/Library/
The easiest way to quit everything is to reboot. If you don't want to reboot, you can start by quitting via the menubar icon, then look in Activity Monitor to find anything else with the name 'ubuntu' in it. Force quit those too. (You can leave the one called com.ubuntu. one.fsevents) .
Please feel free to contact support if this doesn't work. You can also reply here, but contacting support will guarantee more prompt attention.