[800 G3 SFF] [800 G3 DM]External microphone of headset(3-ring) is working, 2-ring mic not working, both not shown in sound settings
Bug #1740974 reported by
Hui Wang
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HWE Next |
Fix Released
|
Critical
|
Hui Wang | ||
linux (Ubuntu) |
Fix Released
|
Critical
|
Hui Wang | ||
Xenial |
Invalid
|
Undecided
|
Unassigned | ||
Artful |
Fix Released
|
Undecided
|
Unassigned | ||
linux-oem (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Xenial |
Fix Released
|
Undecided
|
Unassigned | ||
Artful |
Invalid
|
Undecided
|
Unassigned |
Bug Description
External microphone of headset(3-ring) is working, 2-ring mic not working, both not shown in sound settings.
Steps:
1. Plug headset(3-ring) or microphone (2-ring)
2. Observe input device in sound setting
Expected results: Microphone should be detected and working
Actual results: Microphone is not detected, only 3-ring mic (from headset) is working
tags: | added: originate-from-1731861 stella |
Changed in hwe-next: | |
importance: | Undecided → Critical |
assignee: | nobody → Hui Wang (hui.wang) |
Changed in linux (Ubuntu Xenial): | |
status: | New → Invalid |
Changed in linux-oem (Ubuntu): | |
status: | New → Invalid |
Changed in linux (Ubuntu): | |
status: | Incomplete → Fix Committed |
Changed in hwe-next: | |
status: | New → Fix Committed |
tags: |
added: verification-done-xenial removed: verification-needed-xenial |
Changed in linux-oem (Ubuntu Artful): | |
status: | New → Invalid |
Changed in linux (Ubuntu Artful): | |
status: | New → Fix Committed |
tags: |
added: verification-done-artful removed: verification-needed-artful |
Changed in linux (Ubuntu): | |
status: | Fix Committed → Fix Released |
Changed in hwe-next: | |
status: | Fix Committed → Fix Released |
tags: | added: cscc |
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This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1740974
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.