Activity log for bug #2037224

Date Who What changed Old value New value Message
2023-09-24 16:39:01 You-Sheng Yang bug added bug
2023-09-24 16:39:29 You-Sheng Yang bug added subscriber Canonical Hardware Enablement
2023-09-24 16:39:35 You-Sheng Yang tags flying-fox oem-priority originate-from-2036579
2023-09-24 16:40:30 You-Sheng Yang nominated for series Ubuntu Jammy
2023-09-24 16:40:30 You-Sheng Yang bug task added linux-firmware (Ubuntu Jammy)
2023-09-24 16:40:30 You-Sheng Yang nominated for series Ubuntu Mantic
2023-09-24 16:40:30 You-Sheng Yang bug task added linux-firmware (Ubuntu Mantic)
2023-09-25 09:04:10 You-Sheng Yang tags flying-fox oem-priority originate-from-2036579 flying-fox oem-priority originate-from-2036579 originate-from-2036700
2023-09-25 09:05:34 You-Sheng Yang tags flying-fox oem-priority originate-from-2036579 originate-from-2036700 flying-fox oem-priority originate-from-2033227 originate-from-2036579 originate-from-2036700
2023-09-26 07:50:09 You-Sheng Yang summary Failed to manually enable the RTL8851BE BT function Multiple RTL8851BE BT stability issues
2023-09-26 07:51:39 You-Sheng Yang description After disabling BT and leaving it idle for a period, manually turning on the RTL8851BE will fail. (Can't reproduce on Wifi functionality.) Test step: 1. Insert RTL8851BE Wifi card and install Ubuntu 22.04 OS. (Kernel : 6.5.0) 2. Check BT function after boot into OS. 3. Manually turn OFF BT function. Then wait for 1 minute. 4. Manually turn ON the BT function. 5. Unable to enable BT function. (issue occurs) [issue 1] After disabling BT and leaving it idle for a period, manually turning on the RTL8851BE will fail. (Can't reproduce on Wifi functionality.) Test step: 1. Insert RTL8851BE Wifi card and install Ubuntu 22.04 OS. (Kernel : 6.5.0) 2. Check BT function after boot into OS. 3. Manually turn OFF BT function. Then wait for 1 minute. 4. Manually turn ON the BT function. 5. Unable to enable BT function. (issue occurs) [issue 2] System usb got tx command timeout after suspend resume. Log: Got read usb descriptor fail after suspend resume. Sep 11 16:37:37 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:37 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:39 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd And tx command timeout. Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: Opcode 0x2041 failed: -110 Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: command 0x2041 tx timeout Sep 11 16:37:41 ubuntu kernel: usb 1-14: new full-speed USB device number 4 using xhci_hcd Sep 11 16:37:41 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Test step: 1. Install dell-bto-jammy-jellyfish-abra-X96-20230822-1.iso 2. Boot into OS 3. checkbox-cli run com.canonical.plainbox::suspend/suspend_advanced_auto
2023-09-26 08:31:48 You-Sheng Yang description [issue 1] After disabling BT and leaving it idle for a period, manually turning on the RTL8851BE will fail. (Can't reproduce on Wifi functionality.) Test step: 1. Insert RTL8851BE Wifi card and install Ubuntu 22.04 OS. (Kernel : 6.5.0) 2. Check BT function after boot into OS. 3. Manually turn OFF BT function. Then wait for 1 minute. 4. Manually turn ON the BT function. 5. Unable to enable BT function. (issue occurs) [issue 2] System usb got tx command timeout after suspend resume. Log: Got read usb descriptor fail after suspend resume. Sep 11 16:37:37 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:37 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:39 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd And tx command timeout. Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: Opcode 0x2041 failed: -110 Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: command 0x2041 tx timeout Sep 11 16:37:41 ubuntu kernel: usb 1-14: new full-speed USB device number 4 using xhci_hcd Sep 11 16:37:41 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Test step: 1. Install dell-bto-jammy-jellyfish-abra-X96-20230822-1.iso 2. Boot into OS 3. checkbox-cli run com.canonical.plainbox::suspend/suspend_advanced_auto [SRU Justification] [Impact] There are multiple stability issues for RTL8851B. Issue-1: After disabling BT and leaving it idle for a period, manually turning on the RTL8851BE will fail. Issue-2: Failed to probe Bluetooth USB interface after resumed from suspend. There may be either failure to read device descriptors: usb 1-14: device descriptor read/64, error -71 or tx command timeout: Bluetooth: hci0: Opcode 0x2041 failed: -110 Bluetooth: hci0: command 0x2041 tx timeout [Fix] Upstream commit addc33924 ("rtl_bt: Update RTL8851B BT USB firmware to 0x048A_D230"). [Test Case] $ checkbox-cli run com.canonical.plainbox::suspend/suspend_advanced_auto [Where problems could occur] This updates opaque firmware blobs, so it could bring further stability issues and/or power consumption changes. [Other Info] While RTL8851B is only supported in oem-6.5 and linux/mantic >= 6.4, only jammy and mantic are nominated for fix. ========= original bug report ========== [issue 1] After disabling BT and leaving it idle for a period, manually turning on the RTL8851BE will fail. (Can't reproduce on Wifi functionality.) Test step: 1. Insert RTL8851BE Wifi card and install Ubuntu 22.04 OS. (Kernel : 6.5.0) 2. Check BT function after boot into OS. 3. Manually turn OFF BT function. Then wait for 1 minute. 4. Manually turn ON the BT function. 5. Unable to enable BT function. (issue occurs) [issue 2] System usb got tx command timeout after suspend resume. Log: Got read usb descriptor fail after suspend resume. Sep 11 16:37:37 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:37 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:38 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Sep 11 16:37:39 ubuntu kernel: usb 1-14: reset full-speed USB device number 3 using xhci_hcd And tx command timeout. Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: Opcode 0x2041 failed: -110 Sep 11 16:37:41 ubuntu kernel: Bluetooth: hci0: command 0x2041 tx timeout Sep 11 16:37:41 ubuntu kernel: usb 1-14: new full-speed USB device number 4 using xhci_hcd Sep 11 16:37:41 ubuntu kernel: usb 1-14: device descriptor read/64, error -71 Test step: 1. Install dell-bto-jammy-jellyfish-abra-X96-20230822-1.iso 2. Boot into OS 3. checkbox-cli run com.canonical.plainbox::suspend/suspend_advanced_auto
2023-09-26 08:38:43 You-Sheng Yang linux-firmware (Ubuntu Jammy): status New In Progress
2023-09-26 08:38:45 You-Sheng Yang linux-firmware (Ubuntu Jammy): importance Undecided High
2023-09-26 08:38:48 You-Sheng Yang linux-firmware (Ubuntu Jammy): assignee You-Sheng Yang (vicamo)
2023-09-26 08:38:51 You-Sheng Yang linux-firmware (Ubuntu Mantic): status New In Progress
2023-09-26 08:38:53 You-Sheng Yang linux-firmware (Ubuntu Mantic): importance Undecided High
2023-09-26 08:38:58 You-Sheng Yang linux-firmware (Ubuntu Mantic): assignee You-Sheng Yang (vicamo)
2023-10-02 14:51:15 Juerg Haefliger linux-firmware (Ubuntu Mantic): status In Progress Fix Committed
2023-10-02 14:53:25 Juerg Haefliger linux-firmware (Ubuntu Jammy): status In Progress Fix Committed
2023-10-03 09:45:14 Ubuntu Archive Robot bug added subscriber Juerg Haefliger
2023-10-03 12:12:35 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2023-10-03 12:12:40 Timo Aaltonen bug added subscriber SRU Verification
2023-10-12 01:55:59 You-Sheng Yang tags flying-fox oem-priority originate-from-2033227 originate-from-2036579 originate-from-2036700 flying-fox oem-priority originate-from-2033227 originate-from-2036579 originate-from-2036700 verification-done-jammy
2023-10-12 09:36:55 Timo Aaltonen removed subscriber Ubuntu Stable Release Updates Team
2023-10-12 09:36:53 Launchpad Janitor linux-firmware (Ubuntu Jammy): status Fix Committed Fix Released
2023-10-17 15:12:37 You-Sheng Yang tags flying-fox oem-priority originate-from-2033227 originate-from-2036579 originate-from-2036700 verification-done-jammy flying-fox oem-priority originate-from-2033227 originate-from-2036579 originate-from-2036700 verification-done-jammy verification-done-mantic