2023-10-06 11:20:20 |
Brian Murray |
bug |
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added bug |
2023-10-06 11:20:56 |
Brian Murray |
apport (Ubuntu): importance |
Undecided |
High |
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2023-10-06 11:27:17 |
Sebastien Bacher |
tags |
amd64 apport-bug mantic wayland-session |
amd64 apport-bug mantic rls-mm-incoming wayland-session |
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2023-10-06 11:33:08 |
Sebastien Bacher |
bug |
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added subscriber Sebastien Bacher |
2023-10-06 11:59:34 |
Brian Murray |
tags |
amd64 apport-bug mantic rls-mm-incoming wayland-session |
amd64 apport-bug foundations-todo mantic wayland-session |
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2023-10-09 10:34:37 |
Brian Murray |
apport (Ubuntu): assignee |
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Simon Chopin (schopin) |
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2023-10-09 10:34:42 |
Brian Murray |
apport (Ubuntu): milestone |
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ubuntu-23.10 |
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2023-10-09 11:25:10 |
Simon Chopin |
apport (Ubuntu): status |
New |
In Progress |
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2023-10-09 14:22:01 |
Simon Chopin |
apport (Ubuntu): status |
In Progress |
Fix Committed |
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2023-10-09 14:22:18 |
Simon Chopin |
nominated for series |
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Ubuntu Mantic |
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2023-10-09 14:22:18 |
Simon Chopin |
bug task added |
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apport (Ubuntu Mantic) |
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2023-10-09 14:22:18 |
Simon Chopin |
nominated for series |
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Ubuntu Lunar |
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2023-10-09 14:22:18 |
Simon Chopin |
bug task added |
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apport (Ubuntu Lunar) |
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2023-10-09 16:26:41 |
Launchpad Janitor |
apport (Ubuntu Mantic): status |
Fix Committed |
Fix Released |
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2023-10-10 10:01:45 |
Launchpad Janitor |
apport (Ubuntu Lunar): status |
New |
Confirmed |
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2023-10-10 16:09:37 |
Brian Murray |
apport (Ubuntu Lunar): milestone |
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lunar-updates |
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2023-10-10 16:09:41 |
Brian Murray |
apport (Ubuntu Lunar): importance |
Undecided |
High |
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2023-10-10 16:09:57 |
Brian Murray |
apport (Ubuntu Lunar): assignee |
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Benjamin Drung (bdrung) |
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2023-10-16 15:35:04 |
Simon Chopin |
description |
From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows:
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog
4) ls -lh /var/crash
I would expect there to be three files in /var/crash:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded
However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send".
It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 6 12:12:46 2023
InstallationDate: Installed on 2022-01-07 (637 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install) |
[ Impact ]
Crash reports aren't sent in when going through the UI, unless the user looks at the crash details.
[ Test Plan ]
0) Make sure that error reporting is set to manual in the system settings (in Privacy screen)
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog. DO NOT look at the details of the report.
4) ls -lh /var/crash/*xeyes*
There should be 3 files:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded
[ Where problems could occur ]
If the patch is wrong, we actually see similar bugs for other UI paths, e.g. ticking the "Remember this" box, etc. I tried to cover them during manual testing but I might have missed some.
[ Other Info ]
If possible I'd like for us not to wait too long for this to mature in -proposed, as this would affect crashes during the upgrade.
[ Original report ]
From what I can tell when I click the send button to send a crash report to the Error Tracker the crash doesn't actually get sent. My testing process follows:
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog
4) ls -lh /var/crash
I would expect there to be three files in /var/crash:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded
However, after step #4 I'm only seeing the .crash file and not a .upload or .uploaded. I was able to get the .upload and .uploaded files created if I chose to "View Report" and then click "Send".
It's worth noting though that I did notice the size of the .crash file increase after clicking "Send" so some post-processing was done.
ProblemType: BugDistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 6 12:12:46 2023
InstallationDate: Installed on 2022-01-07 (637 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: allSourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install) |
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2023-10-16 15:37:25 |
Simon Chopin |
apport (Ubuntu Lunar): assignee |
Benjamin Drung (bdrung) |
Simon Chopin (schopin) |
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2023-10-16 15:45:45 |
Ubuntu Archive Robot |
bug |
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added subscriber Simon Chopin |
2023-10-16 15:51:32 |
Brian Murray |
apport (Ubuntu Lunar): status |
Confirmed |
Fix Committed |
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2023-10-16 15:51:33 |
Brian Murray |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
2023-10-16 15:51:36 |
Brian Murray |
bug |
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added subscriber SRU Verification |
2023-10-16 15:51:40 |
Brian Murray |
tags |
amd64 apport-bug foundations-todo mantic wayland-session |
amd64 apport-bug foundations-todo mantic verification-needed verification-needed-lunar wayland-session |
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2023-10-17 15:46:16 |
Simon Chopin |
tags |
amd64 apport-bug foundations-todo mantic verification-needed verification-needed-lunar wayland-session |
amd64 apport-bug foundations-todo mantic verification-done verification-done-lunar wayland-session |
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