Activity log for bug #1951210

Date Who What changed Old value New value Message
2021-11-17 04:49:42 Chris Guiver bug added bug
2021-11-17 04:59:51 Chris Guiver description Ubuntu jammy live QA-test on - d780 Opened LibreOffice Writer as random apps in QA-test. Hit F1 to call help, and all I get is an error URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html --- File not found Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted. --- Firefox opens as a snap; but it isn't accessing the data from LibreOffice. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu73 Architecture: amd64 CasperMD5CheckResult: pass CasperVersion: 1.465+canary3.3 CurrentDesktop: ubuntu:GNOME Date: Wed Nov 17 04:46:33 2021 LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu jammy live QA-test on - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350) Opened LibreOffice Writer as random apps in QA-test. Hit F1 to call help, and all I get is an error URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html --- File not found Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.     Check the file name for capitalization or other typing errors.     Check to see if the file was moved, renamed or deleted. --- Firefox opens as a snap; but it isn't accessing the data from LibreOffice. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu73 Architecture: amd64 CasperMD5CheckResult: pass CasperVersion: 1.465+canary3.3 CurrentDesktop: ubuntu:GNOME Date: Wed Nov 17 04:46:33 2021 LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install)
2021-11-17 05:00:05 Ubuntu QA Website tags amd64 apport-bug jammy uec-images amd64 apport-bug iso-testing jammy uec-images
2021-11-17 05:02:37 Chris Guiver summary libreoffice help doesn't open firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html) libreoffice help doesn't open in firefox (404 error on file:///tmp/lu417531j7po.tmp/NewHelp0.html)
2021-11-17 13:37:16 Launchpad Janitor libreoffice (Ubuntu): status New Confirmed
2021-11-17 13:37:54 Edward bug added subscriber Edward
2021-11-17 21:37:32 Chris Guiver description Ubuntu jammy live QA-test on - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350) Opened LibreOffice Writer as random apps in QA-test. Hit F1 to call help, and all I get is an error URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html --- File not found Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.     Check the file name for capitalization or other typing errors.     Check to see if the file was moved, renamed or deleted. --- Firefox opens as a snap; but it isn't accessing the data from LibreOffice. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu73 Architecture: amd64 CasperMD5CheckResult: pass CasperVersion: 1.465+canary3.3 CurrentDesktop: ubuntu:GNOME Date: Wed Nov 17 04:46:33 2021 LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) Ubuntu jammy live QA-test on - dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350) Opened LibreOffice Writer as random apps in QA-test. Hit F1 to call help, and all I get is an error URL: file:///tmp/lu417531j7po.tmp/NewHelp0.html --- File not found Firefox can’t find the file at /tmp/lu417531j7po.tmp/NewHelp0.html.     Check the file name for capitalization or other typing errors.     Check to see if the file was moved, renamed or deleted. --- Firefox opens as a snap; but it isn't accessing the data from LibreOffice. Reported first at https://forum.snapcraft.io/t/firefox-snap-breaks-libreoffice-deb/27537 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: libreoffice-writer 1:7.2.2-0ubuntu0.21.10.1 ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu73 Architecture: amd64 CasperMD5CheckResult: pass CasperVersion: 1.465+canary3.3 CurrentDesktop: ubuntu:GNOME Date: Wed Nov 17 04:46:33 2021 LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211116) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=C.UTF-8  SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install)
2022-03-01 09:01:45 Chris Guiver tags amd64 apport-bug iso-testing jammy uec-images amd64 apport-bug impish iso-testing jammy uec-images
2022-03-22 17:18:16 Jeremy Bícha tags amd64 apport-bug impish iso-testing jammy uec-images amd64 apport-bug impish iso-testing jammy snap uec-images
2022-03-22 17:22:35 Olivier Tilloy libreoffice (Ubuntu): importance Undecided Medium
2022-03-22 17:25:48 Paul White bug added subscriber Paul White
2022-03-22 21:40:34 Jeremy Bícha bug added subscriber Jeremy Bicha
2022-03-28 08:58:45 Olivier Tilloy bug added subscriber Olivier Tilloy
2022-03-30 12:20:11 Adolfo Jayme Barrientos libreoffice (Ubuntu): status Confirmed Triaged
2022-03-30 12:20:18 Adolfo Jayme Barrientos bug added subscriber Adolfo Jayme
2022-03-30 16:59:41 Brian Murray nominated for series Ubuntu Jammy
2022-03-30 16:59:41 Brian Murray bug task added libreoffice (Ubuntu Jammy)
2022-03-30 16:59:50 Brian Murray libreoffice (Ubuntu Jammy): milestone ubuntu-22.04
2022-04-04 11:29:24 Rico Tzschichholz libreoffice (Ubuntu Jammy): assignee Rico Tzschichholz (ricotz)
2022-04-05 14:06:39 Rico Tzschichholz libreoffice (Ubuntu Jammy): status Triaged Fix Committed
2022-04-05 14:38:06 Launchpad Janitor libreoffice (Ubuntu Jammy): status Fix Committed Fix Released
2022-05-20 15:09:48 Paul White removed subscriber Paul White
2022-05-20 15:28:56 Paul White bug added subscriber Paul White
2022-07-04 16:10:43 Paul White removed subscriber Paul White
2022-07-30 15:10:22 Edward removed subscriber Edward
2022-07-30 17:33:27 Rico Tzschichholz bug task added snapd (Ubuntu)
2022-07-30 17:33:36 Rico Tzschichholz snapd (Ubuntu Jammy): importance Undecided Critical
2022-07-30 17:33:38 Rico Tzschichholz snapd (Ubuntu): importance Undecided Critical
2022-08-16 19:10:12 Launchpad Janitor snapd (Ubuntu): status New Confirmed
2022-08-16 19:10:12 Launchpad Janitor snapd (Ubuntu Jammy): status New Confirmed
2022-08-17 10:53:57 Chris Guiver tags amd64 apport-bug impish iso-testing jammy snap uec-images amd64 apport-bug iso-testing jammy kinetic snap uec-images
2022-08-17 15:42:32 Fedon Kadifeli bug added subscriber Fedon Kadifeli
2022-08-21 10:44:12 Donald H Locker bug added subscriber Donald H Locker
2022-08-31 12:05:18 Bill Weinel bug added subscriber Bill Weinel
2022-09-08 11:12:36 Alberto Mardegan snapd (Ubuntu): assignee Alberto Mardegan (mardy)
2022-09-08 12:07:18 Alberto Mardegan attachment added SNAPD_DEBUG=1 chromium https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1951210/+attachment/5614653/+files/chromium.log
2022-09-09 07:16:56 Alberto Mardegan snapd (Ubuntu): status Confirmed In Progress
2022-09-13 08:20:44 Alberto Mardegan snapd (Ubuntu): status In Progress Fix Committed
2022-11-08 10:47:12 Moshe Caspi bug added subscriber Moshe Caspi
2022-11-24 12:34:20 Chris Williamson bug added subscriber Chris Williamson