Activity log for bug #1983481

Date Who What changed Old value New value Message
2022-08-03 14:38:40 Jonathan Kamens bug added bug
2022-08-04 02:13:58 Daniel van Vugt affects totem (Ubuntu) apport (Ubuntu)
2022-08-04 10:02:47 Benjamin Drung description When totem crashes and I try to report the crash with ubuntu-bug, one of two things happens: 1) Sometimes after the dialog pops up and I click the "Send" button, ubuntu-bug immediately exits without doing anything: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash jik@jik5:~$ 2) Sometimes I get a stack trace before it exits: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info response = ui.choice("How would you describe the issue?", ["The totem interface is not working correctly", "No sound is being played", "Some audio files or videos are not being played correctly"], False) AttributeError: 'NoneType' object has no attribute 'choice' jik@jik5:~$ Either way, my browser doesn't open to launchpad as it should after ubuntu-bug posts a report. This makes it difficult, to say the least, to report a totem crash properly. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: totem-common 42.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Aug 3 10:35:28 2022 InstallationDate: Installed on 2019-01-02 (1308 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) LogAlsaMixer: Simple mixer control 'Line',0 Capabilities: cvolume cvolume-joined cswitch cswitch-joined Capture channels: Mono Limits: Capture 0 - 15 Mono: Capture 15 [100%] [15.00dB] [on] PackageArchitecture: all SourcePackage: totem UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago) When totem crashes and I try to report the crash with ubuntu-bug, sometimes I get a stack trace: jik@jik5:~$ ubuntu-bug /var/crash/_usr_bin_totem.1000.crash ERROR: hook /usr/share/apport/package-hooks/source_totem.py crashed: Traceback (most recent call last):   File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook     symb['add_info'](report, ui)   File "/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info     response = ui.choice("How would you describe the issue?", ["The totem interface is not working correctly", "No sound is being played", "Some audio files or videos are not being played correctly"], False) AttributeError: 'NoneType' object has no attribute 'choice' jik@jik5:~$ ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: totem-common 42.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39 Uname: Linux 5.15.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Aug 3 10:35:28 2022 InstallationDate: Installed on 2019-01-02 (1308 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) LogAlsaMixer:  Simple mixer control 'Line',0    Capabilities: cvolume cvolume-joined cswitch cswitch-joined    Capture channels: Mono    Limits: Capture 0 - 15    Mono: Capture 15 [100%] [15.00dB] [on] PackageArchitecture: all SourcePackage: totem UpgradeStatus: Upgraded to jammy on 2022-02-20 (163 days ago)
2022-08-04 10:03:49 Benjamin Drung summary Can't report totem crash with ubuntu-bug _run_hook called with ui=None
2022-08-04 10:18:35 Benjamin Drung apport (Ubuntu): status New Triaged
2022-08-17 08:16:35 Benjamin Drung bug task added apport
2022-08-17 08:16:42 Benjamin Drung apport: importance Undecided Medium
2022-08-17 08:16:45 Benjamin Drung apport (Ubuntu): importance Undecided Medium
2022-08-17 12:55:58 Benjamin Drung apport: status New Fix Committed
2022-08-17 12:56:17 Benjamin Drung apport: milestone 2.23.0
2022-08-22 20:24:31 Benjamin Drung apport: status Fix Committed Fix Released
2022-08-27 20:26:30 Launchpad Janitor apport (Ubuntu): status Triaged Fix Released
2023-05-22 10:49:57 Benjamin Drung nominated for series Ubuntu Jammy
2023-05-22 10:49:57 Benjamin Drung bug task added apport (Ubuntu Jammy)